- Binghamton University (Binghamton, NY)
- …Salary: Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client ... Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton University community… more
- TEKsystems (New York, NY)
- …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk ... phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer… more
- City of New York (New York, NY)
- …full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT, Computer Science, or a field ... user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support...dependencies. - Proven experience as a Help Desk Technician or other customer support role.… more
- Robert Half Technology (Maryknoll, NY)
- Description We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New ... operation of desktop support services. The position also involves managing help desk -related projects and providing top-notch technical assistance to users… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the...team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency of ... that system users experience minimal disruption and receive timely support to continue their critical operations. To do well...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst II to...* Minimum of 5 years of experience in a help desk or technical support role. ... in New York, New York. In this role, you will provide advanced technical support and troubleshooting for hardware, software, and IT systems. This is a long-term… more
- Robert Half Technology (Syracuse, NY)
- Description We are looking for a skilled Help Desk Analyst II to...* Minimum of 2 years of experience in IT support or help desk roles. * ... you will play a pivotal role in providing technical support and ensuring smooth IT operations across the organization....and software systems. * Offer clear guidance and technical support to users, helping them resolve issues effectively. *… more
- TEKsystems (Harrison, NY)
- …a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. The current service desk ... directing large amount of calls to the other service desk analyst and field staff. Light troubleshooting...users. Skills Moves, PC set up, Deployment, Migration, Remote Support ,, Password Reset Top Skills Details Moves, PC set… more
- Robert Half Technology (New York, NY)
- Description Required: 2-4 years of experience in a Helpdesk, Service Desk , or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, ... Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk , Zendesk). Basic knowledge of ITIL processes. Exposure to remote … more
- SUNY Upstate Medical University (Syracuse, NY)
- …source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up with ... a fast paced environment requiring advanced troubleshooting skill for first level phone support including but not limited to PC support , networking, hospital… more
- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Senior Analysts assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected to deliver timely… more
- TEKsystems (New York, NY)
- Description The Service Desk Analyst is responsible for providing telephone and in-person support for Firm applications, PCs, laptops, tablets, smartphones ... and resolve problems * Educate users and team members on software and support issues * Communicate clear, concise, step-by-step procedures to users * Escalate… more
- New York eHealth Collaborative (New York, NY)
- …O/S, MS Office, and Jira. + 2+ years' experience working in a Service Desk / Help Desk environment with demonstrated working knowledge of basic hardware ... Operations Center Analyst Job Details Job Location NYC Office -...Founded in 2006 by healthcare leaders, NYeC works to help New York State achieve the Triple Aim of… more
- Citigroup (New York, NY)
- **NAM Quantitative Analysis, Summer Analyst Program - New York (North America - 2026)** **You're the brains behind our work.** Are you ready to bring your knowledge ... the classroom to the trading floor? Citi wants to help you get there! Whether it's honing your skills...facing our trading businesses and our clients. Our Markets Analyst Program is unlike any other on Wall Street.… more
- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... NY HELP Yes Agency State Comptroller, Office of the...Agency State Comptroller, Office of the Title Business System Analyst 2, SG-23(NYHELPS)Item# 01992 Occupational Category Other Professional Careers… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... The Program Management Office (PMO) within BEDC provides technical support to the project delivery teams. This includes the...judgement, the selected candidate will serve as a Business Analyst for the Bureau of Water & Sewer Operations… more
- Amazon (New York, NY)
- …understand their needs and blockers Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and ... including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... Technology and Innovation Division seeks to hire a Quality Assurance Analyst . The selected candidate will develop and execute exploratory and/or automated… more