- Capital Region BOCES (Albany, NY)
- …Northeastern Regional Information Center - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees ... as outlined in Rule XIV.1.b and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to Help Desk … more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY. May change to a hybrid schedule after 90 days. ... high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL Technologies is a...Bachelor's degree in Computer Science + Experience with Service Desk ITSM software + At least 2-4 years of… more
- Chenega Corporation (West Point, NY)
- **Req ID:** 38335 **Summary** **Senior Help Desk Technician ** **West Point, NY** Are you ready to enhance your skills and build your career in a rapidly ... leveraging cutting-edge technology and take your career to the next level! The **Senior Help Desk Technician ** will respond to incoming help and service… more
- City of New York (New York, NY)
- …fairness and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The ... Information Technology Support Technician /Specialist provides a single point of contact for end...Accept support calls and accurately log them in the Help Desk application. - Troubleshoot and resolve… more
- Mozaic (Waterloo, NY)
- …Our Growing Team! Mozaic (The Arc - New York) is searching for an Information Systems Help Desk Technician to join our growing team of professionals! Join ... our dynamic Information Systems team and play a vital role in keeping Mozaic connected and secure! In this position, you'll provide essential computer hardware and software support, along with first-level network assistance to our dedicated staff and… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- Loretto Management Corporation (Syracuse, NY)
- …for employees + Convenient locations with free parking + Employee Coaches - to help you achieve life goals + Diaper Assistance Program + Opportunity for career ... growth and movement within 19 sites! Connect With Us! (https://careers-loretto2.icims.com/jobs/50895/analyst%2c-client-support/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834448097) ID2025-50895 Location : Address750 E. Brighton Avenue Job Location - Site :… more
- TEKsystems (Wappingers Falls, NY)
- …a week + A growth mindset and eagerness to learn Nice-to-Haves + Internship or help desk experience + Familiarity with ServiceNow or other ticketing systems + ... to close on Dec 2, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- City of New York (New York, NY)
- …- Broad understanding of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy ... Information Systems, with zero to one year of full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's… more
- Capital Region BOCES (Albany, NY)
- …and maintenance of computer systems and networks. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where the vacancy, or ... anticipated vacancy, exists. Time served as a Help Desk Technician Trainee does not qualify towards promotional experience. The selected applicant will be… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician 's role is to ensure proper computer operation ... issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule... technician . + Record, track, and document the help desk request problem-solving process, including all… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday...the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician ** provides timely and accurate Information...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday...the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician ** provides timely and accurate Information...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- TEKsystems (Syracuse, NY)
- Role: Helpdesk Technician Description of work to be performed: Our customer in Syracuse NY, is looking to add 4, qualified IT Service Desk professionals to join ... and updates devices remotely. Top Skills' Details 1. Service Desk Support - ideally a candidate will have some...28, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Custom Computer Specialists (Bronx, NY)
- …in hardware and software support + Dell / Lenovo certifications + Industry recognized Help Desk Certification and/or help desk environment experience ... Deskside Support Technician - Level 1 Location Bronx, NY Company...our goal is to make technology easy and to help our clients use it as effectively as possible.… more
- TEKsystems (Syracuse, NY)
- Description As a support technician for this medical device Engineering team, you will be working with over 1200 locations providing remote support related to ... checks on imaging equipment according to manufacturer guidelines. ○ Coordinate technician dispatches, including scheduling, ordering parts, and follow-ups. ○ Triage… more
- TEKsystems (Syracuse, NY)
- Role: IT Support Technician Description of work to be performed: We are looking for 3, experienced Technical Support agents, available for a 3-month contract ... queue or tickets to enable operations for their field sites. As a support technician for this medical device Engineering team, you will be working with over 1200… more
- Arnot Health (Elmira, NY)
- …rehab team at Arnot Health as a Per Diem Outpatient Rehab Services Technician ! This is a great opportunity for individuals looking to gain healthcare experience, ... About the Role As a Per Diem Rehab Services Technician , you'll assist licensed therapists in delivering exceptional care...care and support to our outpatient rehab patients. You'll help set up treatment areas, provide hands-on support during… more
- TEKsystems (Falconer, NY)
- …support. + Documentation: Document technical procedures, support requests, and solutions in a help desk system. + Inventory management: Maintain an inventory of ... A desktop support technician provides technical assistance and resolves issues with...Remove viruses and spyware from user workstations. + Onboarding: Help onboard new employees by setting up their workstations… more
- TEKsystems (Brooklyn, NY)
- …oriented fashion. * Provide one-on-one instructions/training/guidance to end users and the help desk on use of hardware/software and standard procedures. * ... Desktop,Windows 10,Windows 11,Imaging,Technical support,Deployment,Printers Additional Skills & Qualifications This technician will be responsible for supporting users in a… more