- Confluent (Albany, NY)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Amazon (New York, NY)
- …* Create and maintain Voice of Customer (VOC) and Customer Success mechanisms that bridge the gap between technical capabilities and business needs, ... Hiring top talent is not only critical to Amazon's success -it can literally change the world. It took a...hiring problems You will serve as the single threaded Senior Product Manager - Field (PM-F) to own the… more
- Amazon (New York, NY)
- …to build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey ... and logs - Configure and integrate AWS observability services with existing customer tool - Apply technical expertise in observability practices, including:… more
- Acxiom (Albany, NY)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Confluent (Albany, NY)
- …Program by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Intuit (New York, NY)
- …public advocates and strategic drivers of growth for Intuit. As a ** Senior Technical Program Manager** , you'll drive cross-functional collaboration, alignment, ... shape Intuit's direction, and deliver exceptional outcomes for enterprise customers. The Senior Technical Program Manager leads the strategic planning and… more
- WTW (New York, NY)
- …with other IT teams, stay updated on the latest technology trends, and deliver exceptional customer service will be key to your success in this role. **The ... support, with at least 2 years in a senior or lead role. + ** Technical Skills**...ability to effectively communicate technical information to non- technical stakeholders. + ** Customer Service** : Strong… more
- Fujifilm (Albany, NY)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... with peers and other team members when working on more complex technical issues. + Effectively documents cases throughout the process of troubleshooting the… more
- Broadcom (Melville, NY)
- … of projects * Strong analytical and creative problem-solving skills * Technical proficiency and customer -facing skills * Generally works without consulting ... Candidate Account, please Sign-In before you apply.** **Job Description:** The Senior Project Manager drives and facilitates the successful planning, execution,… more
- Coinbase (Albany, NY)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Google (New York, NY)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... Senior Program Manager, AI Acceleration, Google Customer...and competitive sellers who maintain a relentless focus on customer success by bringing the best Google… more
- IBM (Denver, NY)
- …Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, ... your unique skills and experience. **Your role and responsibilities** As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible… more
- Comcast (New York, NY)
- …business challenges and evolving needs. **Job Description** **About the Role** Reporting to the Senior Manager, Customer Success , we are seeking a Lead ... success . + Mentor and coach Customer Success Managers to improve their performance and technical...team standards and objectives. + Provide feedback to the Senior Manager, Customer Success , on… more
- Amazon (New York, NY)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you ... realization for AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the frameworks, programs,… more
- Amazon (New York, NY)
- Description As Principal, Customer Success Specialist Amazon Connect within the AWS Customer Success Center of Excellence, you will drive enterprise ... realization for AWS Amazon Connect services by developing and executing comprehensive customer success strategies. You will design and implement frameworks,… more
- Proofpoint (Albany, NY)
- …college degree in a business area, technical area or equivalent + Demonstrate customer success principles and the rationale for the related behavior + Must ... our growing field services team. The mission of the Customer Success Manager is to ensure that...a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical … more
- MongoDB (New York, NY)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... multiple, post-sale delivery resources dedicated to servicing our strategic customer including but not limited to ( Technical ...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- Amazon (New York, NY)
- …AWS Partner Network. - Leverage your deep expertise in business applications and customer experience to influence senior business leadership at partners. - Draw ... AWS well with partners and customers. - The ability to drive productive discussions with senior business and technical personnel. - A broad and deep technical… more
- LiveRamp (New York, NY)
- …forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling ... journey + Develop and scale a rapidly growing Customer Success team while delivering stellar outcomes...trends into LiveRamp use cases + Established credibility with senior executives in THETA verticals + Quick to learn… more