- Centene Corporation (New York, NY)
- …As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **Position Purpose:** ... Provides assistance to members and prospects with any related member issues to rectify them as efficiently as possible; tracks and documents every interaction accurately in the member's account while adhering to prescribed protocols and staying in compliance… more
- Trinity Health (Syracuse, NY)
- …a unified workforce (through training and education, recruitment, retention , and development), commitment and accountability, communication, community partnerships, ... and supplier diversity. EOE including disability/veteran more
- M&T Bank (Williamsville, NY)
- **Contact Center Sales Representative (Safe Act)** **Location: This position requires you to report onsite at our Williamsville, NY location on a hybrid ... information or completing an appropriate application and/or service solution during the call . + Identify opportunities to suggest and fulfill Bank products or… more
- Albany Medical Center (Albany, NY)
- Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 Salary Range: $18.00 - $23.79 The Patient ... the incoming information. The position requires high degree of concentration, information retention , high volume workflow and quick turnaround time of telephone … more
- Paylocity (Rochester, NY)
- …customer service or previous client interfacing role . Experience in payroll and/or call center environment Physical requirements . Ability to sit for extended ... Paylocity Benefits platform as you grow with our team. The Benefits Client Service Representative will act as the primary point of contact for an assigned base of… more
- Paylocity (Rochester, NY)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- Goddard Riverside (New York, NY)
- …Shift 9:00am to 5:00pm Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center ... in residential facilities, on the street and in other locations + Rotate on- call service after outside work hours 2.Serve as Vocational Specialist + Counsel clients… more
- Goddard Riverside (New York, NY)
- …Shift 9:00am to 5:00pm Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center ... on the street and in other locations + Rotate on- call service after outside work hours 2.) Serve as...for the transition to vocational/employment opportunities + Provide employment retention services for employed clients 3.) Participate as an… more
- New York State Civil Service (Watervliet, NY)
- …management, telecommunications, mail room operations, printing, or records management and retention .An associate degree can substitute for two years of specialized ... you are not comfortable providing this information in your response, a representative from our office will contact you via phone.Competitive Minimum Qualifications:… more
- Citigroup (New York, NY)
- …a focus on Microsoft Office applications + Working knowledge of banking business and/or call center environment + This position requires the employee to register ... The Sales Support Representative SAFE Act is an entry level position...include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical,… more
- SUNY Buffalo State (Buffalo, NY)
- …related English Education web pages, assist in developing and implementing retention and recruitment plans, and assist with developing and implementing regular ... the graduate assistant will provide support for ongoing development of the Center for English Teaching. The graduate assistant will also participate in recruitment… more