- Molina Healthcare (Rochester, NY)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... + 3-5 years; healthcare industry experience preferred + National pharmacy technician certification To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a… more
- Healthfirst (Enfield, NY)
- …activities are guided by member needs and preferences. + Ensure a superior customer experience through consistent and timely service , follow-up, and plan benefit ... implementation throughout the year. + Assist with corporate initiatives related to Medicare quality or STAR ratings- ie HRAs/FPL/MSP. + Successfully pass audit… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …Income Subsidy (LIS) Letter, before you go document, and a Summary of Benefit). Customer Service + Ensures any/all concerns are addressed and resolved within a ... they need for healthy living. JOB SUMMARY : The Medicare MAP Advisor- Will promote and sale MAP and...and recommend plans and enroll prospects based on the customer 's needs + Provide a positive customer … more
- Bump Boxes (Rochester, NY)
- …Managed Care + Medical Office + Healthcare background + CPAP and Oxygen experience Customer Service Representative Duties: + Welcome patients in person and ... + High School diploma or equivalent (Required) + Excellent phone and customer service skills (Required) + Strong Communication skills (Required) +… more
- Evolent (Albany, NY)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... team member contributes to providing better health outcomes. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working with and… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …to facilitate developing a relationship with the provider, while providing the best customer service experience possible + Warm transfer calls to other business ... (CPHL), is a Managed Care Organization servicing members with Medicare and/or Medicaid. Our goal is to provide members...and always seek to provide the highest level of customer care to all of our customers (members, providers,… more
- Ellis Medicine (Schenectady, NY)
- …+ All guarantor phone calls for the purpose of debt collection will be held to Customer Service standards. + Accomplish the day's tasks as set forth by the ... The Accounts Receivable Representative will be responsible for achieving accurate and...Complete required training as assigned. + Responds promptly to customer requests, provide excellent customer service… more
- Northwell Health (Melville, NY)
- …in planning and organizing program activities + Majority of contact is internal and/or customer service oriented + Work and tasks are most often routine, ... **Req Number** 154497 The Associate Financial Services Representative will be an exceptionally customer ...+ Create flawless experiences for our customers by addressing customer inquiries and resolving service issues that… more
- University of Rochester (Rochester, NY)
- …or equivalent and 1-year related work experience in an administrative office or customer service field required + Or equivalent combination of education and ... insurance verification. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service… more
- Cardinal Health (Albany, NY)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... of ensuring that all policies and procedures related to providing consistent, supervisor customer /patient care are adhered to, and service & production goals are… more
- University of Rochester (Rochester, NY)
- …+ High School diploma and 1 year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- Cardinal Health (Albany, NY)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Excellus BlueCross BlueShield (Liverpool, NY)
- …Level I * Four or more years direct sales or healthcare related customer service experience. A combination of sales support or facilitated enrollment ... the local Retail Sales team members. As a visible representative of our entire suite of Direct Pay programs,...and direct sales/healthcare related customer service experience totaling 4 years will… more
- Centers Plan for Healthy Living (New York, NY)
- …Income Subsidy (LIS) Letter, before you go document, and a Summary of Benefit). Customer Service + Ensures any/all concerns are addressed and resolved within a ... need for healthy living. JOB SUMMARY : The Licensed Benefits Advisor- Medicare Sales, Maintains relationships, services our existing customers and secures new… more
- Bassett Healthcare (Herkimer, NY)
- … service agencies as needed. Assist residents and/or designated representative with financial concerns ( Medicare , Social Security, Medicaid). Provide ... Social Work, preferred Skills: Accountability Analysis & Evaluation Communication Customer Service Leadership Reliability Time Management Physical Requirements:… more
- Cardinal Health (Albany, NY)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Fresenius Medical Center (North Tonawanda, NY)
- …Description **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... patients will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …Education Required: AA Preferred: BA Type of Experience Required: Healthcare, Marketing, customer service Preferred: Training, Managed Care, public speaking, ... of need + To sustain accountability from each Field Representative and report directly back to the Training Manager...customer service , Specific Technical Skills Preferred: Required intermediate level in… more
- Humana (Albany, NY)
- …weekends. + Proven experience in telesales, telemarketing, or a high-volume customer service environment. + Strong verbal communication, negotiation, and ... efforts are leading to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel, and communities at large.… more
- Arnot Health (Bath, NY)
- …and for all staff members of this facility. + Exhibits the highest level of customer service towards staff, residents, and visitors and assure that all staff do ... in carrying out unit goals and is the primary representative of DON. They assume responsibility for the oversight...Care staff, attends weekly care conference meetings, and weekly Medicare A review with care team and therapies. +… more