- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+...712972 - Click on the job business title: Help Desk Technician - Click on "Apply Now"… more
- Mozaic (Waterloo, NY)
- …Community Join Our Growing Team! Mozaic is searching for an Information Systems Help Desk Technician to join our growing team of professionals! Technician ... Waterloo, NY, USA | IT | Hourly | 20.00-23.00 per hour |...Information Systems topics to maintain expertise in the field. Technician Qualifications: A high school diploma with at least… more
- City of New York (New York, NY)
- …process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...by evaluating, testing, and integrating new technologies and recommend IT service process improvements. The duties of… more
- CompuCom (Albany, NY)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... They are the first point of contact for all service requests needing support for technical/ IT issues involving desktop, laptop or network services from local… more
- Mohawk Valley Health System (Utica, NY)
- Help Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions as needed ... and concisely. + Shares knowledge and skills with other IT support staff to promote a collective knowledge base....clients at all levels. + Must possess good customer service skills and be able to provide education and… more
- City of New York (New York, NY)
- …equipment salvages, and inventory tracking. PREFERRED SKILLS: - Excellent Customer Service experience. - Excellent understanding of Help Desk environment ... The nation's leading local health department seeks a Desktop Compliance Technician to join its award-winning, innovative technology team in revolutionizing public… more
- Colliers Engineering & Design (Rochester, NY)
- …is seeking a tech-savvy problem solver who loves helping people! As an IT Technician , you'll troubleshoot computer, hardware, and software issues while keeping ... helpdesk inquiries. + Record, track, and document the help desk request problem solving process including actions taken through...experience in desktop support or related field. + Experience IT service management methodologies. + CompTIA A+,… more
- IQVIA (Westchester, NY)
- … IT field, IT Help desk , biomedical, electronics field service , engineering, or pharmacy technician roles preferred + Must be comfortable with basic ... 5-7 minutes to complete. **Job Description: ** Our Field Service Technicians experience a unique opportunity to employ their...and Preferences: ** + 3+ years' experience in field technician role with focus on both hardware and software… more
- TEKsystems (Rochester, NY)
- …change management, asset management and service automation. The Data Center Services Technician maintains a focus on high-end IT support for Data Center and ... technical inquiries and physical installation methods using expert skills and knowledge. DC Operations/ Service Desk : * Serves as the technical lead, coach and… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Datacenter/Network Technician Tier 1 Occupational Category Other Professional Careers Salary Grade NS ... Monitor datacenter operations and environmental controls to ensure uninterrupted service * Assist with the installation, configuration and administration of network… more
- Insight Global (New York, NY)
- …of experience with deskside support Hardware setup, conference room set up, monitor/ desk set up Previous Audio/Visual technician experience Proficient in ... client of Insight Global is seeking a Desktop Support Technician who can report to the office 5 days...office 5 days a week and will function as IT support for the office. Responsibilities will include internal… more
- BlackBox (New York, NY)
- …in a timely manner Additional Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of a ... calls in a timely manner, providing excellent customer service . . The Unified Communications (UC) Technician ...services, hardware, and software . Asset management of all IT equipment on site . Updates site-specific ERP, CRM,… more
- City of New York (New York, NY)
- …support, equipment salvages, and inventory tracking. Preferred Skills: Excellent Customer Service experience. Excellent understanding of Help Desk environment ... data center services for applications and hosting databases, a customer service -oriented and secure computing environment, and delivery of information technology… more
- University of Rochester (Rochester, NY)
- …Center Services Technician II provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose ... Full time Scheduled Weekly Hours: 40 Department: 100084 University IT / ECC Work Shift: UR - Day (United...+ Resolves routine technical problems for customers received via Service Desk intake mechanisms, such as phone… more
- City of New York (New York, NY)
- …identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. ... unit or specialist. - Respond promptly and notify appropriate IT teams of system, application, or any other urgent...ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support for… more
- TEKsystems (Rochester, NY)
- …Windows 10 + Troubleshooting + Deployment and imaging + Technical support and customer service + Hardware maintenance + Active Directory + Help desk operations ... Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections,… more
- Stony Brook University (East Setauket, NY)
- …or hospital environment + 1 years of experience with TDX (Team Dynamix) service desk software **Special Notes** **:** **Resume/CV should be included with ... Operational Support Assistant - IT /Technology Services **Position Summary** This position requires the...+ Organize incoming PO orders and route to appropriate location/ Technician in a timely manner + Process warranty and… more
- New York State Civil Service (New York, NY)
- …equivalent combination of education and related technical experience in a help desk or technical environment.POSITION TITLE: NETWORK/SYSTEM TECHNICIAN II JG: ... Agency Court Administration, Office of Title Network Systems Series Occupational Category IT Engineering, Sciences Salary Grade 21 Bargaining Unit None listed Salary… more
- University at Albany (Albany, NY)
- …support, and maintain all University desktops, mobile devices, and printers. + Work within service teams to resolve service desk incidents and service ... of New York (SUNY) system. The Specialist works on service and project teams in support of the University's...devices in the asset inventory. + Work with distributed IT units to promulgate and promote ITS' standardized enterprise… more