- Paychex (Rochester, NY)
- …and ingeniously create solutions that enhance and optimize the overall customer experience , fostering lasting satisfaction and loyalty. Responsibilities + ... with cross-functional partners and teams to enhance and optimize the overall customer experience . + Drive customer loyalty by developing and implementing… more
- Robert Half Finance & Accounting (New York, NY)
- Description Robert Half is currently recruiting a director of customer success for a client of ours in the transportation industry. This individual will craft ... + A bachelor's degree is required + A minimum of 5 years experience managing a customer service team is required + Demonstrated CRM proficiency + Industry … more
- Pixalate, Inc. (New York, NY)
- Customer Success Manager Employment Type: Full-Time Location: NY, NY Minimum Experience : Director Level Salary: $100k annual + variable comp Pixalate is an ... and Singapore. ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our...(or equivalent experience ) + 2-3 years of experience in client-facing Customer Success, Technical Account… more
- Wolters Kluwer (New York, NY)
- …-facing products & services and for internal business capabilities needed to deliver the customer experience . As the ** Director of Product Management,** you ... track progress. + Define product offerings, including scope of products and customer -facing SLAs. + Understand financial and operational performance of products; set… more
- Pfizer (New York, NY)
- …organization), colleagues, partners, and vendors globally. In close collaboration with the Director of Enterprise Customer Experience Management (CXM), CX ... for candidates with a background in Primary and Specialty Care. + Experience managing customer -facing processes and colleagues, and interacting with customers.… more
- Rocket Software (Albany, NY)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a ... insights that inform decision-making, including profitability, consulting contribution, margin, customer engagement experience , and revenue optimization. Regularly… more
- American Airlines (New York, NY)
- …any collective bargaining obligations._ + Leads the overall operations of the customer care group, including customer experience , departure dependability, ... hop on board! **Why you'll love this job** The Director , Customer Care provides overall leadership to...to increase revenue, reduce cost, gain efficiencies, and improve customer service and employee experience + Demonstrates… more
- JPMorgan Chase (New York, NY)
- Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting ... customer relationships. As a Customer Success Director on the Data and...**Required qualifications, capabilities, and skills** + 8+ years of experience or equivalent expertise in customer success… more
- Persado (New York, NY)
- …In's Best Places To Work in 2021 & 2022. What We Are Looking For: As a Director , Customer Success, you will be responsible for leading a team to partner with ... is dependent on a variety of factors including relevant experience , geographic location, business needs, and market demand). Who...opportunities. What You Will Work On: + Lead a customer success account team, where the primary goal is… more
- CVS Health (New York, NY)
- …deliver solutions to make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart of our member, patient, ... and customer experiences as we have a unique focus on...Media Exchange is hiring a Business Intelligence - Lead Director who will report to the Executive Director… more
- Broadridge Financial Solutions (Albany, NY)
- …seeking a Sales Director to drive revenue through sales of our Customer Remediation Solution to financial services firms. The ideal candidate will bring a ... role. A successful candidate will bring or be able to develop Customer Remediation expertise. Demonstrated negotiation and closing skills are important. In addition,… more
- CBRE (New York, NY)
- Workplace Experience Director - New York, NY Job ID 179843 Posted 08-Aug-2024 Service line GWS Segment Role type Full-time Areas of Interest Administrative, ... of America **About the Role:** As a CBRE Workplace Experience Director , you will oversee the department...Experience function. They are responsible for providing world-class customer service to the clients and visitors of a… more
- Verint Systems, Inc. (Albany, NY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... clients within an assigned geographic territory/segment. The over-arching goal of the Director is to drive profitable growth, maintain customer relationships and… more
- City of New York (New York, NY)
- …in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to ... best practices. DCAS' Division of Energy Management ("DEM") seeks to hire the Director of Clean Energy and Innovation (CEIT) within our Operations Unit. DEM's… more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …for the position. The salary offer will be based on the candidate's experience in the exact or comparable position and additional preferred qualifications will be ... considered. Purpose of Position: The Associate Director , Home Delivered Meals is a member of the...understand emerging needs and respond through programs, ensuring excellent customer service, contractual compliance, and safety + Oversee all… more
- Gilead Sciences, Inc. (Manhattan, NY)
- …every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, ... Join Kite and help create more tomorrows. **Job Description** The Senior Marketplace Director will report to the Executive Director , East/West Cellular Therapy… more
- Research Foundation CUNY (New York, NY)
- …a team of managers with expertise in professional development, data analysis, and customer service/user experience . + Provide strategic oversight of efforts to ... Job Title: Senior Director , New York Works for Children PVN ID:...administration, or a related field + Ten+ years of experience in similar work, preferably in workforce development and… more
- Educational Alliance, Inc. (New York, NY)
- Title: Associate Director of Marketing at 14th St Y Division - Department: External Relations Job Classification: Exempt Date: June 2024 Supervisor: Communications ... Director Please note that applications will not be considered...come to 14Y as members, visitors, or partners to experience our high quality, varied and inclusive programs centered… more
- Hilton (New York, NY)
- …an exclusive lifestyle enriched with bespoke amenities\. We are seeking a visionary ** Director of Residences** to lead this new era of opulence, embodying the ... our distinguished residents\. **What will I be doing?** As Director of Residences, you are responsible for the overall...Residences will drive the delivery of a luxury residential experience as well as residents and team member satisfaction\.… more
- Northwell Health (New York, NY)
- **Req Number** 138041 Job Description The Patient Care (PC) Director assumes 24-hour responsibility for multiple units within a designated service line(s) for the ... vision, values. As a key stakeholder, the Patient Care Director plays an integral role in the development and...provide the safest and highest quality of patient and customer centric care within their service line (s). +… more