- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...Education or a recognized accrediting organization along with four ( 4 ) years of experience as described in question "2"… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...years of experience as described in "2" above; or 4 . A satisfactory equivalent combination of education and experience.… more
- Robert Half Technology (New York, NY)
- …is met in VAC. 3. Escalate IT issues to the IT Manager where-ever necessary. 4 . Diagnoses and resolve technical issues. 5. Setting up and configuring new laptops and ... in accordance with HR Requirements. 16. Ensuring that a high level of customer service and support is provided to all internal and external customers. 17. Prepare… more
- New York State Civil Service (Farmington, NY)
- …a current New York State employee eligible for transfer via Section 70.1, 52.6, or 70. 4 of the Civil Service Law.Open to the Public: Minimum Qualifications for: ... HELP Yes Agency NYS Gaming Commission Title Senior Administrative Analyst /Administrative Analyst Trainee 1/2 (NY HELPS) Occupational...of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service… more
- SUNY Delhi (Delhi, NY)
- …conduct training sessions for new and existing users. + Respond directly to Help Desk requests for service . + Integration support of external systems and ... On: Fri Apr 25 2025 Job Description: The Lead Programmer/ Analyst is a vital member of SUNY Delhi's Computer...Computer Information Systems (CIS) Enterprise Systems team that provides service and support to the campus to assist achieve… more
- New York State Civil Service (Albany, NY)
- …staff Minimum Qualifications For Provisional Appointment:One year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1 or a Business ... No Agency Environmental Conservation, Department of Title Business Systems Analyst 2 Occupational Category IT Engineering, Sciences Salary Grade...Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... BE PERMANENT IN THE COMPUTER ASSOCIATE (TECHNICAL SUPPORT) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is...(Technical Support) I, to function as WMS Admin Analyst within Welfare Management System Administration, who will: -… more
- New York Power Authority (Buffalo, NY)
- …Implement incident management best practices to ensure timely incident resolution. + Monitor Service Desk queue and ticket handling to meet or exceed response ... and resolution SLA targets for incidents and requests, ensuring Service Desk performance aligns with organizational standards. Take ownership of escalated… more
- Pioneer Bank (Albany, NY)
- …activities. Responsible for engaging in proactive planning, support, and organization of the service desk to be flexible and adaptable in meeting the changing ... improve overall employee satisfaction. 6. Gather and analyze metrics to benchmark the service desk workload/performance and identify trends in service … more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE Human Resources Solutions (HRS) supports the human resources ... and Organizational Development (COD) is recruiting for one (1) Administrative Staff Analyst NM-I, to function as a Program Area Classification Manager (PACM) who… more
- City of New York (New York, NY)
- Job Description Open to candidates who are permanent in the civil service title of Staff Analyst II or comparable permanent title of Principal Administrative ... tickets for staff IT issues. - Serve as Travel Desk liaison to prepare travel requests for Deputy Commissioner,...Directors and staff, work with OEA Admin Senior Budget Analyst on funding availability. Liaise with Fiscal on travel… more
- City of New York (New York, NY)
- … service title of Principal Administrative Associate III or the comparable civil service title of Staff Analyst II. The Office of Chief Operating ... Coordinator. - Provide administrative support for new employee onboarding, ID appointments, desk assignments and set up, service ticket issues, and related… more