- City of New York (New York, NY)
- …enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech -savvy with a working knowledge ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...to one year of full-time experience as a Help Desk technician or other customer support role.… more
- DePaul (Rochester, NY)
- Overview The Service Desk Technician is an internal support role that monitors and responds to day-to-day technical support requests across multiple ... advancement + Excellent benefits + Competitive wages from $21-$21.30/hour Responsibilities The Service Desk Technician will work to maintain outstanding… more
- CompuCom (Albany, NY)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails...in the Hybrid Work from Home Program. COMPUTER ASSOC ( TECH SUPP) - 13611 Qualifications 1. A baccalaureate degree… more
- Albany Medical Center (Albany, NY)
- …appropriately according to documented standard operating procedures. The Help Desk Tech is responsible for an exemplary customer service experience for all ... Range: $46,220.72 - $64,709.01 Third Shift Position The Help Desk Tech provides initial employee support for...- Level II will have little to moderate Help Desk / Service Desk experience but has… more
- City of New York (New York, NY)
- …the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration ... responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+...712972 - Click on the job business title: Help Desk Technician - Click on "Apply Now"… more
- Capital Region BOCES (Albany, NY)
- …participate in a competitive exam. Position Start Date:06/02/2025 Application Deadline:05/16/2025 Civil Service Title: Help Desk Technician Job Number: ... Information Center - Franklin-Essex-Hamilton Region/North Country BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding… more
- Bethlehem Central School District (Delmar, NY)
- …as a computer technician . Position Start Date:06/09/2025 Application Deadline:05/15/2025 Civil Service Title: HELP DESK TECHNICIAN Job Number: 25-26 102 ... six (6) months full-time paid experience as a computer technician ; OR + Graduation from high school or possession...one (1) year full-time paid experience as a computer technician . JOURNEY LEVEL: Graduation from high school or possession… more
- IHG (West Point, NY)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...skills would be great, but not essential. Literate and tech -savvy - you'll need a good grasp of reading,… more
- CUNY (Brooklyn, NY)
- …The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation of Access Management ... staff. They are expected to cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and empathy. Reporting… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... staff with the highest level of technical support, dependable service , and timely problem resolution. The Bureau of Business...Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support… more
- University of Rochester (Rochester, NY)
- …Center Services Technician II provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose ... Centers. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for customers received via Service Desk intake mechanisms, such as phone calls, service… more
- Robert Half Technology (Brooklyn, NY)
- …* Respond promptly and professionally to technical support requests submitted through the service desk system. * Document and track user issues, events, and ... We are looking for a dedicated entry-level Support Services Technician to provide exceptional technical support to our Information...and software to enhance their technical proficiency. * Monitor service desk queues to ensure timely resolution… more
- Global Foundries (Malta, NY)
- …Qualifications: + 2 years of IT or equivalent experience + Past experience using service desk tools + Experience and understanding of IT infrastructure services ... About GlobalFoundries: GlobalFoundries is a leading full- service semiconductor foundry providing a unique combination of...Linux / Unix command line arguments + IT Help Desk or Systems Experience in a Production/Manufacturing Environment +… more
- BlackRock (New York, NY)
- …using this expertise in cross-functional solutioning and initiatives. + Ensuring relevant service desk (bugs, questions, etc) inquiries are addressed efficiently ... **About this role** **Product Manager, Aladdin Wealth Tech ** New York **About this role** This product...This product management role will work on Aladdin Wealth Tech 's product evolution. The individual will help advance our… more
- University of Rochester (Brighton, NY)
- …devices. **ESSENTIAL FUNCTIONS** + Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and ... time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States...established service levels. Troubleshoots and resolves device-related OS, connectivity or… more
- Amphenol Aerospace (Sidney, NY)
- Help Desk Technician Apply Now! Back to search Location: Sidney, NY Department: K4 Posted: 4/14/2025 Location Name: Sidney, NY Wage Max: 60,000.00 Wage Min: ... member of the Network and Operations group, the Help Desk Technician is responsible for the administration...system so as to provide user support and customer service on company supported applications and platforms. This position… more
- Diversified (New York, NY)
- …Provide onsite support for executives, presenters, and event teams. + Work with service desk and vendors and manufacturers (Evertz, Crestron, Biamp, QSC, ... AV and Media Support Technician - NYC New York, NY, USA Req...April 17, 2025 At Diversified, we don't just follow tech trends - we set them by leveraging the… more
- Mount Sinai Health System (New York, NY)
- …Degree is preferred and/or equivalent work experience. + 2+ years of customer service desk experience or other customer service -related experience. Licensing ... **Job Description** **_Facilities Communications Technician -Mount Sinai Hospital_** The Facilities Communication Technician monitors all Building Management… more
- Stony Brook University (Stony Brook, NY)
- …**Duties:** + Assist in overseeing operations in assigned library locations, including service desk coverage, student supervision, and responding to patron ... two (2) plus years of full-time professional experience. Strong customer service experience in a related customer-focused field (eg hospitality, educational… more