- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... **What will I get to do?** As a Tier 1 Service Desk Representative, you will have...reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of… more
- Marriott (New York, NY)
- …school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in ... Remotely?** N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One ( 1 )...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only...a collaborative environment for all peers. With a certain level of independence, the Associate Director will also be… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- GovCIO (Albany, NY)
- …supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements (SLAs) in regards to speed to answer, first call resolution, ... $70,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6891/service- desk -administrator/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6891_ **Category**… more
- Custom Computer Specialists (Hauppauge, NY)
- Level 1 NOC Analyst Location Hauppauge, NY Company... 1 -2 years of experience in a technical support, help desk , or NOC environment + Familiarity with ... our goal is to make technology easy and to help our clients use it as effectively as possible....Overview: We are seeking a proactive and technically skilled Level 1 NOC Analyst to join our… more
- Enhanced Protection Services (New York, NY)
- …of tasks and courteous, timely, and effective resolution of support issues + Engage in Level 1 Help Desk support for end users via account support, ... for completion of tasks + Perform post-resolution follow-ups to help requests to ensure end-user satisfaction + Create and...High school diploma or equivalent + Minimum of one ( 1 ) year of professional desktop support experience in an… more
- New York State Civil Service (Brooklyn, NY)
- NY HELP No Agency Taxation & Finance, State Title Revenue Crimes...The salary listed is a range, starting from the Trainee 1 level and ending at the Journey ... undercover work.9. Draft and issue subpoenas, criminal summonses, and desk appearance tickets.10. Establish, maintain, and preserve evidence and...You may qualify to be appointed into the Trainee 1 , Trainee 2, or journey level .The minimum… more
- New York State Civil Service (Syracuse, NY)
- NY HELP No Agency Taxation & Finance, State Title Revenue Crimes...The salary listed is a range, starting from the Trainee 1 level and ending at the Journey ... forms of legal process, including subpoenas, criminal summonses, and desk appearance tickets.* Testify in court and administrative hearings...You may qualify to be appointed into the Trainee 1 , Trainee 2, or journey level .The minimum… more
- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1 , SG-18, Business Systems Analyst Tr 2, (SG-16), Business Systems Analyst Tr … more
- New York State Civil Service (Ray Brook, NY)
- …Service website, search "GOT-IT".*Note: Appointment may be made at a traineeship level . Two-year traineeship (Administrative Assistant Trainee 1 , NS=Grade 8 ... NY HELP Yes Agency Environmental Conservation, Department of Title Administrative Assistant 1 / Trainee 1 / 2 - NY HELPS Occupational Category Clerical,… more
- New York State Civil Service (Latham, NY)
- NY HELP No Agency Military and Naval Affairs, Division of Title Facilities Security Associate 1 Occupational Category Enforcement or Protective Services Salary ... other appropriate professional or designated supervisor, the Facilities Security Associate 1 perform restricted patrol and observation duties primarily for the… more
- New York State Civil Service (Menands, NY)
- …data retrieval and analysis, participate in eWIC-related workgroups and meetings, and handle help desk tickets and FOIL requests related to redemptions. Minimum ... NY HELP Yes Agency Health, Department of Title Health...of Title Health Program Administrator, Health Program Administrator Trainee 1 or Health Program Administrator Trainee 2 (NY HELPS)… more
- New York State Civil Service (Rochester, NY)
- …14620 Duties Description The Office Assistant 1 will be the primary front desk staff and will perform entry- level clerical and office support work to meet ... NY HELP Yes Agency People With Developmental Disabilities, Office...People With Developmental Disabilities, Office for Title Office Assistant 1 Occupational Category Clerical, Secretarial, Office Aide Salary Grade… more