- Adecco US, Inc. (New York, NY)
- …considered:** * 2+ years of experience in client onboarding, implementation, or customer success roles * Excellent verbal/written communication and presentation ... Implementation Specialist include but are not limited to:** * Own customer -facing onboarding and implementation for online ordering platform clients * Deliver… more
- Cengage Group (New York, NY)
- …cybersecurity labs, virtual environments, or simulation platforms + Background in enterprise B2B SaaS sales cycles and customer success + Knowledge of ... . **What you'll do here:** As **Principal Product Manager, SaaS ** you will play a vital role in crafting...and individual learner goals. Collaborate with engineering, content, and customer success teams to prioritize features based… more
- Amazon (New York, NY)
- …- BA/BS degree or equivalent practical experience - 8+ years in partner enablement, customer success , SaaS , enterprise software, or related fields - Proven ... & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable business outcomes… more
- Arrow Electronics (Melville, NY)
- …qualification through close. + Build, iterate and execute a repeatable B2B SaaS solution selling motion, discovering high-value customer use cases, positioning ... for a dynamic, strategic sales leader to take our customer approach to the next level and scale our...+ Proven track record of leading and scaling B2B SaaS sales teams with measurable success scaling… more
- Public Consulting Group (Albany, NY)
- …forms, templates, and workflows. + Implement our Software as a Service ( SaaS ) platforms to best serve our clients. + Configure client-specific functionality to ... each client's unique requirements. This configuration will be performed using the SaaS platform tools, Java, JavaScript, and other coding languages. + Produce clean,… more
- Cengage Group (New York, NY)
- …and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We ... We are seeking an experienced and dynamic **Senior Product Marketing Manager, SaaS Product** who will gather, analyze, and disseminate critical competitive insights… more
- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...a team of senior consultants, and leading services or success organizations in a SaaS company. +… more
- LiveRamp (New York, NY)
- …product, and operations to ensure client needs are being met.** **The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be ... work collaboratively within cross-functional project teams.** **Role Description** **The Live/Insights Customer Success Manager** **is key to ensuring our… more
- Amazon (New York, NY)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... account teams, and Connect service team members to drive customer success . A CSS will run attach...experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products.… more
- DataVisor (New York, NY)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
- Justworks (New York, NY)
- Senior Customer Success Manager, International New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... partner with others to effect change! As a Senior Customer Success Manager of International, you will...EOR, or insurance industries preferred + Experience in HR Tech/ SaaS is a plus + Excellent organizational, written, and… more
- Amazon (New York, NY)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you ... AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the...Preferred Qualifications - Experience in AWS cloud computing or SaaS , ideal if experience is in GenAI/AI. - MBA… more
- Mastercard (New York, NY)
- …experience in customer success , client services, or a related customer -facing function at a SaaS software company. Proven track record of leading ... businesses and governments realize their greatest potential._ **Title and Summary** VP Customer Success Dynamic Yield Overview: Dynamic Yield by Mastercard is… more
- Mastercard (New York, NY)
- …About You Proven experience in building and scaling a global customer success function, ideally in a SaaS , MarTech, or loyalty platform environment. Strong ... and governments realize their greatest potential._ **Title and Summary** VP Customer Success Loyalty Overview Mastercard's Consumer Acquisition & Engagement… more
- IBM (New York, NY)
- …growth and innovation thrive. **Your role and responsibilities** The Senior Strategic Customer Success Advisor will be responsible for providing consultative ... product suite. In this role you will partner with Account Management (sales), the Customer Success Manager and other partners assigned to the account to foster… more
- Omnicell (New York, NY)
- ** Customer Success Manager** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their ... of relevant Omnicell experience. + 3+ years in a Customer Success , Relationship Management, Account Management, or...Qualifications** + Bachelor's Degree + 5 years' experience managing customer or account relationships in SaaS solutions… more
- Confluent (Albany, NY)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and...in a technical Field role for a product / SaaS company with enterprise customers + Passion for working… more
- Confluent (Albany, NY)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and...in a technical Field role for a product / SaaS company with enterprise customers + Passion for working… more
- Justworks (New York, NY)
- …advocate for partnerships, aligning with teams across sales, marketing, product, customer success , and operations. + Clearly communicate partnership value ... and are radically collaborative, ensuring alignment across teams Your Success Profile What You Will Work On Partnership Strategy...to SaaS processes and systems and the SaaS industry, including market dynamics, customer needs,… more