- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS ... and CompTIA A+ & Network Certification required.* Minimum 4+ years' customer service experience, including phone support in a fast-paced environment. Strong verbal… more
- CACI International (Rome, NY)
- Helpdesk Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... Responsible for collection of incident information through customer conversation, and self- service support tools. + Tracks incidents and requests from identification… more
- New York Botanical Garden (Bronx, NY)
- The IT Support Specialist , reporting directly to the Director of IT Operations, plays a pivotal role in delivering exceptional technical support to all New York ... and maintaining high levels of user satisfaction. The Desktop Support Specialist collaborates closely with colleagues in the Information Technology department to… more
- New York State Civil Service (Albany, NY)
- …NYSED State employees must have one year of permanent competitive or 55-b/55-c service as an Information Technology Specialist 1 or Information Technology ... Albany Street Address Office of Performance Improvement and Management Services Office of Information Technology Services City...must have one year of permanent competitive or 55b/c service as an Information Technology Specialist 2.… more
- Mercy University (Dobbs Ferry, NY)
- Tech Support Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4476577) Apply Tech Support Specialist Salary $24.35 - $39.02 Hourly ... computers, tablets, audiovisual equipment, and instructional spaces; respond to helpdesk tickets. + Perform advanced troubleshooting and repair of systems/devices;… more
- City of New York (New York, NY)
- …with Jira or similar service desk tools (ie, Service Now, Remedy Service Desk, Zendesk etc.) for managing helpdesk tickets. - Working knowledge of MS ... Your Impact: Under the supervision of the Release and Service Management Executive Director, within the unit of Enterprise...the unit of Enterprise Architecture, as the Product Support Specialist for the Division of HPD Tech, you will… more
- Mercy University (Dobbs Ferry, NY)
- E-Learning Training Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4219098) Apply E-Learning Training Specialist Salary $46,400.00 ... troubleshooting concerns to the appropriate team member or IT helpdesk . + Identifies and reports gaps in policies and...grants which enable us to better develop and deliver services to our students. Mercy University is proud to… more
- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP ... quality technological solutions to our business needs. Providing these services allows us to ensure that DEP continues its...ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The… more