- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Albany, NY)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Rubrik (Albany, NY)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Michaels (Saratoga Springs, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Saratoga Springs, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Dodge Construction Network (Albany, NY)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- ADP (New York, NY)
- **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager ** Applications for this role will be accepted until ... you. Ready to make your mark?** The WorkForce Software (WFS) **Sr. Customer Engagement and Experience Manager ** will be able to craft compelling stories and… more
- Cardinal Health (Albany, NY)
- …enhance patient care through intelligent inventory management. **_Job Summary_** The **Senior Marketing Manager for Customer Experience & Growth** will be ... value. To thrive in this role, the Senior Marketing Manager must be a strategic thinker with a strong...brand-building marketing and B2B marketing, with a focus on customer experience , lifecycle marketing, or growth marketing,… more
- DoorDash (New York, NY)
- …user experience , AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design ... our product strategy and we deeply believe that the best customer experience is the key to our success (hear it directly… more
- Walgreens (Valhalla, NY)
- …Performs all duties of the Pharmacy Manager in their absence **.** ** Customer Experience ** + Ensures that store personnel provide hospitable service and ... information, and are courteous, friendly, and efficient. + Responds to customer inquiries and complaints, and maintains and improves overall image of pharmacy… more
- Coinbase (Albany, NY)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Centrotherm (Waterford, NY)
- …* Sales Job Type Full-time Description The Customer Service Manager leads the end-to-end customer experience from order ... Customer Service Manager Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188)...(or equivalent experience ). + 5+ years in Customer Service/ Customer Experience leadership (B2B… more
- Amazon (New York, NY)
- …Amazon is seeking an exceptional Finance Manager to join the CXO ( Customer Experience Organization) Finance team. The CXO Attended Pickup and Returns (APR) ... a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL - … more
- MTA (New York, NY)
- Manager , Customer Engagement Job ID: 13810 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: ... Nov 18, 2025 Description POSTING NO. 13810 JOB TITLE: Manager , Customer Engagement DEPT/DIV: Office of the...Experience with Salesforce or similar CRM products. + Experience with social media customer service software.… more
- Capital One (Albany, NY)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Newburgh, NY)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- PNC (New York, NY)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Capital One (Albany, NY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Hertz Corporation (White Plains, NY)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Aaron's Inc (Rochester, NY)
- ** Customer Accounts Manager ** The salary range for this role is $18.00 to $19.00 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- IBM (Armonk, NY)
- …role and responsibilities** HashiCorp, an IBM Company, seeks an experienced Customer Success Manager passionate about driving operational excellence through ... and driving positive customer outcomes. As a Customer Success Manager , you will foster collaboration...professional expertise** * Experience : +5 years of experience in Technical Account Management (TAM), Customer … more