- Cardinal Health (Albany, NY)
- …as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II , Customer Service Operations processes ... internal customers in accordance to scheduling, demand planning and inventory. The Representative II , Customer Service Operations administers orders in… more
- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II , Customer Service Operations processes orders ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Robert Half Accountemps (West Henrietta, NY)
- Description We are looking for an experienced Customer Service Representative specializing in funding operations to join our team in West Henrietta, New ... * Working knowledge of Microsoft Excel, Oracle, and NetSuite. * Excellent customer service skills with an ability to resolve inquiries professionally. * Ability… more
- Patterson Companies, Inc. (Rochester, NY)
- …that they build a stronger and successful organization. **Job Description:** **Job Summary** As a Customer Service Representative II (CSR II ), you ... in order to recommend specific products and/or solutions. + The Customer Service Representative may perform other duties as assigned **Additional… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in ... well as part of a team provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. **ESSENTIAL… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for...in a professional, self-directed manner to ensure and promote customer satisfaction and retention. Key Functions and Expected Performances… more
- Cardinal Health (Albany, NY)
- …in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- University of Rochester (Brighton, NY)
- …diploma Required + 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience ... revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …and 2 years of related work experience, including one year in the Facilities Customer Service Department required + Or equivalent combination of education and ... experience + Customer Service , Control Center, and Emergency response experience required **KNOWLEDGE, SKILLS AND ABILITIES** + Skills with typing/keyboarding… more
- University of Rochester (Geneseo, NY)
- …+ High School diploma and 1 year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and expert… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's ... staff, collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge… more
- University of Rochester (Rochester, NY)
- …QUALIFICATIONS: + High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and ... experience required. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Purpose: Contribute to software ... Computer Spec (SW) 1 Rep Job ID: 11394 Business Unit: MTA Headquarters...may perform the duties of that position. Assignment Level II Under general supervision, with wide latitude for the… more
- University of Rochester (Rochester, NY)
- …of leadership experience. Preferred **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer service skills Required + Medical Terminology, experiences with ... the Office Manager and will also work in collaboration with the Administrator II , Nurse Manager, Medical Director, Director of Operations and health providers. The… more
- Ricoh Americas Corporation (Westbury, NY)
- **Field Representative II , Field Services Support** _This is a Union-represented position that is governed under a collective bargaining agreement. Employment is ... locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling...and timely manner. . Complies with all company policies. ** Customer Service ** . Interacts with external customers… more
- ThermoFisher Scientific (Grand Island, NY)
- …with all requests and/or issues that arise. Our representatives provide outstanding customer service in this fast-paced environment, promptly and accurately when ... and required overtime on occasion. **Discover Impactful Work:** A Customer Care Representative interacts with customers, sales...Excel and other programs. + Two years of related customer service experience preferred. + Prior experience… more