- Tompkins Community Bank (Batavia, NY)
- …company, services, and products for retail customers. As incumbent gains knowledge and experience , the work review, call monitoring and supervision may be ... customers by using the right methods/tools available + Meet personal/ customer care center team targets and call ...A minimum of one (1) year banking or related customer service experience + Proficient reading, writing,… more
- City of New York (New York, NY)
- …Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer service by answering phones to ensure the ... the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH...death certificates in person, online or via mail. The Call Agent will also guide customers on… more
- City of New York (New York, NY)
- …appointments and follow-up; health literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to..."2" above. College credit may be substituted for the experience in a customer service, help desk… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... absence. **Qualifications** + High School diploma/GED + 3+ years of secretarial/clerical experience , preferably with some directly related experience , in a… more
- Sedgwick (Albany, NY)
- …required. **Active property & casualty insurance agent /producer license is required.** ** Experience ** At least one (1) year of customer service experience ... one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- City of New York (New York, NY)
- …is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for fifteen ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- Cayuse Holdings (Albany, NY)
- …Service Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience . + Experience in a ... **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- Cayuse Holdings (Albany, NY)
- …Service Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience . + Experience in a ... **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone ... with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on...its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas;… more
- Olmsted Center for Sight (Buffalo, NY)
- …changing work environment Qualifications: + High School diploma or equivalent + Prior experience with customer service and/or contact center work preferred + ... Employment Opportunity Contact Center Agent Job Description: VIA is seeking Contact Center...support the needs of our 24-hour/7 day a week call center operations. Essential Functions: + Answer and document… more
- Aspen Dental (Albany, NY)
- …**Must be professionally proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center, or hospitality ... Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to...service techniques to set appointments.Focus on appointment acceptance and customer care to reach individual and call … more
- NBT Bank (Williamsville, NY)
- …well as complete monetary customer transactions. Responsible for creating a positive customer experience and representing the NBT brand and core values. The ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and...driven goals. + 20% Responsible for creating a positive customer experience and achieving defined satisfaction goals… more
- Delaware North (Amherst, NY)
- …to multitask + Able to use call center software and tools + Experience working in customer service or the hospitality industry is preferred **Physical ... join our Reservation Center team. As a Reservation Sales Agent , you will handle a high volume of inbound...delight our future guests by delivering an exceptional reservations experience , apply today. This is a full-time remote position.… more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas; performing the work described… more
- Healthfirst (NY)
- …CMS STARS programs) and call center operations in general. + Experience navigating multiple technologies including a Customer Relationship Management System ... Qualifications:** + High School Diploma or GED from an accredited institution + Prior experience in a customer service environment + Experience participating… more
- Healthfirst (Enfield, NY)
- …Qualifications:** + High School Diploma or GED equivalent from an accredited institution + Experience in a customer service environment + Experience handling ... as well as Manhattan and Queens boroughs. **Duties/Responsibilities:** + Provide high-quality customer service to providers and members across all LOBs with a… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and maintain data ... across our various Contact Center software applications and call management systems. You'll serve as the technical liaison between application users and customer … more
- Antech Diagnostics (Lake Success, NY)
- …business performance, agent productivity, quality assurance, workforce management, and customer experience . The analyst will work extensively with data ... experience , education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech ...Call Center Data Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and… more
- US Tech Solutions (East Syracuse, NY)
- … Call Center is a high-volume, fast paced and metric driven call -center team atmosphere with high emphasis on customer satisfaction. **Key Responsibilities:** ... Qualifications:** * High School Degree/GED * 2+ years of experience in a call center and troubleshooting...center and troubleshooting **Key Qualifications:** * Working knowledge of call center tools such as CRM ( Customer … more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …+ Identifies and follows through on issues impacting the Health Plan and customer experience . + Develops effective internal working relationships for improved ... I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level... customer concerns, by actively listening to the customer , navigating screens on the computer, typing call… more