- TEKsystems (Syracuse, NY)
- …of work to be performed: Our customer in Syracuse NY, is looking to add 4, qualified IT Service Desk professionals to join their team of 13 as they are ... areas. * Troubleshoots and updates devices remotely. Top Skills' Details 1. Service Desk Support - ideally a candidate will have some enterprise level experience… more
- City of New York (New York, NY)
- …technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an agile ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...of customer service to OMB staff. The analyst will contribute to improving IT operations… more
- CAI (Albany, NY)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to...the regional properties, as directed by the Director, Regional IT Services. Operations Support + Manage printer maintenance and… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...bottom line. **Job Number:** 2504280 **Official Job Title:** : Programmer- Analyst **Job Field** : Information Technology **Primary Location** :… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...bottom line. **Job Number:** 2504164 **Official Job Title:** : Programmer- Analyst **Job Field** : Information Technology **Primary Location** :… more
- The Arc Mid-Hudson (Kingston, NY)
- IT Support Analyst Overview Requisition Number: 7853 Date Posted: 10/30/2025 Location: Albany Avenue Offices Address: 471 Albany Avenue City: Kingston Category: ... counties, has a full-time opportunity on our Information Technology team for an IT Support Analyst . This position will provide overall technical support for… more
- Loretto Management Corporation (Syracuse, NY)
- Overview The Client Support Analyst provides essential technical support for end-users across the organization, ensuring optimal satisfaction with their computing ... directly to the Client Support Manager, the Client Support Analyst works closely with the Desktop Administrator and other... works closely with the Desktop Administrator and other IT staff to resolve complex problems and maintain efficient… more
- Guthrie (Binghamton, NY)
- …etc.) + Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. + Demonstrate commitment to customer service by providing responsive ... This position is 100% on-site in Binghamton, NY Summary: The Analyst , Desktop Support is responsible for the maintenance, installation, repairs and overall support… more
- Pearson (Albany, NY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... Technical Support Analyst I WFH Flexible * New York, NY...of staff, promotes digital inclusion, and contributes to an IT environment that is equitable, secure, and aligned with… more
- MTA (Jamaica, NY)
- …as Level 3 , with the following additional responsibilities: + Provide Level 1 coverage at the IT Service Desk as needed. This includes basic help desk ... Technical Support Analyst Levels 1-5 (TCU) Job ID: 13816 Business...with and understanding of ServiceNow or similar ITIL-based ITSM ( IT Service Management) systems preferred + Ability… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR 2, equated to SG-16, Business Systems ... NY Zip Code 12236 Duties Description Under the direction of the Business Systems Analyst 2, SG-23, the Business Systems Analyst 1, SG-18, is responsible for,… more
- BAE Systems (Buffalo, NY)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... New York serving in a permanent (not provisional) civil service title of either Associate Staff Analyst ...with the Bureau of Asset Management on their various IT initiatives and documenting existing business processes, implementing management… more
- City of New York (New York, NY)
- …individual to serve as an Analyst in the Vendor Payment Unit. The Analyst will perform desk audits, provide fiscal technical assistance and conduct complex ... a problem-solver who is dedicated to providing excellent customer service to a range of community-based discretionary service...will include but are not limited to: - Conduct desk audits on invoices, review and process payments, and… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- **Senior Business Analyst ** **Category:** Business Analysis (functional and technical) **Main location:** United States, New York, New York **Position ID:** ... Description:** Join a High-Impact Team as a Senior Business Analyst We're seeking a Senior Business Analyst ...business process and system issues. You'll tackle challenging Help Desk tickets, identify root causes, and drive resolution through… more
- Marex (New York, NY)
- …this role requires a close partnership with the rest of the infrastructure team, the service desk , and the wider IT group. Marex has unique access ... services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and...provide critical services including our global service desk , network and system infrastructure, IT operations,… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Education Department, State Title Data Analyst 3, (4 Positions), PIMS-1013/64323, PIMS-1014/64319, PIMS-1015/64320, PIMS-1016/64321 Occupational ... (IRS) is seeking candidates for the position of Data Analyst 3. Reporting to the Assistant Data Directors within...analytic solutions, including other units in IRS and Department IT for developing, testing, and implementing changes of new… more
- City of New York (New York, NY)
- …AND THOSE THAT ARE REACHABLE ON THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Center for Population ... the agency to make progress toward linking public health, healthcare, and social service for timely and effective public action. We are working towards making these… more