- Confluent (Albany, NY)
- …Data Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III ( Senior Customer Success Manager) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... NY 10017 We're looking for a seasoned and strategic ** Senior Customer Success Manager** to...satisfaction. + Presentation and writing: Strong ability to convey technical information in an accessible manner, conduct customer… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... will have** + 7+ years experience working in a Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Amazon (New York, NY)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way. Today, Connect...account teams, and Connect service team members to drive customer success . A CSS will run attach… more
- Amazon (New York, NY)
- …by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Customer Success Specialist to help grow customer adoption of our ... an education strategy to up-skill technical and non- technical roles across the customer 's organization. CSMs...and mechanisms. Key job responsibilities CSMs are measured on customer 's success of cloud adoption including EUC… more
- Windstream Communications (Albany, NY)
- …network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and building ... relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are… more
- Confluent (Albany, NY)
- …Data Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Amazon (New York, NY)
- …and technical guidance. This guidance will involve areas of customer support, access management, secure network configurations, and the security around tools ... external party engagements for AWS. AWS Security needs Security Technical Program Managers who can manage risk and drive...Program Managers who can manage risk and drive business success . Come join a world-class security organization that is… more
- JPMorgan Chase (New York, NY)
- …customers through successful product launches and exceptional client experiences. As a Senior Associate - Technical Product Manager in Connected Commerce, you ... Are you a technical product manager with 3+ years of experience...risk posture, and reliability. + Monitor and drive product success through performance metrics, customer feedback, and… more
- Amazon (New York, NY)
- …and delivered first 2) Resolving ambiguities and aligning team plans to minimize technical risk and maximizing odds of product/program success 3) Evaluating ... insights for the Fashion and Fitness categories. We are seeking a Sr Technical Program Manager that will oversee and manage the design, development, coordination,… more
- WTW (New York, NY)
- …Finance, Economics, or related field. + 2-5 years of proven experience in client success , customer service, or a technical support environment, preferably ... **Description** As a Senior Associate, you will be the primary point...teams to deliver tailored solutions. You'll also monitor client success metrics, share insights with product and research teams,… more
- Amazon (New York, NY)
- Description We are seeking an experienced and entrepreneurial Senior Product Manager- Technical to lead key Monetization initiatives for Amazon Alexa which is the ... online advertising, search, AI powered personal assistants, and related areas. As Senior Product Manager- Technical for Alexa Monetization, you will drive product… more
- Amazon (New York, NY)
- …for various security issues. - Resolve ambiguities and align team plans to minimize technical risk and maximize odds of project success . - Communicate progress ... Description AWS Proactive security is looking for an exceptional Technical Program Manager to join a team of Applied Scientists and Engineers that build innovative… more
- Cardinal Health (Albany, NY)
- …technologies to maximize the business value of the technologies and enhance customer experience. This function creates strategies for the portfolio and innovative ... Platform and hybrid solutions. This role will be responsible for the technical leadership over the software development workstreams that interface with salesforce… more
- Amazon (New York, NY)
- …versioning, and more. As the PMT, you will define new KPIs, OKRs, and success metrics to measure the health and effectiveness of our taxonomy. This will allow ... ideal candidate will drive product thinking with a strong customer obsession and awareness of industry-wide trends, with the...is placed in front of a shopper. You are technical , data-driven and get into the details, perform market… more
- Wolters Kluwer (New York, NY)
- …Work closely with internal teams, including product, sales, marketing, and customer success , to align partnership activities with company goals ... and deliver training resources to ensure internal teams (Sales, Marketing, Customer Success , Product Specialists) can effectively support partner solutions… more
- Amazon (New York, NY)
- …to maintain a high bar for customers. A successful candidate will be customer obsessed, show technical aptitude for solving challenging problems, and persist ... this industry. Amazon's service has differentiated assets in our customer and audience insights, exclusive video content, exclusive audio...global expansion. Our team is looking for a Sr. Technical Account Manager to help us manage our rapid… more
- Amazon (New York, NY)
- …unlock mission outcomes in the cloud? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) for our Worldwide Public Sector - ... stand up program-level governance. Ultimately, you will own the end-to-end customer cloud journey ( technical , operational, organizational, and educational) and… more
- JPMorgan Chase (New York, NY)
- …collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Customer Identity and Authentication team, you ... and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve… more
- Amazon (New York, NY)
- …and transitions are a few items owned by the CSM that are critical to the success of our customer 's cloud journey. You are encouraged to think big, invent and ... Description As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for...tools and mechanisms. Successful candidates will have a strong technical background, be detail driven, have excellent problem solving… more