- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under ... Helpdesk tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and peripherals. Support… more
- Paul Smith's College (Paul Smiths, NY)
- Position: Helpdesk Technician I Status: Full-time, non-exempt, staff Department: Information Technology Reports to: Director of Information Technology Salary: ... $19.50 To $22.50 Per Hour Position Description: The Helpdesk Technician I is part of a...Helpdesk , dealing with incidents, processing requests, and providing support via phone, conference call, chat, email, or in… more
- Hidden Level (Syracuse, NY)
- …to enhance security across various environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line of defense in ... timely and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across macOS, Windows 10, and… more
- Genesee Community College (Batavia, NY)
- … HelpDesk Technician will provide tier 1 triage and technical support for the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical ... by the supervisor. + Answer inbound calls + Create support tickets + Triage and re-assign new unassigned tickets...to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm.… more
- Meta (New York, NY)
- **Summary:** The Enterprise Solutions team is seeking an Enterprise Support Technician to assist in the support of our services at one of the most critical ... focus on customer service, satisfaction, and timeliness. **Required Skills:** Enterprise Support Technician Responsibilities: 1. Troubleshoot or escalate issues… more
- Omnicell (Albany, NY)
- …team that values promoting its members. Begin as an Automation Pharmacy Technician and advance into roles such as professional services, consulting, marketing, ... and your family live well. **Day in the Life:** As an Automation Pharmacy Technician , you'll be onsite at a customer location, bringing your expertise in Omnicell's… more
- Omnicell (Albany, NY)
- …team that values promoting its members. Begin as an automation pharmacy technician and advance into roles such as professional services, consulting, marketing, ... well. **Day in the Life** As an Automation Pharmacy Technician 4, you'll play a critical role in supporting...equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with… more
- MUFG (New York, NY)
- …more details. **Job Summary:** Provide dedicated Senior Leadership, Executive and Board member support . Job scope includes work on helpdesk tickets, PC builds ... installs, printer maintenance, Intune and iOS configurations and remote user support . **Responsibilities:** Support General Level II: + Provide technical… more
- City of New York (New York, NY)
- …safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The ... position include, but are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone, email, and in-person… more
- Colossal Contracting, LLC (Albany, NY)
- …Requirements + Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve challenging technology ... Cleared Computer Technician Albany, NY (http://maps.google.com/maps?q=US+Hwy+Reservation+Atomic+Proj+Ballston+Spa+NY+USA+12020) * Engineering Description Colossal… more
- HCR Home Care (Rochester, NY)
- Salary Range: $18.00 - $25.00 Hourly Role and Responsibilities As a Help Desk Technician I, you will be the first line of support for our users. You will handle ... tablets, and laptops. This role includes remote troubleshooting using remote support tools for both Windows computers and Android smartphones/tablets, ensuring users… more
- The Research Foundation for SUNY (Albany, NY)
- …IV Desktop Technician serves as the highest level of end-user support , providing expert technical assistance and ensuring optimal service delivery for the RF ... DUTIES AND RESPONSIBILITIES: Key Responsibilities: + Provide advanced technical support for desktops, laptops, mobile devices, printers, AV, and peripheral… more
- Insight Global (Ithaca, NY)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in upstate ... . Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email.… more
- Cummins Inc. (Lakewood, NY)
- **DESCRIPTION** We are looking for a talented **Facilities Technician - HVAC/Mechanical - Level III** to join our team specializing in Facilities for our Cummins ... will help prevent accidents and ensure a safe working environment. + ** Support Team Development** : Assisting more experienced employees will not only help… more
- Actalent (New York, NY)
- …firm of planners, engineers and environmental scientist is seeking a Civil 3D CAD Technician who will support projects in and around New York City. Join ... meaning projects with a diverse team! Job Responsibilities: + Support employees with technical helpdesk needs + Assist employees with design software + Provide… more
- City of New York (New York, NY)
- …operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment ... (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through collaboration, strong… more
- City of New York (New York, NY)
- …Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and peripherals. ... Support and set up audio/visual equipment, computers, and Laptops...by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff participating in the Hybrid Work… more
- Mohawk Valley Health System (Utica, NY)
- IT Help Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions as needed ... experience. + Minimum of 2 years' experience in a Desktop Support or Helpdesk environment + Knowledge of computer technology and equipment, printers, hand… more
- YAI (Westchester County, NY)
- …access, if needed. + Provides coverage for IT Helpdesk , performing duties of IT Helpdesk Technician on an as needed basis and as part of rotating weekend ... receive, troubleshoot and resolve Level I and II IT issues escalated for field support assistance/handling. + Responds to service issues and requests in a timely and… more
- City of New York (New York, NY)
- …problems and research solutions independently. This may include extensive interaction with support staff from NYCERS' vendor. - The technician will be ... Salesforce, ServiceNow, and others is a plus. - The technician will be required to work with minimal supervision...will be responsible for handling escalations from the BSC support team (level 1 helpdesk ) and other… more