- Mastercard (Harrison, NY)
- …and governments realize their greatest potential._ **Title and Summary** Director , Customer Experience & Engagement (GBSC) Overview: The Global Business ... The GBSC Relationship Mgmt. Team is looking for a Director , Relationship Mgmt. to drive our stakeholder engagement...solutions. The ideal candidate is passionate about partnership, the customer experience journey, and possesses a track… more
- Dow Jones (New York, NY)
- …(Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). **About the Role** We are seeking an experienced Customer Engagement Marketing Director to establish and lead the ... customer engagement function at Dow Jones to support the enterprise...exceed their expectations. **You Have:** * 12+ years of experience in engagement marketing, relationship management or… more
- Verint Systems, Inc. (Albany, NY)
- …Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity...ensuring customer satisfaction and retention. The Strategic Customer Engagement Director acts as… more
- City of New York (New York, NY)
- …the neighborhood. The Bureau of Harlem Neighborhood Health seeks to hire a Senior Director , Engagement and Capacity Building who will oversee the Bureau's ... engagement and capacity building strategy and establishes and maintains...Building teams. Perform other duties as assigned. PREFERRED SKILLS: Experience in various data collection methods such as interviews,… more
- Pixalate, Inc. (New York, NY)
- …RESPONSIBILITIES + Work with the executive team in setting a strategy to drive customer engagement , growth, and retention with a focus on churn reduction and ... Success Manager Employment Type: Full-Time Location: NYC Area Minimum Experience : Director Pixalate is an online trust...privacy compliance. + Employ a data-driven approach to monitoring customer engagement metrics, team KPIs, and account… more
- CVS Health (New York, NY)
- …Marketing and Front Store Merchandising to deliver an integrated marketing communications customer experience . Plan, forecast, and report CRM impacts including ... each and every day. **Position Summary:** As the Executive Director of Customer Relationship Management, you will...& Omnichannel Marketing, and will have consistent exposure and engagement with Executive Director peers, VPs, and… more
- University of Rochester (Rochester, NY)
- …factors including, but not limited to, market data, education, experience , qualifications, expertise of the individual, and internal equity considerations._ ... **Responsibilities:** GENERAL SUMMARY: The Director , URMC Advancement Marketing Communications is responsible for the development and implementation of both long-… more
- Merck (Albany, NY)
- …of the customer training LMS, ensuring it is effectively integrated into customer engagement activities to deliver impactful customer training. + **Usage ... needs. Work cross functionally with broader Commercial and Digital Experience team to ensure integration of customer ...Event Management, Content Delivery, Customer Care Management, Customer Centric Focus, Customer Engagement ,… more
- Datavant (Albany, NY)
- …vertical. This is a highly visible, strategic role with significant influence over customer experience and business outcomes. **You Will:** + Lead a team ... bold vision for healthcare. We are seeking an experienced Director of Customer Success to lead and...of Customer Success Managers, ensuring excellence in customer value, delivery, stakeholder engagement , and account… more
- Microsoft Corporation (New York, NY)
- …back to users (directly or through sales) when issues resolve. + Facilitates customer engagement with customer councils, advisory boards, and surveys ... growth for all. We are looking for a strategic, customer -obsessed Director to lead and optimize our...Qualifications:** + Proven track record of building and scaling customer insight programs, with experience defining strategy,… more
- Sunrise Senior Living (Staten Island, NY)
- …promotes and operationalizes customer service as a value. + Achieves outstanding customer engagement and team member engagement survey results, realizing ... that this is key to achieving customer engagement . + Leads the development and...and leading a team through change. + Previous sales experience preferred, including building customer relationships, and… more
- Pfizer (Albany, NY)
- …key member of the Pfizer Internal Medicine Account Management team to lead customer engagement with identified leading health systems, national accounts and ... meaningful outcomes and create business impact. **ROLE RESPONSIBILITIES** + HIT National Account Director will serve as Pfizer's HIT customer facing lead working… more
- CUNY (New York, NY)
- Associate Director of Admissions and Welcome Center Operations **POSITION DETAILS** The City University of New York (CUNY) is the nation's largest urban public ... (EM) at the Central Office invites applications for the position of Associate Director of Admissions & Welcome Center Operations. Reporting to the Director … more
- Warner Bros. Discovery (New York, NY)
- …for audience development and messaging experiences that foster habitual, meaningful engagement across channels and throughout the customer journey. Leverage ... ** CNN is seeking an experienced and strategic Senior Director of Product Management, Audience Development and Messaging, to...marketing and data teams + Data Driven Decision Making: Experience using user research, engagement metrics and… more
- Bayer (Manhattan, NY)
- … experience in the pharma/biotech industry with at lease 2 years of customer facing; + 2 years' experience working within the cardiovascular therapeutic area; ... customer -facing success, and/or superior project management; + Significant experience in creating, maintaining, and growing relationships with key customers and… more
- Cushman & Wakefield (New York, NY)
- **Job Title** Workplace Experience Director **Job Description Summary** The Experience Director will be a key member of the Cushman & Wakefield onsite ... feel productive, healthy, and happy in the workplace. The Experience Director will leverage employee data (both...+ Responsible for delivering results related to all employee experience and customer satisfaction KPIs. + Can… more
- University of Rochester (Rochester, NY)
- … engagement needs, recruitment and tracking across Advancement for student-based engagement . The Associate Director will manage virtual student-alumni career ... factors including, but not limited to, market data, education, experience , qualifications, expertise of the individual, and internal equity considerations._… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …individuals while enhancing the broader healthcare ecosystem. Through strategic execution, customer engagement , and continuous iteration we create solutions that ... more connected and person-centered future._ **About This Role** An OPH US Product Experience Director brings a visionary and execution-focused unique blend of… more
- Hilton (New York, NY)
- **Job Summary:** The Assistant Director of Marketing, Partnerships and Experiences will be responsible for developing and executing strategic partnerships, ... topline revenue and achieving channel/market share objectives\. As an Assistant Director of Marketing, Partnerships and Experiences this position requires regular… more
- YMCA of Central New York (Manlius, NY)
- Job Title: Child Care and Family Director Reports To: Associate Executive Director Work Location: Manlius YMCA, Syracuse, NY FLSA: Full Time Exempt Work ... leading nonprofit, charitable organization. The Child Care & Family Director at the YMCA of Central New York is...relates to department responsibilities that will support a positive experience with the Y + Ambassador of all YMCA… more