- TEKsystems (Rochester, NY)
- Description: The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries ... manner. With 4+ years of progressively complex experience in the customer service and client relationship management field. Demonstrates highly integrated knowledge… more
- City of New York (New York, NY)
- …zero to one year of full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT, Computer ... the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support...Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a… more
- IAC (New York, NY)
- Overview IAC is seeking a proactive and customer -focused IT Support Analyst to provide high-quality technical support across various end-user roles. This ... root cause analysis. Qualifications * 1-3 years of IT support experience (internships included). * Strong customer ...IT support experience (internships included). * Strong customer service and communication skills. * Able to install,… more
- Binghamton University (Binghamton, NY)
- …to join our Client Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton ... tools, and in-person; all in a higher education campus environment. The Help Desk Support Analyst will record all actions taken to resolve client issues, educate… more
- Verint Systems, Inc. (Albany, NY)
- …and our solutions. **Principal Duties and Essential Responsibilities:** + Develop and support analyst relations (AR) strategies that entrench and extend market ... in industry reports on specific technologies and competitive vendor evaluations. + Support Verint events, industry events, and analyst engagement programs via… more
- L3Harris (Rochester, NY)
- …AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE. Job Description: As an Integrated Logistics Support Analyst (ILS Analyst ) at L3Harris, you will leverage and ... feedback and input from inter-departmental partners to assess current and future customer support needs. To provide efficient and effective customer … more
- Verint Systems, Inc. (Albany, NY)
- …thought leadership, profile organizational accomplishments and highlight business announcements. + Support Verint events, industry events, and analyst engagement ... At Verint, we believe customer engagement is the core of every global...Job Function:** We are looking for a Sr. Director, Analyst Relations, to help expand and execute a high-impact,… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Mental Health, Office of Title Business Systems Analyst 1/Business Systems Analyst Trainee (NY HELPS), Central Office; Occupational Category ... State Office of Mental Health (OMH) is recruiting to fill a Business Systems Analyst 1/Business Systems Analyst Trainee, G-18/NS position in the Center for State… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a CPQ & Salesforce Support Analyst . This is a hybrid role supporting either our Syracuse, NY facility or ... and business considerations. **What you'll do:** The CPQ, Salesforce Support Analyst will serve as a liaison...outs to sales team and internal stakeholders + Align customer field sales data within SAP to support… more
- MTA (New York, NY)
- …Filing: Open until filled Authority: OA/TA Department: Operations Planning Division/Unit: Customer Service and Operations Support Reports to: Manager, ... Staff Analyst /Transportation Planner Series Job ID: 11050 Business Unit:...subway and bus services and capital investments . Data support , including planning for and oversight of field surveys… more
- TD Bank (New York, NY)
- …Crime Risk Management **Job Description:** The Senior Financial Crime Risk Oversight Analyst provides a range of research, guidance, and business oversight to ... to all aspects of AML and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is to oversee the financial crime customer … more
- New York State Civil Service (Albany, NY)
- …teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Analyst independently identifies process ... operational problems.Under the leadership and direction of the D&MC Manager, the Analyst is responsible for ensuring internal and customer -facing documentation… more
- Zurich NA (New York, NY)
- Financial Analyst / Senior Financial Analyst 123463...external sources as well as information supplied by the customer will all be required in this role. In ... Zurich is currently looking for a Financial Analyst or Senior Financial Analyst to join...work as needed (prior examples include best practice assignments, support for financial rating tools, collateral model and process… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency State Comptroller, Office of the Title Payroll Analyst 1 (SG-18) (NY HELPS), Payroll Analyst Trainee 2 (Equated to SG 16)(NY HELPS), Payroll ... Analyst Trainee 1 (Equated to SG 14) (NY HELPS)...to employees.* Able to assess multiple competing priorities.* Strong customer service skills* Able to analyze data and identify… more
- Stony Brook University (Stony Brook, NY)
- Senior Analyst **Required Qualifications (as evidenced by an attached resume):** Bachelor's degree (foreign equivalent or higher) in Accounting, Financial Analysis, ... or comparable business intelligence software. **Brief Description of Duties:** The Analyst is responsible for performing specialized analytical duties in the Budget,… more
- Citigroup (New York, NY)
- The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the ... to address external customer issues and provide ongoing customer service support . **Responsibilities:** + Manage a portfolio of high-profile clients and… more
- NYSERDA (Albany, NY)
- …benefit equitably from energy efficiency and renewable energy. Job Overview The Business Analyst /Business Analyst II/ Sr. Business Analyst is responsible for ... assurance, and remedial actions. + Perform rigorous data analysis necessary to support effective program delivery: Conduct data analyses required to improve program… more
- Pyrotek (Sanborn, NY)
- …Join our team and create, improve and innovate the everyday! The IS Support Analyst will perform installations, troubleshoot, build endpoints, and repair ... and taking on more complex troubleshooting. Essential Functions/Responsibilities + Perform IS Support Analyst Tier 1 responsibilities, including but not limited… more
- CACI International (Brooklyn, NY)
- Litigation Support Analyst (DMA I) Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular ... to provide case management and database maintenance assistance in a litigation support capacity. You will also gain invaluable experience using automated litigation … more
- American Express (New York, NY)
- …unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...actionable insights that help in creating growth strategies. The Analyst would perform analysis to guide strategic decision, regular… more