- Justworks (New York, NY)
- Program Manager , Customer Success and Retention New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... successful, and empowered from day one. We're hiring a Customer Success & Retention Program Manager to design, launch, and optimize programs that improve… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of ... to solve technical and business challenges. IBM's Sales Internship Program culture will set you up for success...IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... to invest in IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has unique attributes. In addition… more
- Wilson Language Training (Albany, NY)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...budget initiatives that influence district decision-making, funding priorities, and program adoption. + Take personal ownership of your customers-… more
- Justworks (New York, NY)
- Customer Success Manager New...strategies proactively + Promotes new key products, benefits, and program initiatives to the customer + Provide ... enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact...and partner with others to effect change! As a Customer Success Manager , you will… more
- LiveRamp (New York, NY)
- …service product, and operations to ensure client needs are being met. The Live/Insights Customer Success Manager should be client obsessed, be highly ... able to work collaboratively within cross-functional project teams. **Role Description** The Live/Insights Customer Success Manager is key to ensuring our… more
- Persado (New York, NY)
- …Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through ... educate and onboard customers, develop users and supporters, build a story of program success , and advocate for customer needs + Collaborate with marketing… more
- MongoDB (New York, NY)
- …Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for ... success plan + Work on strategic internal projects to help build the Customer Success program ; our expectation is that anyone in this role has strong… more
- Proofpoint (Albany, NY)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...phone manner, and meeting presence with all levels of customer leadership + Strong project and/or program … more
- LiveRamp (New York, NY)
- …staying on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Data Partnerships at LiveRamp, you will ... your career to the next level. **You will:** + ** Customer Success :** + Build and maintain strong,...medical, dental, vision, life and disability, an employee assistance program , voluntary benefits as well as perks programs for… more
- SHI (Albany, NY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work...- Intermediate + Ability to articulate Cisco Smartnet renewal program - Intermediate **Other Requirements** + Completed Bachelor's Degree… more
- Datavant (Albany, NY)
- …build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a...and products support those goals + Excel in advanced program management and decision-making, balancing thoughtful analysis with speed… more
- Cleo (Albany, NY)
- ** Customer Success Manager ** Remote...match + FSA and HSA options + Employee Assistance Program + Paid Parental Leave + Representing a company ... **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are… more
- Amazon (New York, NY)
- Description As a Customer Success Manager , you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, ... experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management, Management Consulting and/or relevant… more
- Cengage Group (New York, NY)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
- LiveRamp (New York, NY)
- …forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling ... journey + Develop and scale a rapidly growing Customer Success team while delivering stellar outcomes...medical, dental, vision, life and disability, an employee assistance program , voluntary benefits as well as perks programs for… more
- Sprinklr (NY)
- …more about our culture here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a trusted advisor responsible ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Confluent (Albany, NY)
- …the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....customer success , retention, and subscription expansion within… more
- Amazon (New York, NY)
- …development and the end-users/customers of those products. * Create and maintain Voice of Customer (VOC) and Customer Success mechanisms that bridge the gap ... Hiring top talent is not only critical to Amazon's success -it can literally change the world. It took a...You will serve as the single threaded Senior Product Manager - Field (PM-F) to own the implementation and… more
- MongoDB (New York, NY)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... relationship skills internally and externally. This includes ensuring alignment of customer program -based objectives, timely delivery of technological solutions,… more