- Capital One (New York, NY)
- …Support Engineer - Capital One Software (Remote)Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable ... have a strong background in system engineering, troubleshooting, and customer support. Responsibilities: Provide advanced technical support for complex issues,… more
- SPECTRUM (Staten Island, NY)
- …generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development ... the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is...package that rewards employees for their contributions to our success , supporting all aspects of their well-being at every… more
- Latham, The Pool Company (Latham, NY)
- …join a team that makes a difference? A little about the position: Job Summary The Customer Success Lead will ensure our customers recognize the highest value ... integrity, and respect. Some Important Information for you: Position Title: Customer Success Lead Location: Latham Headquarters Employment Type: On-site… more
- Comcast (New York, NY)
- …Reporting to the Senior Manager, Customer Success , we are seeking a Lead Customer Success Manager to oversee a strategic portfolio of accounts and ... to ensure the retention, growth, and satisfaction of our clients. As a Lead Customer Success Manager, you will serve as a subject matter expert… more
- UKG (Albany, NY)
- …ensure our customers achieve measurable outcomes and long-term value. **About the Role** As a Lead Customer Success Engineer, you will serve as a trusted ... work matters-and so do you. **About the Team** The Customer Success Engineer team at UKG is...customer -facing Community groups, offering timely product guidance. + Lead internal enablement sessions (Empower and Enablement Hour) with… more
- LiveRamp (New York, NY)
- …Customer Success team, while sharing best practices in Customer Success + Effectively identify and lead cross-functional initiatives to improve the ... forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling… more
- LinkedIn (New York, NY)
- …Plan, design, and implement Gainsight solutions that align with business objectives and improve customer success processes. + Lead or support initiatives to ... play a pivotal role in the seamless and efficient execution of our customer success strategies within the Gainsight ecosystem. This role is a unique opportunity… more
- Datavant (Albany, NY)
- …who excels in fast-paced environments and is eager to drive impact as part of our Customer Success team. Customer success is the value organization of ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...ideas on how to support our partners in achieving success as they would define it. + Lead… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead … more
- Justworks (New York, NY)
- Program Manager, Customer Success and Retention New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... growth. As we scale, we're investing in a dedicated Customer Success & Retention Program Management function...CSMs, Specialists, and Support engage and retain customers. + Lead retention and success programs including: first-year… more
- LiDestri (Fairport, NY)
- …many more POSITION SUMMARY: The Vice President of Sales (Contract Manufacturing) and Customer Success is a senior executive role responsible for developing and ... objectives, S&OP planning, and competitive positioning. The VP will lead a high-performing sales and account management team, foster...+ Set and achieve targets including revenue, margin, and customer success KPIs + Identify opportunities to… more
- Proofpoint (Albany, NY)
- …self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the full ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...the team + Ability to identify company needs for customer initiatives and lead those initiatives across… more
- Amazon (New York, NY)
- … Customer Success Management on the Household Essentials team, you will lead a team of Customer Success Managers responsible for influencing growth ... will be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of strategies… more
- LinkedIn (New York, NY)
- …team + Deliver, and preferably exceed, against quarterly and annual customer success and revenue targets + Lead through example setting; serve as role ... humming. You will play a key role in leveraging cross-functional resources, including Customer Success and Insights, to make your customers successful. Lastly,… more
- Cengage Group (New York, NY)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives...+ Strong communication skills, written and verbal to effectively lead teams and engage customers + Ability to collaborate… more
- Persado (New York, NY)
- …To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to drive value through adoption of ... engagement and adoption of Persado, serving as the lead day to day contact for Fourtune 500 Enterprise...and flexible. + 6-8 years of relevant experience in Customer Success , Program Management, or Account Management… more
- LiveRamp (New York, NY)
- …product, and operations to ensure client needs are being met. The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be ... to work collaboratively within cross-functional project teams. **Role Description** The Live/Insights Customer Success Manager is key to ensuring our customers… more
- MongoDB (New York, NY)
- …trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...drive growth 3+ quarters out across your portfolio + Lead in-person executive business reviews for strategic customers in… more
- Amazon (New York, NY)
- …collaborating deeply across AWS to influence strategy, product direction, and customer success . Key job responsibilities * Lead the North America Retail & ... This executive role combines strategic thought leadership with hands-on execution-developing customer -obsessed leaders who guide top brands on their cloud and AI… more
- Confluent (Albany, NY)
- …by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor ... Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and...different perspectives. And we make space for everyone to lead , grow, and challenge what's possible. We're proud to… more
