- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01… more
- CAI (Albany, NY)
- …Number** R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- TEKsystems (New York, NY)
- Description The Service Desk Analyst is responsible for providing telephone and in-person support for Firm applications, PCs, laptops, tablets, smartphones ... Strong attention to detail, analytical and problem solving skills * Strong customer service skills * Ability to master functionality of new Firm applications quickly… more
- TEKsystems (Harrison, NY)
- …this person will be responsible for directing large amount of calls to the other service desk analyst and field staff. Light troubleshooting knowledge would ... they encounter and over the phone. Experience Level Expert Level Role: Seasonal Service Desk Analyst Description of work to be performed: Providing IT… more
- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for the Health ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...the hiring manager, the Help Desk Support Analyst will manage level 1 service requests… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk for… more
- Binghamton University (Binghamton, NY)
- …with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services team. The ... Help Desk Support Analyst will provide superior first-level...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst II to join our team in New York, New York. In this role, you will provide advanced technical support ... suited for professionals with a strong background in IT service management and user support. Responsibilities: * Deliver timely...Minimum of 5 years of experience in a help desk or technical support role. * Proficiency in hardware… more
- Robert Half Technology (Syracuse, NY)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Syracuse, New York. In this Contract-to-permanent position, you will play a ... 2 years of experience in IT support or help desk roles. * Associate degree in Information Technology, Computer...or a related field is preferred. * Strong customer service skills with the ability to communicate technical solutions… more
- Robert Half Technology (New York, NY)
- Description Required: 2-4 years of experience in a Helpdesk, Service Desk , or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, ... follow-through. Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk , Zendesk). Basic knowledge of ITIL processes. Exposure… more
- SUNY Upstate Medical University (Syracuse, NY)
- …source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up with users and/or ... Qualifications: Associates degree and two (2) years computer and/or customer service experience or equivalent combination of education and experience, plus strong… more
- New York eHealth Collaborative (New York, NY)
- Operations Center Analyst Job Details Job Location NYC Office -...as much as possible. This position reports to the Service Desk Manager and is operated out ... Information Technology Description New York eHealth Collaborative: Operations Center Analyst New York eHealth Collaborative (NYeC) is a not-for-profit...and Jira. + 2+ years' experience working in a Service Desk /Help Desk environment with… more
- New York State Civil Service (Albany, NY)
- …New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1. If the number of interested ... Yes Agency State Comptroller, Office of the Title Business System Analyst 2, SG-23(NYHELPS)Item# 01992 Occupational Category Other Professional Careers Salary Grade… more
- City of New York (New York, NY)
- …individual to serve as an Analyst in the Vendor Payment Unit. The Analyst will perform desk audits, provide fiscal technical assistance and conduct complex ... a problem-solver who is dedicated to providing excellent customer service to a range of community-based discretionary service...will include but are not limited to: - Conduct desk audits on invoices, review and process payments, and… more
- City of New York (New York, NY)
- …individual to serve as an Analyst in the Vendor Payment Unit. The Analyst will perform desk audits, provide fiscal technical assistance and conduct complex ... will include but are not limited to: - Perform desk audits of invoices, review and process payments, as...& candidates with less than 2 years of City Service ) **City incumbent rate (Candidates with 2 or more… more
- City of New York (New York, NY)
- …support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured ... judgement, the selected candidate will serve as a Business Analyst for the Bureau of Water & Sewer Operations...and best practices. Only those applicants with permanent Civil Service status as a Computer Specialist (Software) are eligible… more
- New York State Civil Service (Albany, NY)
- …Agency Financial Services, Department of Title Virtual Currency Senior Analyst (Financial Services Specialist 2 (Compliance), SG-23) Occupational Category Financial, ... Financial Services is seeking candidates for the position of Virtual Currency Senior Analyst , SG-23, in the Virtual Currency Unit within the Research & Innovation… more
- City of New York (New York, NY)
- …permanent in the title. If you do not meet the previously mentioned civil service criteria, you will not be considered for an interview. The NYC Department of ... and Innovation Division seeks to hire a Quality Assurance Analyst . The selected candidate will develop and execute exploratory...job application as prompted. Do not apply via Employee Self- Service (ESS), e-mail, mail, or fax your resume to… more