- Wolters Kluwer (New York, NY)
- …which will drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for ... based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team supporting our… more
- Pixalate, Inc. (New York, NY)
- Sr./ Director of Customer Success Employment Type: Full Time Location: NYC Minimum Experience: Mid Level Salary: $150k About the Company Pixalate is a ... We are looking for dynamic, data-driven, and charismatic candidates to fill this Customer Success role on the East Coast of the US. Successful candidates will be… more
- Robert Half The Creative Group (Pearl River, NY)
- …We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead ... strategic initiatives that drive client success by combining data-driven insights with advanced media analytics....accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately… more
- LinkedIn (New York, NY)
- …multiple parts of LinkedIn's business including Sales leadership, Customer Success , Marketing, and Insights/Analytics. This Key Account Director role ... opportunity exists in each account and work closely with your pod (Account Director + Customer Success Manager) to coordinate a strategy for expanding the… more
- Veralto (NY)
- …+ Career coaching and development opportunities + Health benefits + 401(k) Reporting to the Customer Success Director , the ** Customer Success ... essential requirements of the job include:** + 3+ years' experience in Customer Success Management, SaaS Sales in Account Management or equivalent + Direct… more
- Mount Sinai Health System (New York, NY)
- …work environments * Seek to improve the status quo The Senior Director - Customer will lead the growth and success of Mount Sinai Solution's direct to ... opportunities through direct-to-union, employer, and/or partner sales or account management. The Director will serve as the customer 's advocate, ensuring we meet… more
- Moonbug Entertainment (New York, NY)
- Thank you for considering the Director , Client Success role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere ... The Role: Moonbug Entertainment is looking for an experienced Director of Client Success to join our...use data to make informed decisions + Experience with customer relationship management (CRM) tools such as Salesforce or… more
- UKG (Albany, NY)
- …scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a ... proactive, scalable engagement. Enable Cross-Functional Decision-Making Deliver insights to Customer Success , Product, Marketing, and Sales teams to… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking a Director , Customer Insights - Market Access to join our organization! **In this role, a typical day might include:** The Director , ... Customer Insights, Market Access will report into the Executive Director , I&A, Market Access, within the Commercial Strategy and Insights and Analytics (CSI&A)… more
- Merck (Albany, NY)
- …provide strategic leadership that elevates operational efficiency and drives customer success . Reporting to the Executive Director of Channel Operations and ... champion cross-functional improvements, project execution, and IT-enabled enhancements to our customer support systems and processes. If you are passionate about… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking an Associate Director , Customer Insights, Immunology (Nasal Polyps and Eosinophilic Esophagitis) to join our team! **In this role, a typical ... day might include:** The Associate Director , Customer Insights, Immunology (Nasal Polyps and...from plans that measure and track performance against critical success factors 12) Synthesize insights and analyses from a… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of ... Director for Engagement and insights Excellence, the Director will manage the Customer Engagement Platform...with cross-functional groups, drive innovation, and ensure our communities' success . Additionally, this role will keep up to date… more
- UKG (Albany, NY)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At...At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the… more
- Capital One (New York, NY)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and manage our digital experience over time** **As Sr Director on the CXF team, you will lead the… more
- Compass Group, North America (New Hyde Park, NY)
- …Come for the job, stay for the career. We are Canteen. **Job Summary** ** Director , Customer Experience** **Location:** NY, CT, NJ Markets **Reports to:** Senior ... Leadership The Director , Customer Experience plays a critical role...7+ years of progressive leadership experience in account management, customer service, or food services. + Proven success… more
- Trellix (Albany, NY)
- …targeted campaigns, advocacy programs, and cross-functional collaboration with sales, product, and customer success teams. Strategically grow the customer ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and… more
- Mastercard (Harrison, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview: The Franchise ... model is the cornerstone of our success , fostering trust and confidence in our brand for...enhance issuer performance, strengthen fraud prevention, and deliver exceptional customer experiences across the NAM Franchise. This role combines… more
- Lumen (Albany, NY)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... + Demonstrated success in leveraging AI and machine learning for customer segmentation and predictive analytics. + Experience with customer journey mapping,… more
- New York Power Authority (White Plains, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... products, value propositions and excellent service to NYPA customers. Engages in customer strategy planning and retention strategies. Develops new products to meet … more