- City of New York (New York, NY)
- …technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an agile ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...of customer service to OMB staff. The analyst will contribute to improving IT operations… more
- Binghamton University (Binghamton, NY)
- … to join our Client Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton University ... all in a higher education campus environment. The Help Desk Support Analyst will record all actions...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst II to join our team in New York, New York. In this role, you will provide advanced technical support ... position suited for professionals with a strong background in IT service management and user support. Responsibilities:...Minimum of 5 years of experience in a help desk or technical support role. * Proficiency in hardware… more
- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...the hiring manager, the Help Desk Support Analyst will manage level 1 service requests… more
- Robert Half Technology (New York, NY)
- …to successful implementation. Responsibilities: * Supervise the daily operations of the IT Service Desk , ensuring efficient workload distribution and ... Description We are looking for an experienced Senior IT Analyst to join our team...user devices, software, and classroom audio/video systems. * Manage IT service requests and calls through a… more
- MTA (New York, NY)
- Technical Support Analyst Levels 4-5 Job ID: 12180 Business Unit:...and technologies. + Provide Level 1 coverage at the IT Service Desk as needed. ... Posted: Jul 1, 2025 Description JOB TITLE: Technical Support Analyst - Levels 4 -5 SALARY RANGE: Level 4...and technologies. + Provide Level 1 coverage at the IT Service Desk as needed.… more
- New York State Civil Service (Albany, NY)
- …Systems Analyst TR 1, SG-14(NYHELPS) Item# 00286 Occupational Category IT Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, ... NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR 2, SG-16, Business… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR 2, SG-16, Business Systems Analyst ... charts, and process models.o Communicate business process and system requirements to IT staff, program staff, and other stakeholders.o Develop test data, scenarios,… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR 2, equated to SG-16, Business Systems ... NY Zip Code 12236 Duties Description Under the direction of the Business Systems Analyst 2, SG-23, the Business Systems Analyst 1, SG-18, is responsible for,… more
- New York State Civil Service (Albany, NY)
- …New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1. If the number of interested ... HELP Yes Agency State Comptroller, Office of the Title Business System Analyst 2 (NYHELPS) Item# 01799 Occupational Category Other Professional Careers Salary Grade… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency General Services, Office of Title Business Systems Analyst 1 (HELPS) - VID 190934 Occupational Category Other Professional Careers Salary Grade NS ... Duties Description Under the direction of the Business System Analyst 2, the Business Systems Analyst 1...position will work closely with OGS agency staff on IT related projects to elicit, analyze, communicate and validate… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Taxation & Finance, State Title Business Systems Analyst 1 (NY HELPS) Occupational Category Other Professional Careers Salary Grade 18 Bargaining ... CED areas, which include identifying equipment maintenance issues, submitting help desk and/or tax access request tickets;* Perform tasks accurately within… more
- New York State Civil Service (Albany, NY)
- …New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1. If the number of interested ... Yes Agency State Comptroller, Office of the Title Business Systems Analyst 2, SG-23(NYHELPS)Item# 00283 Occupational Category Other Professional Careers Salary Grade… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... New York serving in a permanent (not provisional) civil service title of Associate Staff Analyst . Please...with the Bureau of Asset Management on their various IT initiatives and documenting existing business processes, implementing management… more
- City of New York (New York, NY)
- …individual to serve as an Analyst in the Vendor Payment Unit. The Analyst will perform desk audits, provide fiscal technical assistance and conduct complex ... a problem-solver who is dedicated to providing excellent customer service to a range of community-based discretionary service...will include but are not limited to: - Conduct desk audits on invoices, review and process payments, and… more
- OEC Group (Queens, NY)
- …emergency change + Maintain and improve on knowledge artefacts (user training, service desk training, business requirement and system documentation, policy and ... professional growth and so much more! As a System Analyst , you will be a key contributor to our...experience (RPA UI Path preferred, process mining, etc.) + IT Service Management (ITIL preferred, Agile) +… more
- City of New York (New York, NY)
- …support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured ... judgement, the selected candidate will serve as a Business Analyst for the Bureau of Water & Sewer Operations...the data prior to publication of reports - Develop IT -based solutions consisting of contextual, conceptual, and logical architectures… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end… more
- Catholic Health Services (Melville, NY)
- …effective system design and implementation. Use Agile methodology, time tracking, and service desk tools to document and manage tasks. Provide high-quality, ... Job Details Epic Clinical Analyst - Transfer Center Department: Digital & Technology...responsive customer service to clinical end users. Engage with vendors and… more
- Mizuho Corporate Bank (New York, NY)
- …aptitude, and conflict resolution skills. + Bachelor's degree with 5-7 years of service desk support experience (ideally including 5+ years of demonstrated ... Analyst ! In this role you will provide department-specific IT support for business users in North America. You...team follows day-to-day functions, priorities, and procedures. + Provide service incident and problem management support for IT… more