- Mohawk Valley Health System (Utica, NY)
- IT Help Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations ... Communicates clearly and concisely. + Shares knowledge and skills with other IT support staff to promote a collective knowledge base. Seek out learning… more
- Robert Half Technology (Syracuse, NY)
- …Requirements * Minimum of 2 years of experience in IT support or help desk roles. * Associate degree in Information Technology, Computer Information ... Description We are looking for a skilled Help Desk Analyst II to join...you will play a pivotal role in providing technical support and ensuring smooth IT operations across… more
- House of Blues (New York, NY)
- …industry. Key Responsibilities: + Manage day-to-day IT operations, infrastructure, and help desk support + Administer cloud platforms (Google Workspace, ... experienced IT Manager to oversee our technology operations and lead IT support across our offices and remote environments. You'll play a critical role in… more
- Brennan Center for Justice (New York, NY)
- …opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an exciting ... in-person at our New York office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document all calls and… more
- CVS Health (Albany, NY)
- …deliver the best products and services to our customers. **Required Qualifications** + 3 years IT Help Desk Support and/or Health Insurance supporting ... Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard &… more
- City of New York (New York, NY)
- …Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this ... - Act as resource to technicians and first line support telephone operators. - Represent IT and...and application related issues. - Perform in a high-volume IT Help Desk call center,… more
- Binghamton University (Binghamton, NY)
- …to join our Client Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton ... looking for a Help Desk Support Analyst...in-person; all in a higher education campus environment. The Help Desk Support Analyst will record… more
- City of New York (New York, NY)
- …and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... - Create and manage assigned tickets using the KACE help desk system or similar system. -...Active Directory account access for new employees and provide support . - Manage the RCDA IT asset… more
- HCR Home Care (Rochester, NY)
- …issues independently + Strong organizational skills and attention to detail + Prior help desk or technical support experience preferred Physical Demands ... $18.00 - $25.00 Hourly Role and Responsibilities As a Help Desk Technician I, you will be...Technician I, you will be the first line of support for our users. You will handle incoming … more
- City of New York (New York, NY)
- …Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as the "front-line"...information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data… more
- TEKsystems (New York, NY)
- …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk ... individual will serve as the front-line IT support for the Health System's 11 hospitals. On a...and automated triggered request queues. Aside from this, the Help Desk Support Analyst will… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the Defense...The ideal candidate will bring a history of successful IT support , particularly within a defense or ... team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
- Robert Half Technology (New York, NY)
- …sharing and future problem-solving. Requirements * Minimum of 5 years of experience in a help desk or technical support role. * Proficiency in hardware ... Description We are looking for a skilled Help Desk Analyst II to join...York. In this role, you will provide advanced technical support and troubleshooting for hardware, software, and IT… more
- City of New York (New York, NY)
- …full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT , Computer Science, or a field ... Desk Analyst will serve as the front-line IT support for OMB and be an...equipment, software, and licenses. - Monitor and respond to IT help desk tickets in… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... and progress on unresolved service requests. - Provide comprehensive IT technical support services, responding to incidents...researching the answers to questions in a customer service, help desk or public information capacity may… more
- TEKsystems (Harrison, NY)
- …a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. The current service desk ... and escalating calls as they come into the service desk . The volume of tickets between August and Octobers... Analyst Description of work to be performed: Providing IT Support for users via phone, email,… more
- Brennan Center for Justice (New York, NY)
- …the ability to work independently as well as collaboratively within a team. + Prior help desk , IT support , or cybersecurity experience (internships, ... The Brennan Center is seeking a Cybersecurity Intern to support our IT Manager in contributing to...Security team with day-to-day cybersecurity operations and monitoring. + Support help desk functions, including… more
- ManpowerGroup (New York, NY)
- …systems. **What's Needed?** + Previous experience in a desktop support or IT help desk role is a plus. + Strong problem-solving and analytical skills. ... organization in the technology sector, is seeking a Desktop Support Technician to join their team. As a Desktop...Support Technician, you will be part of the IT department supporting faculty, administrators, and students. The ideal… more
- CUNY (Staten Island, NY)
- …and during class sessions. ** Help Desk Ticket Management** Monitor and respond to IT support tickets through the Help Desk system. Track issues ... IT Support Assistant - HelpDesk (Provisional)...at a College or Unit. They work in technical support , applications development, operations, help desk… more
- Odeko (New York, NY)
- …Slack, Project Management). How you'll make an impact: + Act as the frontline help desk support personnel for Odeko's business units and employees. ... you: + At least 5 years of experience in IT Support role + Strong skills in...resolving IT related issues + Proficiency with IT Helpdesk services like JIRA Service Desk … more