- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- SHI (Albany, NY)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Quadient (Albany, NY)
- …grow your career - and help our future-focused team lead the way. Position: Customer Success Manager Remote role _People-powered_ Quadient helps people ... role in our future** We currently have an opportunity open for a Customer Success Manager . We offer an exciting, fast-paced remote work environment, and… more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Albany, NY)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Albany, NY)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trellix (Albany, NY)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success ... Management you will be responsible for managing a team of Customer Success Managers responsible for customer on-boarding, product adoption and usage… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 09 **About the Role: Customer Success Manager ** **The Team:** A dynamic global team, focused on large ... **Responsibilities and Impact:** You will be a key member of the Customer Success Team, responsible for creating, executing, and continuously improving the … more
- PagerDuty (Albany, NY)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Verint Systems, Inc. (Albany, NY)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the… more
- TicketManager (New York, NY)
- …global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned ... work experience in a collaborative, data-driven environment + Previous customer service and/or Customer Success experience preferred + Sports & entertainment… more
- Mastercard (New York, NY)
- …decisions, drives innovation and delivers better business results. **Title and Summary** Customer Success Operations Manager SessionM, a Mastercard Company, ... innovative technology and services. SessionM is looking for a highly motivated Customer Success Operations Manager to drive insights for our business through… more
- Wolters Kluwer (Albany, NY)
- **Project Manager ( Customer Success Specialist) - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project Manager ... Services for enterprise customers. In this capacity, the Project Manager will be the main contact for the ...Manager will be the main contact for the customer and internal partners during onboarding. They are responsible… more
- Kohler Co. (New York, NY)
- …venture investments, sales, marketing, and partnerships. **Role Overview:** We are looking for a Customer Success Manager who will play a pivotal role in ... ** Manager D2C Customer Success - Kohler Ventures** _Work Mode: Hybrid_ **Location:** Hybrid, 2-3 days/week onsite in Palo Alto, CA or NYC **Opportunity:**… more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Manager , Customer Success to lead a team of Customer Success Managers ... you'll be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of strategies… more
- iCIMS (Albany, NY)
- …5+ years of prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent ... tools including Gainsight, you'll build and continually update mutual success plans, aligning customer goals with an...and continually update mutual success plans, aligning customer goals with an effective talent acquisition strategy. With… more
- HP Inc. (Albany, NY)
- …and subject matter experts. * Creates and executes the account business plan and customer success plan while working with the sales/pursuit team. * Manages ... advanced data analytics to forecast trends, identify growth opportunities, and track customer success metrics. * Demonstrates effective consulting skills to… more
- Cengage Group (New York, NY)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- Amazon (New York, NY)
- …review. * Actively participate in interview loops and debriefs for Instock and Customer Success Manager roles, includes identifying scalable and effective ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Supply… more
- Nutanix (Albany, NY)
- **Revenue Enablement Program Manager & Curriculum Developer - Customer Success ** EditShareCopy for Jobvite **Hungry, Humble, Honest, with Heart.** **The ... as a Revenue Enablement Program Manager and Curriculum Developer for Customer Success to manage and drive the success of our subscription-based sales… more