- Broadview FCU (Albany, NY)
- …on either Tuesday, Wednesday, or Thursday. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ... over the phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- … to join our FGI Family and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI ... Call Center Representative Full Time -...day as a member of our Customer Service Team. Your role as a call ...Customer Service Team. Your role as a call center representative involves: + Routing phone… more
- Humana (Albany, NY)
- …focuses on the well-being of their customers? Come be a part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for assisting ... in a best-in-class contact center. As a Contact Center Representative 2, you will provide coverage for **Eastern Time...Associate or Bachelor's Degree + Previous Inbound and/or Outbound call center or related customer service experience… more
- Kelly Services (East Syracuse, NY)
- **Contact Center Customer Service Representative ** **1** **st** **shift M-F** **$17/hr.** **Contract position** **Description:** Supports pre-delivery and ... connected with a dealer that can provide sales or service we will warm transfer to a dealer *...perks that may be available to you as a member of the Kelly Talent Community. Get a complete… more
- CDPHP (Albany, NY)
- …share these values and invites you to be a part of that experience. The Member Service Representative shall assume full responsibility and ownership for all ... advise the customer of their rights and responsibilities. The Member Service Representative will work...productivity standards. + Ability to complete system updates. Our call center is open from 8 am to 8… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …answer and document member related inquiries, complete eligibility updates and service member and client request in an accurate and efficient manner. ... experience **Experience:** + Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service . **Special… more
- Kelly Services (Syracuse, NY)
- …and learning. **Qualifications:** -High school diploma or equivalent. -Previous customer service &/0r call center experience. -Proficiency in customer ... **On-site Contact Center Customer Service Representatives - Fuel/Propane Services** **Rate of pay:...perks that may be available to you as a member of the Kelly Talent Community. Get a complete… more
- Northwell Health (Lake Success, NY)
- …calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel ... job advertisement and may be modified in the future.When determining a team member 's base salary and/or rate, several factors may be considered as applicable (eg,… more
- MVP Health Care (Tarrytown, NY)
- …**Your key responsibilities:** + The Member Services Associate, Care Center Representative is responsible for providing optimum customer service as required ... Member Services Associate, Care Center Representative ...for you if you have a passion forhealthcare, customer service , and compliance. **What's in it for you:** +… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …you, we encourage you to apply! Job Description: Summary The LTC Customer Service Representative resolves customer inquiries via telephone, mail, fax, and email ... claim payments, benefit reductions and billing. The LTC Customer Service Representative provides service for...to the customer, navigating screens on the computer, typing call documentation, and speaking to the customer simultaneously. *… more
- BMS Family Health and Wellness Centers (Brooklyn, NY)
- Patient Service Representative Brooklyn, NY (http://maps.google.com/maps?q=259+Bristol+Street+Brooklyn+NY+USA+11212) Description SCOPE OF SERVICES: The Patient ... Services Representative is responsible for courteously and professionally responding to...adherence to the Service Excellence standards, as well as effectiveness as a team member . Salary Description… more
- Rapid Response (Syracuse, NY)
- Customer Service Representative Department: Customer Service - NY Location: Syracuse, NY START YOUR APPLICATION ... the case of a true emergency. As an essential member of our team, you will also provide excellent...inbound/outbound calls from customers and authority agencies in a call center setting + Provides detail-oriented customer service… more
- Palmer Food Services (Rochester, NY)
- …and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our ... advantage. What we Value: + Honesty & Integrity + Service & Excellence + Collaboration & Teamwork + Family...materials, samples, customer records, forms etc. + District Sales Representative has the authority to manage their accounts in… more
- Mirabito Energy Products (Lansing, NY)
- Position: Home Comfort Customer Service Representative Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $18 - $22 depending on ... related issues. + Participates and provides expertise as a member of the customer service 's departmental team....and participate regularly in branch staff meetings. Maintains detailed call activity reports and provides them to upper management… more
- Independent Health (Buffalo, NY)
- …responsible for assisting our provider constituents and providing exceptional customer service . The Provider Relations Representative will answer incoming calls ... questions, billing and payment questions, and EOB explanations. The Provider Relations Representative will focus on first call resolution and navigate various… more
- Olean Area Federal Credit Union (Clyde, NY)
- …The Digital Support Representative is responsible for delivering high-quality member service across all digital communication channels, including phone ... diploma or equivalent required. Experience: * 1+ years of call center, digital support or customer service ...in a financial institution. * 1+ years in Teller, Member Service , and/or Lending functions preferred. Skills/Abilities:… more
- Stony Brook University (Stony Brook, NY)
- …professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. The Representative adheres to ... Patient Access Representative - Emergency Room (Days 7a-3p) **Position Summary**...2 years' of demonstrated excellence working in a customer service / call center, healthcare, or other related industry… more
- Northwell Health (Melville, NY)
- …phone to provide best-in-class patient experience through the Health System's centralized call center. Performs a variety of technical service /support duties ... Manages patient calls to the Health System's enterprise-wide centralized call center. Assists with appointment scheduling, messaging physicians (test results,… more
- Northwell Health (Melville, NY)
- …best-in-class patient experience via phone through the Health System's centralized call center, handling lower complexity technical service /support duties and ... low complexity patient calls to the Health System's enterprise-wide centralized call center. Assists with appointment scheduling, messaging physicians (test results,… more
- Stony Brook University (Stony Brook, NY)
- …+ Bilingual in English and Spanish. + Billing, Accounts Receivable, or Customer Service , Call Center experience. + Familiarity with medical insurance benefits, ... Patient Access Representative , Offsite Outpatient (Per Diem) **Position Summary** At...to an offsite hospital outpatient** **location** is a key member of the Patient Access Services team, responsible for… more