- Citigroup (New York, NY)
- The Customer Service Intermediate Analyst is an intermediate -level position responsible for providing clients with resolutions and support in ... coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer … more
- Citigroup (Getzville, NY)
- The Customer Service Intermediate Associate Analyst is an entry-level position responsible for assisting in customer related activities and providing ... resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing … more
- Citigroup (New York, NY)
- The Customer Service Senior Analyst is an intermediate -level position responsible for providing clients with resolutions and support in coordination with ... the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.… more
- Norstella (Albany, NY)
- …ensure readiness, accuracy, reliability, and alignment with user needs. * Product & Service Optimization o Monitor data deliveries, customer engagement, and ... Analyst II, RWD Delivery Support & Education Company:...o Develop and maintain clear, user-friendly documentation to improve customer self- service and reduce friction in the… more
- City of New York (New York, NY)
- …to engage effectively with both internal teams and external stakeholders - Customer service -focused and results-oriented, with sound judgment and discretion in ... Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...MOCS seeks to hire a Training and Engagement ("T&E") Analyst to support the development and delivery of training… more
- Highmark Health (Albany, NY)
- … Analyst role or experience in a related operational area (eg claims, billing, customer service , etc.) **Preferred** + 1 - 3 years in the Health Insurance ... additional support from more experienced team members. + Manage small to intermediate cross-functional projects and change initiatives involved in the design and… more
- Highmark Health (Albany, NY)
- …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how… more
- Independent Health (Buffalo, NY)
- …and external solutions supporting Reliance Rx initiatives. The Data Validation Analyst develops standard operating procedures (SOPs) for existing and new reports, ... works collaboratively with other data team professionals to meet business and customer deadlines, and independently performs and documents reviews of data projects… more
- Carrington (Albany, NY)
- …our amazing team and work remote from home!** Client Relationship Analyst is responsible for capturing and documenting client/investor servicing requirements, ... internal business unit. + Analyze investor, prospective business plans and service requirements to ensure compliance with contractual requirements. + Ensure account… more
- KeyBank (Albany, NY)
- …Open-minded and adaptable to new ideas in a changing environment + Excellent customer service skills + Proven excellent verbal/written communication skills + ... systems and applications + Proficient in Microsoft Office applications + Intermediate understanding of accounting principles + Intermediate understanding of… more
- Citigroup (Getzville, NY)
- …to discover the true extent of your capabilities.** **Job Family Group:** Customer Service **Job Family:** Institutional Client Management **Time Type:** Full ... sessions with all constituents (ie Regional single points of contact & Service Delivery partners)** **Establishes, provides input, and tracks operational metrics and… more
- NBT Bank (Norwich, NY)
- …skills or knowledge, with the preference of 1-2 years of experience outlined + Customer service experience preferred Skills and Abilities: + Basic to ... Intermediate PC Skills, including all Microsoft Applications (primarily Excel/Word),...and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to… more
- Evolent (Albany, NY)
- …script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker. + Conduct deep data analysis using SQL, proprietary applications, Azure App ... Degree + 3-5+ years in application workflow, data analytics, and reporting + Intermediate to expert SQL and QA experience + Experience with CI/CD tools (eg,… more
- University of Rochester (Rochester, NY)
- …(Zoom, Box); Adobe, etc. required - Office procedures; database entry principles; customer service and public relations principles; principles of math; mailing ... and Supply support for Division: - In collaboration with Senior Financial Analyst and Nursing Leadership develops and maintains:- - - Inventory management systems… more
- CBRE (Albany, NY)
- …defined procedures and processes under close supervision and guidance. **Transaction Analyst ** **About the Role** As a CBRE Transaction Management Analyst ... lease negotiation and administration. + Administer quality assurance program, customer satisfaction surveys, key performance indicators, and transaction scorecards.… more
- City of New York (New York, NY)
- …interactions. - Identify trends in inquiries and make recommendations for customer - service improvements. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES & OTHER BEHAVIORS ... drives individual growth, enhances organizational effectiveness, and promotes public service excellence. We accomplish this by providing high-quality, innovative… more