- SUNY Upstate Medical University (Syracuse, NY)
- …experience in our practice as well as occasionally working with the patient and providers through the EMR portal. Main responsibilities include obtaining insurance ... faxes, greeting visitors, checking patients in and out of appointments, scheduling patient appointments within our office, managing the No Show appointments and… more
- Stony Brook University (Stony Brook, NY)
- Patient Access Representative - Emergency Room (Days 11a - 7p) **Position Summary** At Stony Brook Medicine, our ** Patient Access Representatives** are ... and adhering to our high standard of excellence. **The Patient Access Representative assigned to the Emergency...manner with internal and external customers, provides excellent customer service to patients and visitors. The Representative … more
- Stony Brook University (Stony Brook, NY)
- Patient Access Representative - Offsite Outpatient Ambulatory Surgery Center **Position Summary** At Stony Brook Medicine, our ** Patient Access ... on ethical principles and adhering to our high standard of excellence. **The Patient Access Representative assigned to an offsite hospital outpatient** location… more
- Stony Brook University (Stony Brook, NY)
- Patient Access Representative , Bed Management (Nights, Full Time, Temp) At Stony Brook Medicine, our ** Patient Access Representatives** are responsible for ... and adhering to our high standard of excellence. **The Patient Access Representative assigned to Bed Management**...the CTO Office. + Responsible for updates to medical service appropriateness by patient type. Screens and… more
- Stony Brook University (Stony Brook, NY)
- Patient Access Representative , Inpatient Follow Up At Stony Brook Medicine, our ** Patient Access Representatives** are responsible for completing varied, ... based on ethical principles and adhering to our high standard of excellence. **The Patient Access Representative ** assigned to **Inpatient Follow Up** is a key… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: Float Patient Service Representative must float across Department of Medicine sites: Hill Medical Building, Oneida Office, Upstate @ Community, ... MD and the Clinical Manager. Obtains release of information forms from the patient (or his/her representative ) as necessary. Responsible for completion of form… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Front-End Patient Service Representative (PSR) serves as the first point of contact for patients and visitors in the Cardiology CT Suite. ... Monitor and maintain front-desk supplies and patient -facing materials. Escalate patient concerns or service issues to management as needed. Participate… more
- SUNY Upstate Medical University (Syracuse, NY)
- …A. PRIMARY responsible for Chart Prep (printing facesheets, putting in colored folders, pulling consult materials) B. PRIMARY responsible for ensuring all necessary ... clinical information is available for each visit. C. PRIMARY responsible for submission of and tracking Release of Information forms generated at checkout. D. PRIMARY responsible for making sure Nurse Practitioners schedule is full always. E. Back up check in.… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services ... patient needs while adhering to specific protocols for University Medical Center departments and affiliate organizations. + Determines...manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more
- University of Rochester (Rochester, NY)
- …including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services ... assigned. **QUALIFICATIONS:** + High School Diploma required. + 1 year of customer service experience required. The University of Rochester is committed to… more
- University of Rochester (Pittsford, NY)
- …record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy ... As a community, the University of Rochester is defined by a deep...equity considerations._ **Responsibilities:** GENERAL PURPOSE Performs functions associated with patient information processing for ambulatory care visits. Completes the… more
- University of Rochester (Rochester, NY)
- As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, ... ensure that all functions are completed in an accurate, efficient, and patient /customer friendly manner. Facilitate workflow in the department by supporting clinical… more
- University of Rochester (Rochester, NY)
- …Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls to the appropriate party. + Answers incoming calls in a timely ... As a community, the University of Rochester is defined by a deep...to acquire necessary information to submit prescriptions to the patient 's insurance for approval including prior authorization, and helps… more
- University of Rochester (Rochester, NY)
- …entering patient data. **Our work is focused on:** **Customer Service :** When patients have questions, Outpatient Access Specialists are the front-line problem ... As a community, the University of Rochester is defined by a deep...and determine the appropriate solution or direction for the patient . **Communication:** Outpatient Access Specialists coordinate appointments to other… more
- University of Rochester (Rochester, NY)
- …organizational goals. Qualifications: + High School Diploma + 1 year of customer service experience The University of Rochester is committed to fostering, ... As a community, the University of Rochester is defined by a deep...email, and electronic interfaces. Tasks involve scheduling appointments, resolving patient issues, responding to inquiries, handling billing questions, and… more
- University of Rochester (Rochester, NY)
- As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, ... to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and...and all necessary paperwork is completed. - Other clinic service tasks as assigned: May travel to off-site clinic… more
- University of Rochester (Rochester, NY)
- As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, ... to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue… more
- University of Rochester (Rochester, NY)
- …Nutrition Services staff in person or via telephone to resolve patients? food service problems. Triages telephone calls from patient units, taking independent ... As a community, the University of Rochester is defined by a deep...bargaining agreement._ **Responsibilities:** GENERAL PURPOSE Triages telephone calls from patient units, taking independent action and/or disseminating information to… more
- University of Rochester (Rochester, NY)
- …and University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, ... retention of patient services. - Consistently adheres to all Patient Service policies, procedures, and performance measures including inquiry documentation… more
- Schwarzman Animal Medical Center (New York, NY)
- …entire AMC team to promote a positive attitude and an environment of patient and client-centered service , continuous quality improvement, compliance with AAHA ... As a Client Services Representative (CSR) at the Animal Medical Center, duties...knowledge of hospital procedures, policies and services; client and patient treatment protocols; data transcribing and word processing; and… more