- Pearson (Albany, NY)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Amazon (New York, NY)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... to senior leadership - 5+ years of relevant work experience in technical program management, customer success , or related fields - 3+ years of experience… more
- Amazon (New York, NY)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- IBM (Armonk, NY)
- …**Required technical and professional expertise** * 6+ years of experience in Program Management, Project Management, Customer Success , Consulting, or ... As a member of the global team within Apptio's Customer Success (Post Sales) department you will...to make easier/simpler/better while continuing quality of the entire program . * Departmental Expertise: Experience working with or within… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- ** Customer Success Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... interesting and strategic work. CGI is Seeking an experienced Customer Success Manager to join...Manager plays a key role within the Advantage program , sharing insight gained from clients directly back to… more
- Amazon (New York, NY)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining ... and executing the strategic vision for AWS customer success tooling. You will work directly...10+ years of experience in product management or technical program management - 7+ years of experience building enterprise… more
- Mastercard (New York, NY)
- …help people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager , Dynamic Yield Dynamic Yield by ... Mastercard is on the lookout for a "dynamic" Customer Success Manager to join...business goals. Knowledge of digital marketing best practice, and program management skills are critical to the success… more
- NASCO (Albany, NY)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... Plan Architects and NASCO personnel. Assists the Director of Customer Success to ensure the Plan/NASCO contract...contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager … more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... success plan + Work on strategic internal projects to help build the Customer Success program ; our expectation is that anyone in this role has strong… more
- Philips (Latham, NY)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...Customer Success Lead. You will specify and provide planning proposals...to participate in our comprehensive Philips Total Rewards benefits program , which includes a generous PTO, 401k (up to… more
- Amazon (New York, NY)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... solutions, technologies, and industries. Key job responsibilities As an experienced technology program /project manager , you will be responsible for: * Directing… more
- Meta (New York, NY)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling ... empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships...state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please… more
- Zoom (New York, NY)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring ... spend, strategicaccounts Previous experience working in a Client or Customer Success role within one of these...workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options… more
- Sprinklr (NY)
- …Experience, Operational Excellence, Profitable Growth and Team & Culture. Sprinklr's Customer Success Managers (CSMs) align highly skilled expertise, thought ... ability to deliver organizational-wide impact, the CSM develops and program manages a plan to empower the customer...& skills:** + Minimum of 6 years' experience in Customer Success , Technical Account management, Technology Consulting… more
- Amazon (New York, NY)
- …one of the world's leading companies. We are seeking a Strategic Account Manager to join the Amazon Publisher Cloud team to help build industry-leading solutions ... in digital advertising. Key job responsibilities *Manage product activation and overall customer experience for strategic web and streaming TV publishers. *Employ a… more
- Qualtrics (New York, NY)
- …over 5,000 people across the globe who think that's work worth doing. **Technical Success Manager , Senior Analyst - Financial Services** **Why We Have This ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- ADP (New York, NY)
- …(SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously + Exceptionally ... **ADP is hiring a Lead Client Success Operations Manager .** In this role,...leverage your process and data-oriented mindset and passion for customer success to build out new processes… more
- Sprinklr (NY)
- …delivery challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape delivery strategy during pre-sales** , ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...long-term success . **What You'll Do:** As the ** Success Delivery Manager ** , you will lead… more
- Amazon (New York, NY)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations . In...and other teams to optimize, centralize processes and define success metrics * Monitor program health and… more
- DXC Technology (Albany, NY)
- …or equivalent combination of education and experience + 5-7 years of experience in Customer Success , Account Management, or a technical customer -facing role. ... Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** Remote with travel to… more