- American Airlines (New York, NY)
- …hop on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager ( CSM ) who wants to elevate their ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- Eurofins (Buffalo, NY)
- …diversity, equity, and inclusion across the entire network of Eurofins companies. The Client Service Manager ( CSM ) supervises the client service facing ... CSM supervises the activities of Sample Reciving, Service Centers and all Project Managers, Project Manager...a degree) + Prefer 3 years client relationship or customer service experience; + Prefer 1+ years… more
- Tekscape (New York, NY)
- …IT, managed security services, cloud computing, compliance, and collaboration. Job Description: The Customer Success Manager ( CSM ) is a trusted advisor ... Job Title: Customer Success Manager Territory: NYC Metro...responsible for the relationship-focused management of Tekscape clients. The CSM works with clients to understand their desired outcomes… more
- LinkedIn (New York, NY)
- …their passion and purpose. LinkedIn Marketing Solutions is searching for a Senior Client Solutions Manager (Sr. CSM ) to join our Startups team. The Sr, CSM ... grow their organizations and effectively reach their target audiences. The Sr. CSM will drive value for these new customers by providing best-in-class engagement… more
- Amazon (New York, NY)
- …unlock mission outcomes in the cloud? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager ( CSM ) for our Worldwide Public Sector - ... You will collaborate with customers, sales, solutions architects, and service teams to solve some of today's most complex...to the world's largest public-sector agencies. Within SMGS, the Customer Solutions Manager community sits at the… more
- Cardinal Health (Albany, NY)
- …Customer Success Manager is critically important role to the customer 's success and WaveMark's business growth. The CSM 's responsibilities include ... trust + Work collaboratively with internal and external teams including Operations, Customer Service , and Software Engineering during deployment process as well… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success.… more
- Amazon (New York, NY)
- …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering ... help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...and expand in the cloud. Our team empowers every customer to grow by providing tailored service ,… more
- Amazon (New York, NY)
- …AWS to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager ( CSM ) to help customers realize sustained business ... and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and committed support. We dive deep to… more
- Eliassen Group (Albany, NY)
- …an Interim Product Owner (PO) to lead the establishment of the foundational Customer Service Management ( CSM ) application within ServiceNow and deliver ... models. + Support configuration of core CSM components (case management, service catalog, customer data, workflows, etc.). + Establish KPIs, intake… more
- AutoZone, Inc. (Roosevelt, NY)
- …customers by managing the acquisition and delivery of products, providing ongoing customer service , and maintaining expert knowledge on parts and inventory. ... The Commercial Sales Manager is responsible for driving the commercial sales...The CSM exceeds ... exceeds customer 's expectation by delivering WOW! Customer Service to all AZ Commercial accounts… more
- AutoZone, Inc. (Hicksville, NY)
- …customers by managing the acquisition and delivery of products, providing ongoing customer service , and maintaining expert knowledge on parts and inventory. ... The Commercial Sales Manager is responsible for driving the commercial sales...The CSM exceeds ... exceeds customer 's expectation by delivering WOW! Customer Service to all AZ Commercial accounts… more
- PagerDuty (Albany, NY)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale....measure impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and… more
- Verint Systems, Inc. (Albany, NY)
- …local regulations. **Preferred Requirements:** + Corporate communications, marketing, go-to-market/sales, or customer service management ( CSM ) background. + ... At Verint, we believe customer engagement is the core of every global...Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic… more
- American Express (New York, NY)
- …* Executes service delivery projects to improve availability, and enhance customer experience * Ensures that service delivery is monitored effectively and ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...place in technology on #TeamAmex. **Description:** As a Project Manager in the American Express Enterprise Cloud Solutions team,… more
- Deloitte (New York, NY)
- …technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service The team Our team culture is collaborative ... Accounting and Reporting Advisory (ARA) Zuora Revenue - Manager Are you a professional with a passion...experience + Zuora Revenue Architect Certification, Agile Scrum Master CSM - Certified Scrum Master DAVSC - Discipline Agile… more
- PagerDuty (Albany, NY)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... workplace. PagerDuty is seeking an experienced Principal Product Development Program Manager (Operations) to lead and optimize our software engineering operations… more
- Medtronic (New York, NY)
- …of cardiac medical terminology and the medical device industry + Excellent customer service skills + Proven ability to build/maintain positive relationships ... technologies. You will serve as the lead for regional customer and employee education and training activities in support...Leads coordination of new-hire training with accountability to hiring manager ( CSM or RM) + Responsible for… more
- Amazon (New York, NY)
- … customer -obsessed Strategic Engagement Professional to support the Solution Architect (SA) and Customer Solution Manager ( CSM ) teams within AGS Tech. The ... and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering support. We dive deep to… more
- Public Consulting Group (Albany, NY)
- …Experience** + Bachelor's degree in an IT or engineering field. + Certified DevOps Project Manager (DevOps PM) + Certified Scrum Master ( CSM ) or SAFe Certified + ... templates, and workflows. + Implement our Software as a Service (SaaS) platforms to best serve our clients. +...and upgrade existing software. + Gather, evaluate, and document customer use cases and business processes. + Create technical… more