- Justworks (New York, NY)
- Customer Retention Program Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... lead and optimize our customer retention efforts. We're hiring a Customer Retention Program Manager to oversee the strategy and daily operations… more
- Grant Thornton (Melville, NY)
- Grant Thornton is seeking a Retention & Expansion (Cross-sell) ( Manager ) to join the team. Approved office locations can be found below. As the Retention & ... + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer...and vision insurance programs and the firm's employee assistance program . Interns also receive a minimum of 72 hours… more
- DoorDash (New York, NY)
- …to maximize their business, at scale. About the Role As an Associate Manager of Retention Marketing, you will be responsible for creating communications ... globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer , for every business use… more
- Healthfirst (NY)
- … Manager in overseeing and measuring a broad range of existing Medicare customer retention initiatives + Analyze, measure, and evaluate the outcomes of new ... duties as assigned **Minimum Qualifications:** + At least 6 months experience in program or project management + Ability to travel around downstate NY, which… more
- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...data, best practices, and insights to customers to improve retention and customer experience. This is a… more
- Rocket Software (Albany, NY)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...customer satisfaction and overall health scores + Optimize Retention and Expansion: Track the metrics of specific brands… more
- Nutanix (New York, NY)
- …team of customer success professionals to drive adoption and enhance customer satisfaction and retention . + Develop strong relationships with key ... you a strategic leader with a passion for enhancing customer experience and a proven track record in building...values open communication and relationship-building within the team. This manager is committed to fostering a diverse and inclusive… more
- Cintas (Newburgh, NY)
- **Requisition Number:** 198580 **Job Description** Cintas is seeking a Customer Relationship Manager L1 to serve as a liaison between Cintas customers, sales and ... managing business relationships with customers to ensure accurate and timely program implementation; increased penetration and retention of accounts; account… more
- CVS Health (New York, NY)
- …attitudes and perceptions related to various elements of interest, experience, purchase, and retention . The Manager will work with Aetna business partners to ... and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer experiences… more
- Sprinklr (NY)
- …to reduce costs, drive scale and ensure increased usage, stickiness and customer retention . + Proactively identify adoption blockers and prescribe training ... ability to deliver organizational-wide impact, the CSM develops and program manages a plan to empower the customer... program manages a plan to empower the customer to do things differently and better using Sprinklr.… more
- Nelnet (Albany, NY)
- …+ Focus on measurable results over output, ensuring cross-functional collaboration leads to customer success, engagement, and retention at every stage of the ... product adoption, engagement, and retention . + Design and manage retention -focused marketing initiatives, including feature updates, customer training and… more
- Amazon (New York, NY)
- …where everyone can contribute to our product vision and roadmap. As a Senior Technical Program Manager at Amazon Music, you will have the opportunity to work ... develop products throughout the customer lifecycle including customer acquisition, on-boarding, engagement and retention . We...responsibilities We are looking for an experienced Sr. Technical Program Manager (TPM) to join our Cross… more
- Amazon (New York, NY)
- …Audio, Display advertising and through custom content integration and sponsorships. As a Senior Program Manager for Twitch Ads at Amazon, you will oversee and ... sponsorship programs for premium brands. You will be responsible for end-to-end program management, ensuring sponsorship commitments and key milestones are met while… more
- Fresenius Medical Center (Clifton Park, NY)
- …Therapies programs with direct responsibility for results, including growth, patient retention , program costs, operational methods, scheduling, and staffing. + ... assigned programs. + Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed… more
- Vestis Services (Troy, NY)
- …Manager and/or General Manager + Manages day to day activities of customer service program (s) for the territory + Visit all required customers each ... **Description** **Overview:** The Territory Manager has responsibility of an assigned service territory...service safety and results, including but not limited to, customer retention , growth of the business, loss… more
- Meta (New York, NY)
- …with our Data Science team, you'll identify key behavioral signals and accompanying customer experiences that increase retention and engagement. In this role, ... Manager - Wearables, Lifecycle Responsibilities: 1. Develop lifecycle program for wearables from the ground up including building acquisition, activation,… more
- The Conference Board (New York, NY)
- …Center affiliates, previous Members. + Proactively identify at-risk Members and work with Program Director and CRE to execute a retention or replacement plan. ... Council Relations Manager Apply Now! Back to search Location: New...Communicate Member problems as they arise with CRE and Program Director, and proactively manage resolution of all issues.… more
- Arnot Health (Elmira, NY)
- …the overall operation and management of the Comprehensive Psychiatric Emergency Program (CPEP) staff and their unit functions/needs in accordance with Hospital ... waste and rework, and improvement of business performance and improvement of customer satisfaction. Develops and maintains a comprehensive CPEP quality dashboard. +… more
- Meta (New York, NY)
- …getting better. As our customer base grows, we need a Product Marketing Manager to join our team to build the lifecycle strategy from the ground up.We're looking ... with our Data Science team, you'll identify key behavioral signals and accompanying customer experiences that increase retention and engagement. In this role,… more
- Trinity Health (Troy, NY)
- …satisfaction, ensuring that clinical operations are effective, and overseeing hiring and retention of staff. The Manager will educate staff on organizational ... who range in age from newborn to geriatric. **D. EDUCATION REQUIREMENTS:** The Manager requires graduation from a recognized program in professional nursing and… more