- Navy Exchange Services (NEX) (Staten Island, NY)
- Title: GUEST SERVICE REPRESENTATIVE I - Full Time Location: United States-New York-Staten Island Job Number: 2400047Y Job Summary: Serves as first point of ... issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all… more
- Navy Exchange Services (NEX) (Staten Island, NY)
- Title: GUEST SERVICE REPRESENTATIVE II - FLEX Location: United States-New York-Staten Island Job Number: 240003EZ Job Summary: Serves as first point of ... issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all… more
- Thorntons LLC (Bronx, NY)
- The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. ... store goals and initiatives. Requirements Essential Job Functions (Responsible to) *Delivers guest service with a "how may I help you" attitude. Looks for… more
- Saratoga Casino Hotel (Saratoga Springs, NY)
- …promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Guest Service Reps promote outstanding relations with all guests and fellow ... regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits.… more
- Syracuse University (Syracuse, NY)
- The JMA Dome is seeking Temporary Game Day Guest Service Representatives to work on an as needed basis for events in the 2024-2025 academic (June 2024 through ... May 2025) season. Our Guest Service Representatives play a critical role in creating a safe and enjoyable experience for our guests. In this role you will have… more
- ASM Global (Albany, NY)
- Job Title: Guest Service Representative Department: Operations Reports To: Security Manager / Security Supervisor FLSA Status: Hourly / Non-Exempt Pay Rate: ... Manager and Security Supervisors, responsible for providing excellent customer service , scanning tickets, directing and guiding patrons to appropriate location(s),… more
- Marriott (New York, NY)
- **Additional Information** **Job Number** 25068879 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton New York NoMad, 25 West 28th ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Brooklyn, NY)
- **Additional Information** **Job Number** 25077288 **Job Category** Rooms & Guest Services Operations **Location** New York Marriott at the Brooklyn Bridge, 333 ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Indus Hospitality Group (Victor, NY)
- …our company policies and procedures -adheres to all brand guidelines -responds to all guest requests for service and amenities. -responsible for any other duties ... company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation. + Perform Front Desk duties as needed.… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title: Winner's Club Representative Department: Guest Service Reports to: Winner's Club Manager FLSA Status: Non-Exempt License: Class III Closing Date: ... Open Until Filled SUMMARY : Provide exceptional front line guest service in Winners Club. Responsible for providing guest information regarding promotions,… more
- Vernon Downs (Vernon, NY)
- … service to all Players Club guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained. Effectively input data into ... ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: * Provide excellent guest service to both internal and external guests. * Actively supports the… more
- The Otesaga Resort Hotel (Cooperstown, NY)
- …and service is being met to housekeeping standards and procedures. + Outstanding guest service skills + Ability to notice damaged or flawed items and report ... + Provide on the floor assistance to guests by providing guidance, conducting service , and answering relevant questions. + Ensure all housekeeping carts are never… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Part time Scheduled Weekly Hours: 24 Department: 500059 Ambassador and Guest Services Work Shift: UR - Day (United States of America) Range: UR ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
- University of Rochester (Rochester, NY)
- …Time Type: Full time Scheduled Weekly Hours: 40 Department: 500059 Ambassador and Guest Services Work Shift: Range: UR URCB 203 H Compensation Range: $18.00 - ... line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations...- - Respectfully and empathetically explain rationale when a guest is not allowed to visit- - - -… more
- University of Rochester (Rochester, NY)
- …/ Per Diem Scheduled Weekly Hours: As Scheduled Department: 500059 Ambassador and Guest Services Work Shift: Range: UR URCB 203 H Compensation Range: $18.00 - ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
- University of Rochester (Rochester, NY)
- …+ High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and experience required. + ... Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and respectfully required. + Strong… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …overall hospitality of the Mohawk Gaming Enterprises. Responsible for executing the Three Feathers Guest Service Standards to provide an excellent guest ... known as "Kai" to ensure a high quality of guest service . + Ensure compliance with company...each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to… more
- Thorntons LLC (Staten Island, NY)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter ... coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner that motivates… more
- The Otesaga Resort Hotel (Cooperstown, NY)
- …must also be on maintaining employee morale & motivation, while exceeding guest service expectations Essential Job Functions To successfully perform this ... department dress code) + Ability to upsell. + Outstanding guest service skills + Ability to clearly...physical demands and work environment characteristics described here are representative of those that must be met by an… more
- Thorntons LLC (Bronx, NY)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager *Recruiter ... and rest break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive manner that… more