- Mizuho Corporate Bank (New York, NY)
- Join Mizuho as an ITSM Analyst ! In this role you will support governance and execution of ITSM processes including Incident, Problem, Change, and Release ... fixes. Key Skills & Experience + 8+ years of experience as an ITSM Analyst + Strong background in Change, Incident Management and Problem management + Strong… more
- UHS (Binghamton, NY)
- Position OverviewThe ITSM Analyst provides specialized support in the development and continuous improvement of all IT service management platforms and ... surrounding processes. The ITSM Analyst is responsible for working with both internal and external IT customers to design, build and implement IT service… more
- Insight Global (New York, NY)
- …spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ ... end users. This analyst will sit onsite in the NYC office 5...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
- Google (New York, NY)
- Staff Business Systems Analyst , Googler Technology _corporate_fare_ Google _place_ Sunnyvale, CA, USA; New York, NY, USA **Advanced** Experience owning outcomes and ... application to IT operations. + Ability to deliver global ITSM platform implementation on Service Now. **About the job**...critical IT services, within the core IT Service Management ( ITSM ) platforms and Fleet operations systems. You will be… more
- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /SME - ServiceNow IT Workflow solutions **Location:** **Chicago, IL; Houston, TX; ... in the ServiceNow IT Workflow solutions as well as the following specialties: * ITSM Tech Debt & Remediation Data Foundations * ITOM * CMBD/CSDM * Process… more
- CVS Health (Albany, NY)
- …**Position Summary** TPA & Payer Solutions is seeking an experienced **Sr. Analyst , Application Support** to support critical functions across four lines of ... and disaster recovery planning + Strong understanding of **IT service management ( ITSM )** principles and practices. + Proficiency with ** ITSM platforms** such… more
- Capgemini (New York, NY)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City ... area; Atlanta, GA** **Travel:** 25% **Job Description:** The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical… more
- CAI (Albany, NY)
- Junior Programmer/System Analyst Intern **Req number:** R6091 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global ... neurodiversity to the enterprise. **Job Summary** As Junior Programmer/System Analyst Intern you will be responsible for gathering, modifying...as part of the support process + Work with ITSM tools to update and manage open incidents +… more
- Capgemini (New York, NY)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** **Chicago, ... just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit...P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply… more
- Guthrie (Binghamton, NY)
- This position is 100% on-site in Binghamton, NY Summary: The Analyst , Desktop Support is responsible for the maintenance, installation, repairs and overall support ... to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This… more
- City of New York (New York, NY)
- …( ITSM ) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control operations, System Administrator ... for multiple systems. As part of the service management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets in order to support HPD Business users in their use of HPDTech managed applications and services. Your… more
- Capgemini (New York, NY)
- …infrequently to begin with **Job description:** Task details I ServiceNow Business Analyst (SME) - GRC/IRM/TPRM Job Description: A Governance, Risk, and Compliance ... used to populate ServiceNow modules * Good understanding of ITSM Tooling / ServiceNow / GRC IRM * Strong...just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit… more
- Stony Brook University (Stony Brook, NY)
- …the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The Programmer Analyst also provides direct support to our clinical nursing areas for issues with ... all details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information Technology collaboration. + Provide… more
- Stony Brook University (Stony Brook, NY)
- …policies, procedures, and processes. The incumbent is expected to use previous ITSM incidents to anticipate complications for their areas and prepare for cyclical ... we offer **Job Number:** 2503462 **Official Job Title:** : Lead Programmer/ Analyst **Job Field** : Information Technology **Primary Location** : US-NY-Stony Brook… more