- CVS Health (Albany, NY)
- …Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides ... claims understanding and resolution and educates the member with online resources. The Customer Service Representative guides the member through their… more
- CAI (Albany, NY)
- …Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next ... apply now! **Job Description** We are looking for a Customer Service Representative to provide...providers, delivering exceptional support and addressing inquiries related to behavioral and physical health services. This position is a… more
- Highmark Health (Albany, NY)
- …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Finger Lakes Community Health (Sodus, NY)
- …PTO offerings + Education reimbursement Job Summary: The Patient Service Representative (PSR) is responsible for providing quality customer service ... life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200… more
- UGI Corporation (Minetto, NY)
- …Major Market:Syracuse Job Segment: Compliance, Behavioral Health, Substance Abuse, Customer Service Representative , Legal, Healthcare, Customer ... of propane in the United States, is searching for an energetic and customer service -oriented person to join us as aDelivery Representative in Minetto, NY.… more
- Finger Lakes Community Health (Geneva, NY)
- …Summary: The Call Center Representative is responsible for providing quality customer service to individuals calling Finger Lakes Community Health. This ... decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight...Education and Qualifications: + Highschool Diploma or GED + Customer service experience preferred, but not required… more
- Outreach Development Corporation (Roosevelt, NY)
- …communication between clients or designated representative and community-based medical, behavioral , and social service providers. + Attending meetings and ... (HALI) and leading provider and champion of quality, life-changing behavioral health care. Employees at ODC enjoy a strong...a wide variety of people and personalities. + Excellent customer service and communication skills. + Strong… more
- Villa of Hope (Williamson, NY)
- …and documented in client records through documentation auditing. This includes service delivery documentation. + Utilizes relationships to help residents cope more ... methods and directives of each individual resident. + Uses behavioral management skills within the structure of the residence...Physical Demands: + The physical demands described here are representative of those that must be met by an… more
- Villa of Hope (Rochester, NY)
- …High School Diploma or GED with 5 or more years of working in the human service / behavioral health field OR; + Associates degree in Human Services field with 3 or ... more years in the human service / behavioral health field OR; + Bachelor's degree...first year employment. The physical demands described here are representative of those that must be met by an… more
- Anthony Jordan Health Corp (Rochester, NY)
- …. Ability to use an office phone with special features. . Knowledge of customer service principles and practices. . Computer or business school training is ... equipment (eg, fax machines and printers). . Professional attitude and appearance. . Customer service attitude. . Tolerance for stressful situations. . Proven… more
- University of Rochester (Rochester, NY)
- …values are demonstrated by all staff at all times. Acts as an excellent representative of the unit at departmental, service and institutional meetings. Serves as ... with other health-related agencies, employers, criminal justice programs and social service programs to assess reasons for referral or applicant's legal or… more
- Educational Alliance, Inc. (New York, NY)
- …respect for an individual's unique pathway to recovery. + Familiarity of HCBS Behavioral Health "peer service " model + Skills in active listening, motivation, ... External stakeholders: community members, people in recovery, recovery, and service -oriented organizations (for referrals, sharing resources, etc.) Responsibilities: Direct… more
- Villa of Hope (Rochester, NY)
- …and other written records contemporaneously. + Attends staff meetings and in- service training as required and/or requested. + Demonstrates, promotes and practices ... the School at CSE, DSS/Family Court and other community agencies related to service provision. + Leads the treatment team process for assigned caseload. + Completes… more
- Villa of Hope (Williamson, NY)
- …relationships to help clients cope more effectively + Utilizes the Functional Behavioral Approach to address youth's behavior by understanding the unmet need and ... food, and other supplies for the residence + Completes service delivery documentation within required timeframes in the ECR,...and recognizes the needs of the youth + Set behavioral limits for youth within the program & out… more
- Villa of Hope (Rochester, NY)
- …Uses relevant technology to support instruction + Attends staff meetings and in- service training as required by supervisor + Plans extra-curricular activities for ... Leading Self + Character and Courage (Integrity and Trust) Leading Others + Customer Focus Leading the Organization + Commitment to Diversity, Inclusion, Justice and… more
- Villa of Hope (Rochester, NY)
- …PBIS Process to establish a positive school culture and develop appropriate behavioral program at universal, targeted and intensive levels of intervention. + ... students. + Assists in the planning and conducting of in- service workshops for the students and education staff. +...adaptable. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an… more
- ConnectLife (Williamsville, NY)
- …mutual respect among staff while promoting a commitment to excellence, quality, integrity, and customer service . + Serve as a resource to staff by answering ... far distances. * The physical demands described here are representative of those that must be met by an...quality, and the delivery of a high level of customer service through the use of all… more
- Anthony Jordan Health Corp (Rochester, NY)
- …. Ability to use an office phone with special features. . Knowledge of customer service principles and practices. . Computer or business school training is ... (eg, fax machines and printers). . Professional attitude and appearance. . Customer service attitude. . Tolerance for stressful situations. Benefits: Jordan… more
- Allied Universal (Albany, NY)
- …programs, such as Winteam, eHub, and CyCop + Demonstrated ability to be very customer service oriented, with the ability to successfully interact with all levels ... + Prior experience in the security industry, law enforcement, military and/or customer service + Experience in scheduling, operations and/or employee management… more
- University of Rochester (Rochester, NY)
- …parties in person, verbally and in writing to meet/exceed customer needs and/or organizational requirements/goals. ESSENTIAL FUNCTIONS + Analyzes authorization ... intent of HIPAA, including determining the authorization is compliant for behavioral health and highly restricted information for chemical dependency and methadone… more