- SUNY Upstate Medical University (Syracuse, NY)
- …combination of education and experience PLUS one year experience as an Ambulatory Call Center Representative at Upstate University Hospital required. ... calls and display expertise in all lines of business of the Ambulatory Call Center and present a positive, high level of service. The incumbent will become… more
- GAP Solutions Inc (Albany, NY)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... to augment federal staff. **Position Objective:** The Sr. Customer Service Representative (CSR) will provide senior -level intake, analysis, and documentation… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general...+ Serve as back-up/overflow to provide technical and operational call center support to business clients for… more
- GAP Solutions Inc (Albany, NY)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- Cardinal Health (Albany, NY)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Cardinal Health (Albany, NY)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence,… more
- New York Racing Association (NY)
- …School Diploma or Technical Certification Minimum three (3) years of experience in a call center or a customer service position with focus on customer, ... Title: Customer Service Representative Employee Status: Regular Full Time Work From...of operation, directions, etc.) * Ability to handle heavy call volumes of both inbound and outbound. * Assist… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... NY HELP Yes Agency Labor, Department of Title Senior Employment Security Clerk- Albany (NY HELPS) Occupational... Employment Security Clerk assigned to DOL's Customer Contact Center , you would answer inquiries from the general public… more
- UHS (Johnson City, NY)
- …a safer, more supportive patient experience. Work Locations: UHS Wilson Medical Center , Johnson City, NY UHS Binghamton General Hospital, Binghamton, NY Primary Work ... recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster...work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier,… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... NY HELP No Agency Labor, Department of Title Senior Employment Security Clerk (Hourly) - Albany CDTCC Occupational Category Clerical, Secretarial, Office Aide Salary… more
- TD Bank (New York, NY)
- …of enthusiastic colleagues dedicated to setting new industry standards. The Senior Compliance Business Oversight Manager provides advice, support and objective ... portfolio, business or function on development and maintenance of all aspects of Compliance/ Center of Excellence programs in line with the Bank's risk philosophy and… more
- New York State Civil Service (Rochester, NY)
- NY HELP Yes Agency Labor, Department of Title Senior Unemployment Insurance Referee (Higher Authority) - UIAB - Rochester Occupational Category Legal Salary Grade 27 ... State NY Zip Code 14607 Duties Description Standard Duties:As an Appeals Senior Unemployment Insurance Referee, you would be responsible for day-to-day supervision… more
- YMCA of Central New York (Baldwinsville, NY)
- Job Title: Group Training Instructor Reports To: Senior Program Director Work Location: Northwest Family YMCA FLSA: Non-exempt - Part-time Work Schedule: Varies A ... with you. General Functions: Under the supervision of the Senior Program Director the Personal Trainer will assist in...and enjoyable exercise experience in the Health & Wellness Center of the YMCA of Greater Syracuse. To achieve… more
- The Hertz Corporation (Albany, NY)
- …Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + ... Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one...Prior call center and customer service experience +… more
- WMCHealth (Ardsley, NY)
- …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/30181) Internal Applicant link Job Details: Job Summary: The Senior Patient Service Representative is responsible for… more
- VaynerMedia (NY)
- …through new strategic initiatives + Partner with agency leadership in a senior capacity on new business pitches, lending your executive expertise to help ... career growth + Serve as the executive sponsor and senior strategic advisor for key client relationships, building trust...path to achievement + Position the organization as a center of expertise and influence in the industry +… more
- YMCA of Central New York (Liverpool, NY)
- Job Title: Personal Trainer Reports To: Senior Program Director Work Location: North Area YMCA, Liverpool, NY FLSA: Non-exempt - Part-time Work Schedule: ... values and regulations in and out of the Wellness Center . + Will design safe and effective training programs...functions while on duty ie any type of phone call to include texting, writing, reading, exercising, talking to… more
- General Motors (Albany, NY)
- …means the successful candidate is expected to report to **GM Global Technical Center , or** **Sunnyvale Technical Center ** or **Austin innovation Center ** ... and alignment on strategic priorities, communicating progress and impact to senior leadership and stakeholders to facilitate buy-in and support. **Program… more