- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- NYSTRS (Albany, NY)
- …planning, technological strategies, supervision of daily operations, business continuity planning, customer service , quality assurance , supporting ... Section Manager -Business Analysis, Quality Assurance & Decision Support Solutions...as required for our business application portfolio + Maintain quality customer service by establishing… more
- New York State Civil Service (Albany, NY)
- …planning, technological strategies, supervision of daily operations, business continuity planning, customer service , quality assurance , supporting ... and providing budgetary information as required for our business application portfolioMaintain quality customer service by establishing and enforcing… more
- ABM Industries (Jamaica, NY)
- …use analytical tools to adjust operational practices, ensuring ongoing compliance. ** Customer Service & Quality Assurance :** + Collaborate closely with ... of customer satisfaction throughout operations. + Implement and analyze quality assurance programs to continuously improve the passenger experience and… more
- CME Associates, Inc. (Albany, NY)
- …and scheduled accordingly. + Consistently perform and document all customer service inquiries, quality assurance reviews, and job progression. + ... a professional environment that reflects our core values: exceptional quality of service , outstanding customer care, employee growth and development,… more
- New York State Civil Service (Albany, NY)
- …No Agency Information Technology Services, Office of Title Technology Analyst 1 ( Quality Assurance ) - Project Assistant Occupational Category IT Engineering, ... Agencies. Under the direction of the Technology Analyst 2 ( Quality Assurance ), SG-25, the Technology Analyst 1...findings. It will report defects and track resolutions, utilizing customer focus groups and monitoring ongoing customer … more
- Justworks (New York, NY)
- …in. Who You Are We are looking for an innovative and experienced Quality Assurance Analyst to join the Customer Success team. The Quality Assurance ... Quality Assurance Analyst (CS) New York,... Quality Assurance Analyst (CS) New York, New York Apply...managers + Participate in weekly calibration sessions + Ensure customer service performance is being met or… more
- Deloitte (Williamsville, NY)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- City of New York (New York, NY)
- …operations' needs in a manner consistent with BEDC's core values of safety, schedule, quality , and customer service . IHD supports projects from the business ... priority for the Agency. IHD's Engineering Services includes the Quality Assurance , Laboratory Services, Specifications/Standard Operating Procedures,… more
- City of New York (New York, NY)
- …operations' needs in a manner consistent with BEDC's core values of safety, schedule, quality , and customer service . IHD supports projects from the business ... priority for the Agency. IHD's Engineering Services includes the Quality Assurance , Laboratory Services, Specifications/Standard Operating Procedures,… more
- City of New York (New York, NY)
- …Facebook, Instagram and YouTube. DCWP's Licensing Divisions seeks a Clerical Associate / Senior Quality Assurance Specialist to join its Quality Assurance ... renewal instructions, updated supplemental forms, etc.) to make them more efficient and customer service oriented; - Coordinating with the Supervisor to monitor… more
- Gas Field Specialists (Horseheads, NY)
- … Control (QC) product inspections, Quality Acceptance tests of product and Quality Assurance (QA) process audits. * Assists with the sustainment and full ... Gas Field Specialists, Inc. is an independent gas service company with offices located in New York...with offices located in New York and Pennsylvania. Exemplary customer relationships drive our growth and prosperity. GFS is… more
- The Salvation Army (Queens County, NY)
- …member of Incident Review Committee. + Assist the QA /training Coordinator on the quality assurance program and audit procedure for the DDS network. + Assist ... with providing and scheduling special trainings to increase the quality of care at each of the several ICF,...interpersonal skills. + People skills with experience working in customer service . + Has respect and consideration… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Utilization Review/ Quality Assurance Coordinator is responsible for all compliance related paperwork and ensures all compliance paperwork is ... a mental health or health care related setting required. Excellent communication and customer service skills required for interface with health care providers,… more
- Cardinal Health (Albany, NY)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Highmark Health (Buffalo, NY)
- …(one or more of the following) + 3 years in Claims Support and Processing + 3 years in Customer Service + 3 years in Billing + 3 years in Enrollment + 3 years in ... Description :** **JOB SUMMARY** This job performs transactional non-clinical quality audits and tasks in compliance with all regulatory...+ None **SKILLS** + Auditing + Claims Processing + Customer Service + Billing Systems + Benefit… more
- Vontier (Albany, NY)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Monsey, NY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- City of New York (New York, NY)
- …well as continuously improving the customer satisfaction. The Customer Service Assistant may also become involved in quality improvement projects as well ... recruiting for one (1) Community Assistant to function as Customer Service Assistant who will be responsible...as well as actions taken. - Collaborate with the Quality Assurance team to identify training needs… more
- Lactalis American Group Inc. (Buffalo, NY)
- Customer Service Represesntative Buffalo, NY (http://maps.google.com/maps?q=2376+South+Park+Avenue+Buffalo+NY+USA+14220) Job Type Full-time Description Lactalis ... American Group is currently seeking candidates to join our Customer Service team in Buffalo, NY. Looking for a job that can turn into a lifelong career? At… more