- TEKsystems (Rochester, NY)
- …you passionate about solving problems and helping people? TEKsystems' client is currently hiring an IT Service Desk Technician on a contract basis. We are ... seeking a detail-oriented and customer-focused IT Service Desk Technician to provide first-line technical support to end users. In this role, you will… more
- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant (Tier 1, Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine ... a Help Desk Associate, is a part-time, Tier 1 support role at the Baruch Service Desk . Reporting directly to the Service Desk Manager, this position… more
- Robert Half Technology (New York, NY)
- …to successful implementation. Responsibilities: * Supervise the daily operations of the IT Service Desk , ensuring efficient workload distribution and ... maintenance of user devices, software, and classroom audio/video systems. * Manage IT service requests and calls through a ticketing system, ensuring all tasks… more
- OEC Group (Queens, NY)
- …ensure the delivery of high-quality services. + Create and maintain knowledge base for internal IT (team and service desk ) and end-user usage. + Manage the ... aspects: + Lead ERP System Management. + Team Leadership. + Lead IT ERP Service Operations. + Drive Continuous Improvement. About the Position: + Lead ERP… more
- Cushman & Wakefield (New York, NY)
- …room checks of all conference rooms, ensuring everything is functional and ready for use. Log IT Service Desk tickets as appropriate. + Work closely with the ... Resource Group events. + Collaborate with Facilitates on hotel desk and office reservations for guests. + Manage the...+ Proven record of excellent internal and external customer service + Excellent attendance and punctuality required + Ability… more
- New York State Civil Service (Albany, NY)
- … management;* Coordinates with project management teams and departments, such as development and IT service desk teams, to ensure alignment with transition ... team. The incumbents for this position will be responsible for transitioning IT initiatives from Project Management to Operations. This role requires strong project… more
- Amalgamated Bank (New York, NY)
- …databases, networks) and ensures system stability, scalability, and performance. + Supports internal IT systems, service desk and hardware needs for ... data centers, network security and system maintenance. + Manages integrations to IT systems including the banking core application + Operational Efficiency: Ensuring… more
- Odeko (New York, NY)
- … IT related issues + Proficiency with IT Helpdesk services like JIRA Service Desk + Proficiency in supporting Mac OS X & Windows PC + Proficiency ... make an impact: + Act as the frontline help desk support personnel for Odeko's business units and employees....activities + Triage and troubleshoot cloud and on premise IT infrastructure and service issues to ensure… more
- City of New York (New York, NY)
- …process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...by evaluating, testing, and integrating new technologies and recommend IT service process improvements. The duties of… more
- TEKsystems (New York, NY)
- …an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and...Qualifications Looking for someone that is highly passionate about IT in Healthcare. Being Bi-Lingual is a huge plus.… more
- CAI (Albany, NY)
- …R5370 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst**...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- City of New York (New York, NY)
- Job Description Under supervision, with some latitude for independent action, Service Desk Agents provide technical support on hardware, software, network, and ... Keep customers apprised of status and progress on unresolved service requests. - Provide comprehensive IT technical...for researching the answers to questions in a customer service , help desk or public information capacity;… more
- Albany Medical Center (Albany, NY)
- …. Level II The Help Desk Tech - Level II will have little to moderate Help Desk / Service Desk experience but has a desire to pursue a career in some field ... Department/Unit: AMHS - IT Infrastructure Work Shift: Day (United States of...Desk Tech is responsible for an exemplary customer service experience for all Albany Med employees during their… more
- ConnectLife (Williamsville, NY)
- …in WNY through educating the community, inspiring donation, and connecting lives. IT Network Support Specialist Status : Full-Time Schedule: Monday - Friday Standard ... in solving problems with a continuous focus on customer service . + Experience working in a collaborative team environment...on day 1 + 401(k) after one year of service with 3% employer contribution + Employee Referral Bonuses… more
- Binghamton University (Binghamton, NY)
- … Desk Support Analyst to join our Client Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the ... all in a higher education campus environment. The Help Desk Support Analyst will record all actions taken to...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- CompuCom (Albany, NY)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... They are the first point of contact for all service requests needing support for technical/ IT issues involving desktop, laptop or network services from local… more
- Kelly Services (Batavia, NY)
- We're seeking a **Front Desk Office Assistant** to work at a premier client in Batavia, NY. Sound good? Take a closer look below. You owe it to yourself to consider ... 3:30pm Monday-Friday **Why you should apply to be Front Desk Office Assistant:** * Competitive pay rate that reflects...you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to… more
- City of New York (New York, NY)
- …Other duties and responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+ Certification and basic ... all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of... Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of the… more
- Amazon (New York, NY)
- …focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, ... seeking a Solutions Architect for the North America Supply Desk team. In this role, you will partner buyers,...in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet… more
- Buffalo Public Schools (Buffalo, NY)
- …a confirmation email. QUALIFICATIONS: Candidates must have current experience managing a IT /Help Desk center. While not required, candidates can apply for ... Reporting, SAVE, and DASA workshops. EXPERIENCE: Candidates must have experience working in the IT /Help Desk field that can be verified by an employer. While not… more