- Capital One (New York, NY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote)About the Role:We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...customer -facing roles, acting as a trusted advisor to senior security and IT leaders.Deep technical understanding of cybersecurity… more
- Wilson Language Training (Albany, NY)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working ... be a changemaker? Wilson Language training is growing and is looking to hire a Senior Customer Success Manager . Our company is growing and looking to… more
- MongoDB (New York, NY)
- …Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Persado (New York, NY)
- …Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through ... team player and flexible. + 6-8 years of relevant experience in Customer Success , Program Management, or Account Management at a high growth Enterprise SaaS… more
- Acxiom (Albany, NY)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Amazon (New York, NY)
- …development and the end-users/customers of those products. * Create and maintain Voice of Customer (VOC) and Customer Success mechanisms that bridge the gap ... Hiring top talent is not only critical to Amazon's success -it can literally change the world. It took a...hiring problems You will serve as the single threaded Senior Product Manager - Field (PM-F) to… more
- Comcast (New York, NY)
- …business challenges and evolving needs. **Job Description** **About the Role** Reporting to the Senior Manager , Customer Success , we are seeking a ... ensuring alignment with team standards and objectives. + Provide feedback to the Senior Manager , Customer Success , on individual and team development… more
- Intuit (New York, NY)
- …dedicated to powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution within its Mailchimp ... platform-based products, or related experiences at scale. + Demonstrated success in developing and executing product strategies that have...experience will be considered. **How you will lead** The Senior Staff Product Manager for Customer… more
- Intuit (New York, NY)
- **Overview** As a Senior Manager of Customer Strategy & Operations, you will play a critical role in driving customer success transformation across ... segments. You will design and operationalize mechanisms that help our Customer Success (CS) teams deliver measurable outcomes, reduce churn, and accelerate … more
- Google (New York, NY)
- Senior Program Manager , AI Acceleration, Google Customer Solutions _corporate_fare_ Google _place_ Mountain View, CA, USA; New York, NY, USA; +2 more; +1 ... a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, finding… more
- NTT America, Inc. (Albany, NY)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Justworks (New York, NY)
- …we do, and you'll need to love talking with customers and engaging with our Customer Success , Sales and Marketing teams to make sure that care is coming ... Senior Product Manager , Partnerships & Integrations...together stakeholders across engineering, design, data services, operations, and customer -facing teams to deliver tangible value. By joining us,… more
- Proofpoint (Albany, NY)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within...from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of… more
- Deloitte (New York, NY)
- …business partners within their organizations. We are seeking a highly skilled and experienced Senior Manager to join our Global Business Services (GBS) team. The ... ends 12/1/25 Work You'll Do: As a GBS Strategy Senior Manager , you will lead large, complex...procedures and drive continuous improvement of governance practices. + Customer Experience Design + Oversee the design of operating… more
- Justworks (New York, NY)
- …like you, you'll fit right in. About the team This role reports to the Senior Manager of Program Management under the Technology Strategy & Operations team. Our ... Senior Program Manager , Technology New York, New...across initiatives in the Payroll & Tax realm. Your Success Profile What You Will Work On + Define and… more
- Mount Sinai Health System (New York, NY)
- …work environments * Seek to improve the status quo Mount Sinai Solutions seeks a Senior Manager who will support the development of these new models. The Product ... Senior Manager will "productize" our specialty care, population health, and customer service assets into health care service offerings that offer the best … more
- Navient (Albany, NY)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +...lifecycle marketing through new channels and capabilities. + Own customer journey development, including strategy, creative briefing, audience segmentation,… more
- LiveRamp (New York, NY)
- …forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling ... journey + Develop and scale a rapidly growing Customer Success team while delivering stellar outcomes...trends into LiveRamp use cases + Established credibility with senior executives in THETA verticals + Quick to learn… more
- Amazon (New York, NY)
- …pivotal role combines strategic leadership, operational expertise, and a passion for customer success to elevate our service delivery standards worldwide. As ... (D1D) team drives AWS Professional Services' commitment to flawless execution and customer success . We establish global delivery standards that combine… more
- TD Bank (New York, NY)
- …and enterprise as appropriate. **We are seeking a dynamic and forward-thinking Senior Manager to lead the strategic development and initiative planning ... role which is outlined in the general description below. **Job Summary:** The Senior Manager , Compliance Governance & Operations leads, develops and oversees a… more
