- Hidden Level (Syracuse, NY)
- …data to enhance security across various environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line of ... Ubuntu environments. This individual will work closely with the IT Security Manager and a broader technical team to...and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across… more
- YAI (Suffolk County, NY)
- …access, if needed. + Provides coverage for IT Helpdesk , performing duties of IT Helpdesk Technician on an as needed basis and as part of rotating ... to ensure availability and functionality of systems. + Participates in IT projects, providing information, documentation and technical assessments and executes… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...unit or specialist. - Respond promptly and notify appropriate IT teams of system, application, or any other urgent… more
- Paul Smith's College (Paul Smiths, NY)
- Position: Helpdesk Technician I Status: Full-time, non-exempt, staff Department: Information Technology Reports to: Director of Information Technology Salary: ... $19.50 To $22.50 Per Hour Position Description: The Helpdesk Technician I is part of a...and peripheral equipment problems. Under the guidance of other IT staff: + May modify specific applications for department-specific… more
- HCR Home Care (Rochester, NY)
- Salary Range: $18.00 - $25.00 Hourly Role and Responsibilities As a Help Desk Technician I, you will be the first line of support for our users. You will handle ... calls, and in-person walk-up requests, ensuring timely and professional resolution of IT issues. You will also assist with configuring and re-imaging mobile devices… more
- City of New York (New York, NY)
- …ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of the position include, but are not ... new employees and provide support. - Manage the RCDA IT asset management process and inventory. - Develop and...networking concepts and network infrastructure. - Knowledge of KACE Helpdesk and WASP MobileAsset Management or similar help desk… more
- Meta (New York, NY)
- **Summary:** The Enterprise Solutions team is seeking an Enterprise Support Technician to assist in the support of our services at one of the most critical ... customer service, satisfaction, and timeliness. **Required Skills:** Enterprise Support Technician Responsibilities: 1. Troubleshoot or escalate issues as appropriate,… more
- City of New York (New York, NY)
- …Information Technology (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through ... resolution. The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP… more
- City of New York (New York, NY)
- …They will be responsible for handling escalations from the BSC support team (level 1 helpdesk ) and other IT Division staff. - The person will be required to ... *Applicants must be permanent in the title of Certified IT Administrator (LAN/WAN) or have a permanent comparable civil...Salesforce, ServiceNow, and others is a plus. - The technician will be required to work with minimal supervision… more
- City of New York (New York, NY)
- …and non-technical staff when providing support. Our daily operations include: - Helpdesk IT support received through our ticketing system: incoming calls, ... BIT West of Hudson Upstate Operations team is seeking an IT technical support technician whose working knowledge of computer hardware, software, and networking… more
- New York State Civil Service (Albany, NY)
- …of OMIG paper files between OMIG offices and NYS Records Center.* Operations Helpdesk - Perform technician functions within the Operations Help Desk Plus ... for transfer to this title, visit the Career Mobility GOT- IT website: Career Mobility Office " GOT- IT ...Mobility GOT- IT website: Career Mobility Office " GOT- IT (ny.gov)Appointments via transfer must not result in a… more