- Robert Half Office Team (Roslyn Heights, NY)
- Description We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this ... patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent...customer interactions. * Uphold a high standard of service quality to enhance the patient experience.… more
- Mount Sinai Health System (New York, NY)
- …? Deep understanding of professional practice, hospital, and ambulatory operations. ? Strong customer service orientation with a commitment to service ... **Job Description** **Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue Engagement … more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations on the posting) **OVERVIEW** The UpToDate Patient Engagement (PE) solution supports care delivery networks in engaging their ... basic patient education materials and more complex patient engagement experiences, such as procedural prep...with cross-functional teams, including the UTD PE new business, Customer Success, and Generalist teams to address client concerns… more
- Whitney Young Health Center (Albany, NY)
- …metrics to report ROI + Demonstrates excellence in both internal and external customer service . + Understands and is able to effectively communicate HIPAA ... Director of Volunteer and Community Engagement (Req 101002) Albany, NY (http://maps.google.com/maps?q=4+Airline+Drive+Albany+NY+USA+12205) Apply Description Be a… more
- CCSI INC (Syracuse, NY)
- …stored protected health information, personally identifiable information, and other patient /consumer/ customer data, will abide by the specific procedures ... Student Engagement Specialist Syracuse, NY (http://maps.google.com/maps?q=1003+West+Fayette+Street+Syracuse+NY+USA+13204) Description Student Engagement … more
- UHS (Johnson City, NY)
- …Communicates effectively with patients, referral sources, physician offices, billing staff, and customer service to resolve issues and answer questions + Handles ... OverviewUnited Health Services (UHS) is seeking a detail-oriented and customer -focused Patient Accounts Representative to join our...+ Ensures all interactions reflect a high level of customer service and professionalism + Contributes to… more
- Catholic Health Services (Melville, NY)
- …recommendations, action plans, and timelines for improvement. + Assesses employee engagement and physician satisfaction as related to patient experience. ... acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across...evidence based practice to improve outcomes - to every patient , every time. We are committed to caring for… more
- Fresenius Medical Center (Cornwall, NY)
- …adherence to infection control Policies and Procedures + Supports ongoing staff and patient engagement on infection control practices under the direction of CM ... required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation… more
- Fresenius Medical Center (Valley Cottage, NY)
- …adherence to infection control Policies and Procedures. + Supports ongoing staff and patient engagement on infection control practices under the direction of CM ... training (if any) required. + Demonstrated commitment to FMS culture values and customer service standards. + Attendance and active participation in all… more
- Independent Health (Buffalo, NY)
- …diploma or GED required. + One (1) year of experience working in a customer service -related position or call center. + Effective oral and written communication ... and delivery method for delivery set up. + Maintaining a high level of customer service to patients and appropriate follow ups if applicable. + Additional… more
- Highmark Health (Albany, NY)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... Service Excellence efforts including complaint, grievance, and internal investigations of patient and family concerns. Duties include service recovery and… more
- Albany Medical Center (Albany, NY)
- Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Pre- Service Representative I ... ability to understand and apply contractual benefits to the service being rendered, with ability to collect patient...HS Graduate Experience: + 1 - 2 years winning customer service personality with ability to engage… more
- Mount Sinai Health System (Montebello, NY)
- …location. **Qualifications** Bachelor degree required 3 years' experience in healthcare/ customer service or relevant experience. **Responsibilities** 1. Plays ... patient experience, and participates in ongoing pilot programs to improve patient engagement . 9. Additional duties as assigned **About Us** **Strength… more
- Saratoga Hospital (Saratoga Springs, NY)
- …to meet multiple demands and high-volume patient scheduling needs. + Meets Patient Engagement Center service standards, and Saratoga Hospital FAMILY ... experience + Experience working in a medical office or hospital patient access or customer service setting + Medical terminology understanding + Experience… more
- Saratoga Hospital (Saratoga Springs, NY)
- …to meet multiple demands and high-volume patient scheduling needs. + Meets Patient Engagement Center service standards, and Saratoga Hospital FAMILY ... experience + Experience working in a medical office or hospital patient access or customer service setting + Medical terminology understanding + Experience… more
- Medtronic (New York, NY)
- …Minimum Requirements** Bachelor's degree with a minimum of 5+ years technician, field service , or customer support experience, or Advanced degree with a minimum ... of 3 years technician, field service , or customer support experience. **Nice to Have:** Physically located within region Management experience Project management… more
- UHS (Endicott, NY)
- …guests with menu questions and special dietary requests; provide courteous and knowledgeable customer service + Maintain appropriate stock levels at all food ... Position OverviewUnited Health Services (UHS) is seeking a Food Service Associate to join our team at our assisted...and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in… more
- Saratoga Hospital (Saratoga Springs, NY)
- …specialties, while independently coordinating with clinical departmental leadership and Patient Engagement Center leadership. + Designs schedule templates ... plans, and audits for sustained impact. Other: + Supports maintenance of Patient Engagement Center scheduling decision support tools and knowledge management… more
- Mount Sinai Health System (New York, NY)
- …daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the ... - Focusing and guiding others in accomplishing work objectives. ** Customer Focus** - Ensuring that the customer ...patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion,… more
- CVS Health (East Meadow, NY)
- …+ Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow Management excluding final ... healthy outcomes and differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer in a… more