- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- CompuCom (Albany, NY)
- …ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will ... be instrumental in designing scalable and efficient solutions that drive IT operations , automation, and service delivery across the enterprise. The Senior ServiceNow… more
- MetLife (New York, NY)
- …24/7 Servicing DevOps agile team. Must align with Agile methodology, understand the ITSM process, operations data, and real-time visibility requirements, and how ... for accelerating agile delivery by adopting a platform-oriented Infrastructure and Operations (I&O) operating model while driving automation with Infrastructure as… more
- SMX (Albany, NY)
- …capabilities in the areas of Enterprise IT + Knowledge and experience with Cyber Operations , ITSM and Managed Services + Knowledge and experience with Data ... Center, Cloud and Cloud Migration + Knowledge and experience with Data Transport and Systems Integration + Knowledge and experience with application Development and Modernization **Application Deadline:** July 28, 2025 \# CJPOST #LI-DD1 The SMX salary… more
- Grant Thornton (Melville, NY)
- …intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) + Consistent with the firm's ... that integrates multiple functional disciplines including accounting, finance, sales, operations , and human capital management and information technology to support… more
- Shake Shack (New York, NY)
- …in a senior/executive role. + Proven experience leading cloud infrastructure strategy and operations at scale. + Strong knowledge of ITSM frameworks (ITIL) and ... Good. We're seeking a strategic and hands-on VP of Infrastructure and Operations - Technology Services responsible for the vision and delivery of technology… more
- Oura (New York, NY)
- …at local co-working locations. We're looking for a Senior Manager, Digital Workplace Operations to lead the charge in creating an exceptional employee experience at ... and access reviews. + Oversee automation governance across Workato, ITSM workflows, and platform integrations. + Ownership of the...team if you have: + 6+ years in SaaS operations , platform, or IT product management roles. + 2+… more
- Verint Systems, Inc. (Albany, NY)
- …Function** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be a key driver of service reliability and continuous improvement. ... systemic issues across our cloud platforms. You'll work cross-functionally with Operations , Engineering, SRE, Support, and Product teams to ensure that recurring… more
- IBM (Denver, NY)
- …As a Senior ServiceNow Developer, you will work on the client's key operations and business solutions. You will analyze, design, and develop client's information ... documents and assist in testing, training and preparation of operations *This hybrid role will be required to work...experience * At least 5 years of experience with ITSM products * At least 5 years of experience… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient resolution ... accountable, and innovative every day. + Manage the daily operations of the IT Service Desk, including team member...quality assurance. + Configure and maintain IT Service Management ( ITSM ) system and processes for multiple functional areas. +… more
- Deloitte (New York, NY)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- City of New York (New York, NY)
- …Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager, the Service Management and Production Control Analyst will be responsible ... for managing Production Control operations , System Administrator for multiple systems. As part of...management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets… more
- Ryder System (Albany, NY)
- …This individual will collaborate with Enterprise Architecture, Security, and IT Operations to ensure infrastructure designs align with business goals, compliance ... Perform other duties as assigned to support enterprise IT strategy and operations . **Skills and Competencies** + **VMware Expertise** : Deep hands-on experience with… more
- Lincoln Financial (Albany, NY)
- …Tier 4 support for Application Registration (Oauth/OIDC)/Enterprise Application Registration (SAM) operations as needed. + Work closely with Security and Enterprise ... security and operational efficiency. + Collaborate with Managed Service Providers (MSPs) operations support and provide support to the team. + Create and maintain… more
- Deloitte (New York, NY)
- …defining and executing their Cyber Tech Risk programs-shaping strategy, optimizing operations , and leading the selection, deployment, and ongoing management of ... risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform. + Design and implement enterprise… more
- ManpowerGroup (Albany, NY)
- …will be primary support for several legacy systems critical to the day-to-day operations of the Office of Mental Health's (OMH) Human Resources and Finance ... on State/Federal mandates or requests from the OMH State Operations Finance Group. * Support billing of Medicare, Medicaid,...as needed. Diagnose and debug production issues reported via ITSM . * Prepare database scripts for the purpose of… more
- City of New York (New York, NY)
- …with the programs Executive Director and agency leadership to ensure individual operations are within budget. - Support the processes governed by the Project ... Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who consume… more
- City of New York (New York, NY)
- …support to the engineering teams during deployments and general operations , and working collaboratively with cross-functional teams following agile application ... performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ensure efficient incident, change, and problem management. -… more
- CUNY (New York, NY)
- …solution that integrates student administration, financial management, and human resources operations across CUNY's 25 colleges. Lastly, CIS provides strategic and ... Monitor).. + Knowledge of ITIL best practices and experience operating within ITSM frameworks. + Demonstrated ability to manage high-performing technical teams and… more
- EPAM Systems (New York, NY)
- …Servant Leader and employee advocate with a strong ServiceNow track record in ITSM /ITOM + Strategic thinker with a comprehensive vision of the ServiceNow platform ... enterprise stakeholders + Vast technical acumen spanning data center operations , service design, service delivery and continuous improvement, enterprise monitoring,… more