- Lumen (Albany, NY)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Snap Inc. (New York, NY)
- …stays ahead in how we understand and serve our advertisers. **What You'll Do** + Lead the Customer Insights strategy for Snap's SMC business, driving studies ... We're looking for a strategic and impact-driven leader to build and scale Customer Insights for Snap's Small & Mid-sized Clients (SMC) business. This person will… more
- Oracle (Albany, NY)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …1) Lead the I&A Pulmonology team in providing business analytics, customer insights and competitive intelligence to address all commercialization needs 2) ... Regeneron is seeking a Senior Director, Insights & Analytics (I&A)...enhance brand differentiation and impact _Partnership and collaboration_ 6) Lead efforts to identify and crystalize insights … more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking a Senior Director, Insights & Analytics (I&A) - Rare Disease to join our team! **In this role, a typical day might include:** The Senior ... role is a strategic leadership position responsible for driving insights and analytics strategies for the Rare Disease Commercial.... This individual must be a highly collaborative and customer -oriented leader with the ability to influence at the… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …ensure access to Regeneron medicines and improve patient outcomes + **Market access customer insights :** lead qualitative and quantitative research with ... Regeneron is seeking a Director, Customer Insights - Market Access to...might be for you if you can/have:** _Lead_ 1) Lead market research plans and individual projects that inform… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking an Associate Director, Customer Insights , Immunology (Nasal Polyps and Eosinophilic Esophagitis) to join our team! **In this role, a typical ... day might include:** The Associate Director, Customer Insights , Immunology (Nasal Polyps and Eosinophilic...might be for you if you can/have:** _Lead_ 1) Lead market research plans and individual projects that inform… more
- Lumen (Albany, NY)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- Eileen Fisher (Irvington, NY)
- …NY* We are seeking a dynamic and data-driven Senior Manager of CRM and Customer Insights to lead our customer relationship strategy and uncover ... customer dashboards that support personalized clientele and in-store engagement strategies Customer Insights & Analytics + Build a robust customer … more
- Google (New York, NY)
- Senior Analytical Lead , Large Customer Sales _corporate_fare_ Google _place_ Cambridge, MA, USA; New York, NY, USA **Mid** Experience driving progress, ... to industry challenges. + Advise on marketing analytics, including attribution, lifetime value, customer segmentation, and behavioral insights . Lead the full… more
- US Tech Solutions (New York, NY)
- …and unmet needs across the subscription portfolio. + Your research and insights will directly influence strategies to acquire, engage, and retain subscribers, while ... entertainment experiences to millions of people worldwide. **Responsibilities:** + Lead end-to-end research projects (qualitative and quantitative) to uncover… more
- Amazon (New York, NY)
- …and programs to enable culture to thrive at Amazon. Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace ... experienced user research professional to join our growing Global Customer Insights team. As a Sr. Research...of both big data sets and qualitative feedback, and lead the socialization of resulting insights and… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …our team! **In this role, a typical day might include:** The Director, Customer Insights (Patient), Ophthalmology, will report into the Executive Director, I&A, ... department. This role will be responsible for overseeing all patient-related Customer Insights activities for Regeneron's ophthalmology business. This role… more
- Pfizer (New York, NY)
- …Evaluate campaign assets to ensure optimal customer experience steeped in deep customer insights . + Integrate campaign insights to broader analytic ... Pfizer is seeking a Primary Insights expert to join the Integrated Insights...of internal consultants and brand strategists that partner with senior commercial leaders and GCA (Global Commercial Analytics) COEs,… more
- Warner Bros. Discovery (New York, NY)
- …here you can thrive. Your New Role As an Analyst on the CX Data & Insights team, you will lead the strategy, planning, and day-to-day implementation of the CX ... workflows that make it faster and easier to understand customer pain points. This is an insights ...insights -related Looker and Tableau dashboards , you will lead design and success tracking while partnering on the… more
- Cayuse Holdings (Albany, NY)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- The Hartford (New York, NY)
- …semantic/ontology-driven BI platforms with emerging GenAI tools to deliver contextual, personalized insights . + Build and lead a high-performing GenBI team of ... business intelligence capabilities. The leader in the role will lead a team in reimagining next-generation, AI enabled BI...drive adoption + Act as a strategic advisor to senior leadership, translating data into actionable insights … more
- Sprinklr (New York, NY)
- … experiences worldwide. **Job Description** Sprinklr is seeking a dynamic and customer -obsessed Senior Product Manager to help drive adoption and value ... engagements + 10-15 years in Product Marketing, Social Media, Brand Marketing, Customer Experience (CX), Insights , or Digital Experience roles-preferably within… more
- Coinbase (Albany, NY)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Dow Jones (New York, NY)
- …and AI, you will be responsible for shaping and executing our analytics and insights strategy, ensuring we have the data-driven insights and validated metrics to ... Energy. As a member of the Data & AI leadership team, you will lead the strategic direction and implementation of executive reporting, insights , and cutting-edge… more