- Reliant Community Credit Union (Sodus, NY)
- Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems Apply Job Type Full-time Description ... and process improvement and performance monitoring and reporting. As an IT Helpdesk Supervisor at Reliant, you will: + Supervises help desk support staff's daily… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...- Follow the client support guidelines as outlined by supervisor . - Maintain and support documentation of processes and… more
- Genesee Community College (Batavia, NY)
- …registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS ... HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated...may vary and will be assigned accordingly by the supervisor . + Answer inbound calls + Create support tickets… more
- Regional Transit Service (Rochester, NY)
- …internal and external customers by resolving hardware, software, and system issues via helpdesk , email, phone, and in person. They manage helpdesk operations, ... and customer service, responding to requests via the online helpdesk system, email, telephone, and in person. + Follow...with standards and project / operational requirements. Work with supervisor to plan and maintain a long-term replacement cycle… more
- City of New York (New York, NY)
- …enhancement of existing ones. - Collaborate with the systems & computer supervisor in identifying and troubleshooting hardware and software malfunction. - Meet with ... Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of...FISA-OPA Citywide Systems Integrity (CWSI) Unit by opening a Helpdesk Remedy ticket immediately to disable system access. -… more
- Citizenship and Immigration Services (Albany, NY)
- …governing the execution of immigration programs. Responsibilities Serve as the FDNS Supervisor for FDNS personnel at a Regional, District, or Field Office. Direct ... specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- Stony Brook University (Stony Brook, NY)
- …This position will supervise the WolfMart Support Manager and Vendor File Supervisor as well as third-party contracted service providers and support the Director ... (KPI's). + **Staff Management & Development:** + Provide oversight to the WolfMart Helpdesk and Vendor File Teams working closely with team leads with 2 direct… more
- The Research Foundation for SUNY (Albany, NY)
- …assigned operational unit + Clearly communicate status of work being performed to supervisor + Seek mentorship of existing business analysts on all aspects of the ... for third-party software + Establish and maintain support processes documentation for helpdesk services. Core Values + Awareness of the Research Foundation Strategic… more