- Merck (Albany, NY)
- …advance the prevention and treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic leadership that ... elevates operational efficiency and drives customer success. Reporting to the Executive Director ...cross-functional improvements, project execution, and IT-enabled enhancements to our customer support systems and processes. If you… more
- Celestica (New York, NY)
- …supervision to all subordinate staff involved in support of each customer under the director 's ownership. This includes long-term planning, objective ... and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and...be complex in nature with interfaces to several different customer functional CLS sites. The Director will… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking a Director , Customer Insights - Market Access to join our organization! **In this role, a typical day might include:** The Director , ... Customer Insights, Market Access will report into the Executive Director , I&A, Market Access, within the Commercial Strategy and Insights and Analytics (CSI&A)… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking an Associate Director , Customer Insights, Immunology (Nasal Polyps and Eosinophilic Esophagitis) to join our team! **In this role, a typical ... day might include:** The Associate Director , Customer Insights, Immunology (Nasal Polyps and...and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off,… more
- UKG (Albany, NY)
- …the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for ... operationalizing a modular signal framework that delivers holistic, predictive insights into customer health and future behaviors. The Director will lead a team… more
- MTA (New York, NY)
- Assistant Director Project Health (Owner Support ) Job ID: 13744 Business Unit: MTA Construction & Development Location: New York, NY, United States ... to apply 30 days after their effective date of hire. JOB TITLE: Assistant Director Pro ject Health (Owner Support ) AGENCY: Construction & Development DEPT/DIV:… more
- Capital One (New York, NY)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and manage our digital experience over time** **As Sr Director on the CXF team, you will lead the… more
- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership...strong cross functional partnerships with Sales, Product, Marketing, and Support to ensure a seamless customer experience.… more
- Compass Group, North America (New Hyde Park, NY)
- …Come for the job, stay for the career. We are Canteen. **Job Summary** ** Director , Customer Experience** **Location:** NY, CT, NJ Markets **Reports to:** Senior ... Leadership The Director , Customer Experience plays a critical role...performance reviews and provide coaching and career development. + Support recruitment and onboarding of new team members. +… more
- MTA (New York, NY)
- Senior Director Business Systems Technology Support Job ID: 11875 Business Unit: New York City Transit Location: New York, NY, United States Regular/Temporary: ... Department: Date Posted: Oct 17, 2025 Description Job Information Title : Senior Director Business Systems Technology Support First Date of Posting: 05/29/2025… more
- UKG (Albany, NY)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At...employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive. **About the… more
- Trellix (Albany, NY)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix,...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Mastercard (Harrison, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview: The Franchise ... we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple,… more
- New York Power Authority (White Plains, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... products, value propositions and excellent service to NYPA customers. Engages in customer strategy planning and retention strategies. Develops new products to meet … more
- American Express (New York, NY)
- …American Express. The Customer Growth Analytics team is currently hiring a Director who will lead the team responsible for MM Card cross-sell and engagement ... As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,… more
- Pixalate, Inc. (New York, NY)
- Sr./ Director of Customer Success Employment Type:...What will you oversee? + Onboarding + Training + Customer Support + Business Reviews and Reporting ... We are looking for dynamic, data-driven, and charismatic candidates to fill this Customer Success role on the East Coast of the US. Successful candidates will… more
- Human Technologies Corporation (Rochester, NY)
- …believe that together, we can make a significant and meaningful impact. The Associate Director will support our mission to create employment for individuals with ... and developing, maintaining, and enforcing Quality System requirements. Reports results of Customer Quality Reviews with the Director of Environmental Services… more
- City of New York (New York, NY)
- …DIRECTOR OF SOCIAL SERVICES EXAM (# 1121) Under direction of the Director of Customer /Correspondence Services (Administrative Director of Social Services, ... other agencies regarding custodial and non-custodial parents' concerns on post-order child support cases that require special handling. The Director investigates… more
- Robert Half The Creative Group (Pearl River, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead… more
- MTA (New York, NY)
- Director , EO Analysis and Reporting Job ID: 13730 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: ... Opp Date Posted: Nov 12, 2025 Description POSTING NO. 13730 JOB TITLE: Director , EO Analysis and Reporting DEPT/DIV: Department of Diversity and Civil Rights (DDCR)… more