- Trinity Health (Albany, NY)
- …maintains TIS users' desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users for all aspects of ... desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support ...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- Robert Half Technology (New York, NY)
- Description Required: 2-4 years of experience in a Helpdesk, Service Desk, or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, ... Zendesk). Basic knowledge of ITIL processes. Exposure to remote support tools (eg, Remote Desktop , Microsoft Endpoint...Exposure to remote support tools (eg, Remote Desktop , Microsoft Endpoint Manager). Certifications such as CompTIA A+,… more
- City of New York (New York, NY)
- …(COO) is comprised of Human Capital Management (HCM), Information Technology (IT), Support Services, and Geographic Information Systems (GIS). The Office of the COO ... Data Development, the selected applicant will be a Data Analyst working to improve, analyze, visualize and report on...improve, analyze, visualize and report on geospatial information to support the work of the agency's executive, planning, and… more
- City of New York (New York, NY)
- …as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through collaboration, strong… more