- Protective Industrial Products (Latham, NY)
- JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design ... direction, mentorship, and performance management. + Manage daily operations of the IT support desk , including ticket assignment, escalation, prioritization,… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Thursday...+ At least 2 years of experience in a Help Desk , Service Desk or technical support environment. ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician** at the Help...+ Three to five years experience in a Help Desk , Service Desk or technical support… more
- Cayuse Holdings (Albany, NY)
- …Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC...after one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional… more
- Insight Global (Melville, NY)
- Job Description * Leadership & Oversight: ○ Manage a team of 8+ service desk professionals, including a supervisor and team lead. ○ Oversee day-to-day operations ... across daytime, evening, and overnight shifts. ○ Provide escalation support and ensure consistent service quality across all teams....adoption of AI agents and automation within the service desk . * Service Management: ○ Oversee IT … more
- Guthrie (Cortland, NY)
- This position is 100% on-site in Cortland, NY Summary: The Supervisor , Desktop Support is responsible for supervising the desktop support analysts, making ... support , developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer… more
- Eastman Kodak Company (Rochester, NY)
- …computing laptops and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely automate end user computer processes 10% *Coordinate ... in a service desk environment. You will work closely with other IT and business functions and will communicate and coordinate across those functions. As a… more
- CUNY (Brooklyn, NY)
- …and policies, including maintaining the campus network infrastructure, security compliance, service desk support and data reporting. The Full Stack Web and ... perform a range of work in development/programming, communications, technical support , or similar functions depending on the needs of...complex programs or projects, and/or serve as a direct supervisor of a unit or group. IT … more
- CUNY (Brooklyn, NY)
- …including maintaining the campus network infrastructure, security compliance, service desk support and data reporting. The IT Project Leader plays a key ... perform a range of work in development/programming, communications, technical support , or similar functions depending on the needs of...complex programs or projects, and/or serve as a direct supervisor of a unit or group. IT … more
- Brennan Center for Justice (New York, NY)
- …The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an exciting opportunity ... in-person at our New York office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document all calls and… more
- The Strong (Rochester, NY)
- …may be made to enable individuals with disabilities to perform essential functions. IT Support and Service Delivery The Support Specialist responds ... in The Strong's technology team, delivering responsive and dependable support for both information technology ( IT ) and...the museum. Serving as the primary contact for the IT help desk , this position installs, configures,… more
- Marex (New York, NY)
- …role requires a close partnership with the rest of the infrastructure team, the service desk , and the wider IT group. Marex has unique access across markets with ... teams work enterprise-wide to provide critical services including our global service desk , network and system infrastructure, IT operations, security, enterprise… more
- Bassett Healthcare (Sherburne, NY)
- …+ Ensures that the daily maintenance on the BCA device is performed and reports to IT or Supervisor any issues. + Acts as a lead in ordering supplies through ... quality patient experience takes place by providing administrative and/or clinical support to ambulatory patient care teams through excellent customer service,… more
- Bassett Healthcare (Cooperstown, NY)
- …+ Ensures that the daily maintenance on the BCA device is performed and reports to IT or Supervisor any issues. + Acts as a lead in ordering supplies through ... that a high-quality patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention… more
- Bassett Healthcare (Hamilton, NY)
- …audits + Ensures that the daily maintenance on the BCA device is performed and reports to IT or Supervisor any issues.* (Level II or III) Acts as a lead in ... that a high quality patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention… more
- Brennan Center for Justice (New York, NY)
- …to work independently as well as collaboratively within a team. + Prior help desk , IT support , or cybersecurity experience (internships, coursework, or ... The Brennan Center is seeking a Cybersecurity Intern to support our IT Manager in contributing to...Security team with day-to-day cybersecurity operations and monitoring. + Support help desk functions, including troubleshooting technical… more
- Trustco Bank (Schenectady, NY)
- …tools, and best practices to support personal and team growth. + Provide general IT support across departments as directed by supervisors or senior IT ... include the following. Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors. + Act...basic troubleshooting of systems and networks. + Work with IT Administrators to support the completion of… more
- City of New York (New York, NY)
- …NYC Department of Investigation is seeking a motivated College Aide to serve as a Desk Support Engineer. This role will provide hands-on desktop support ... systems in compliance with agency standards and specifications. The Desk Support Engineer - College Aide will...management to ensure proper tracking and control of all IT assets. Ensure desktops are set up and maintained… more
- New York State Civil Service (Albany, NY)
- …platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to implementing ... performing technical activities related to application development, data center operations, help desk support , and application integration in accordance with the… more
- Vail Resorts (Hunter, NY)
- …Manager and Wellness Supervisor . The Wellness Team's overall mission is to support employee housing staff and residents in meeting current and future needs and ... housing environment. As part of the Wellness Strategy, the Wellness Coordinator provides support and empowers the residents in Employee Housing by serving as a… more
- New York State Civil Service (Albany, NY)
- …tax returns and associated forms and schedules during the course of a desk audit for accuracy of taxpayer data; compute any additional tax liability, interest ... be performed in a clear, tactful and professional manner. . Communicate with supervisor and follow through on instructions received; inform supervisor of… more