- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all ... locations. By utilizing directories and active listening, the Representative will accurately and efficiently discern the callers needs...years of relevant health care or call center experience (preferably in a pharmacy , hospital… more
- Northwell Health (Lake Success, NY)
- …calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel ... according to policy. + Performs various communications and/or emergency activities; answers and responds immediately to all alarms and activates all emergency procedures. + Answers and responds immediately to all alarms and activates all emergency procedures;… more
- Wegmans (Rochester, NY)
- …Upon completion of training, this position is work from home._ The job of the Pharmacy Support Center Representative is to provide support by acting as ... incredible customer service, to respond to customer questions, the Pharmacy Support Center Representative helps...number of calls per hour and talk time per call + Able to multi-task and complete work efficiently… more
- Finger Lakes Community Health (Geneva, NY)
- …401k contribution + Robust PTO offerings + Education reimbursement Job Summary: The Call Center Representative is responsible for providing quality customer ... Call Handling + Greet callers with the appropriate call center contact script + Verify patient...as a new patient + Outside provider, hospital, or pharmacy calls + Prioritize patient needs with provider availability… more
- Molina Healthcare (Buffalo, NY)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... **JOB DESCRIPTION** **Job Summary** Molina Pharmacy Services/Management staff work to ensure that Molina...coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …requirements. Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13721/in-office- call - center - representative ... issues to insure complete client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems to insure complete client satisfaction. + Assist with and… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. ... the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the… more
- Molina Healthcare (New York, NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing...as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required… more
- Grifols Shared Services North America, Inc (Albany, NY)
- …calls include but are not limited to: Neurologists, Immunologists, Allergists, Specialty Pharmacy companies, Infusion Center and Hospital accounts like ... 110 countries and regions. Overview: Primary responsibility of the Specialty Sales Representative (SSR) is to represent the Grifols plasma portfolio with identified… more
- AbbVie (Buffalo, NY)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... marketing objectives, etc. to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation to continuously improve… more
- Independent Health (Buffalo, NY)
- …in a customer service focused environment required. + Previous experience working in a call center preferred. + Knowledge of CPT codes, ICD-9 coding, and medical ... off (PTO), including company paid holidays. The Customer Service Representative position offers an opportunity to begin a career...+ Meet or exceed all quality, productivity, accuracy, and call identification goals as stated in the most current… more
- CDPHP (Albany, NY)
- …to meet established quality and productivity standards. + Ability to complete system updates. Our call center is open from 8 am to 8 pm Monday - Friday. ... invites you to be a part of that experience. The Member Service Representative shall assume full responsibility and ownership for all aspects regarding education of… more
- Pfizer (Albany, NY)
- …makers within Health systems and/or their assigned accounts. In addition, this representative will also seek opportunities to compliantly gather customer and market ... physician targets, KOLs, pharmacists, transition of care advocates, quality directors, pharmacy buyers and other prescription enablers within health system owned… more
- Outreach Development Corporation (Brentwood, NY)
- …position of full-time Registered Nurse to work in our Outreach Pilgrim Recovery Center program located in Brentwood, Long Island. The RN assesses the health-related ... participating in or completing treatment. The nurse provides on call nursing for times when we do not have...+ Work with Agency psychiatrist regarding client medication and pharmacy refills to ensure prescriptions are filled/re-filled in a… more
- St. John Fisher College (Rochester, NY)
- …programs; and master's and doctoral programs in business, nursing, education, pharmacy , and public health. The University's residential campus boasts a robust ... and provide aid and assistance where needed. Assist with medical needs and call for/provide transportation to medical resources. Other routine duties include but are… more