- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, ... **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management...you'll be at the forefront of shaping next-generation CSM solutions . You'll work closely with global pre-sales, delivery, and… more
- Capgemini (New York, NY)
- …delivering exceptional customer service experiences. **Responsibilities:** Architect , design, and implement end-to-end ServiceNow CSM solutions , ... ServiceNow deployments and multi-region architecture. Strong understanding of ITIL, customer service operations, and digital workflows. **ServiceNow… more
- ServiceNow, Inc. (New York, NY)
- …value, and transform 1-off wins into repeatable success. As a Forward Deployed Solution Architect (FDSA), you operate on the frontlines of that transformation. ... to synthesize data, workflows, and user motivations allows you to identify impactful solutions that align with customer needs and business objectives. You work… more
- Under Armour, Inc. (Albany, NY)
- Lead, Solution Architect - Store Systems **Lead, Solution Architect - Store Systems** **Values & Innovation** At Under Armour, we are committed to ... and integrated Omni experiences. We are seeking a Lead Solution Architect - Store Systems to spearhead...design, integration, and engineering of modern, scalable retail technology solutions that elevate in-store customer experiences and… more
- Deloitte (New York, NY)
- Kinaxis Solution Architect Specialist Master We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse ... transform them into strategic organizational assets. By designing integrated solutions that align customer demand, supply chain...years leading a team + Certified as a Kinaxis Solution Architect or has completed all requirements… more
- Lumen (Albany, NY)
- …activities-including solution design, demos, workshops and RFP/RFI responses-to architect impactful client solutions . + Demonstrates advanced discovery and ... world and shape the future. **The Role** As a Solution Architect for the NeoCloud segment, you'll...high-performance workloads or data-driven architectures + Ability to map customer challenges to technical solutions and clearly… more
- Capgemini (NY)
- **About the Role You Are Considering:** Lead Solution Architect is a key role in the CIS Pre-Sales and Solutioning organization reporting into regional/global ... execution to provide continuity . Responsible for development of the end-to-end solution (Transformation, Transition and Run) covering multiple service lines… more
- Under Armour, Inc. (Albany, NY)
- …of new solutions within the Marketing space including Email Marketing, Customer Service , and AgentForce. You will manage and maintain applications within ... Sr. Manager, Solution Architect Marketing Technology (SFMC and...of Email Marketing, Mobile Push, SMS (all SFMC) and Customer Service technology platform (SFSC) + Directly… more
- Oracle (Albany, NY)
- **Job Description** The Integration Cloud Solution Engineer/Implementation Architect is a senior, hands-on role dedicated to helping Oracle customers implement ... applications, and processes work cohesively. As the ultimate authority on solution architecture, the Cloud Integration Architect leads design initiatives… more
- Nutanix (New York, NY)
- …sales goals in a remote work environment. **About the Team** The Presales Solution Architect team at Nutanix is dedicated to delivering innovative enterprise ... to transition seamlessly to the cloud, leveraging our cutting-edge technology and exceptional customer service to ensure lasting success. You will report to the… more
- Motion Recruitment Partners (New York, NY)
- Solution Architect , Pre Sales Full Time New York, New York Motion Consulting Group is a dynamic consulting firm specializing in DevOps, Agile Consulting, AI/ML, ... Consulting Group, you will collaborate closely with sales and delivery teams to uncover customer needs, define solutions , help close deals, and kick off new… more
- World Wide Technology (New York, NY)
- …solutions for our clients' most complex challenges. **Position Overview:** As a Services Solution Architect within the Security Solutions group, you will ... why join?** Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions… more
- Oracle (Albany, NY)
- …information about Oracle, visit us at oracle.com. **What You'll Do** As an EPM Solution Architect on this team, you will be responsible for conducting in-depth ... part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey....them into technical specifications. + You are passionate about customer service , with a strong customer… more
- Oracle (Albany, NY)
- …The ability to connect technology with measurable business value is critical to a solutions architect . **Strategic Thought Leadership** : You should also have a ... **Job Description** Hands on technical architect responsible to build and manage large compute...leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and… more
- Amazon (New York, NY)
- … for their most complex challenges. Amazon Web Services (AWS) is seeking a Partner Solution Architect with a Data & GenAI background to enable new capabilities ... with strategic and/or fast-growing Independent Software Vendors (ISV). The Partner Solutions Architect will be responsible for creating, and driving,… more
- Pearson (Albany, NY)
- **Position Summary** The Solution Architect for Salesforce and Enrollment Systems provides strategic and technical leadership to design, integrate, and optimize ... CRM and student/ customer enrollment platforms across the enterprise. This role ensures...**Architecture & Design** + Design scalable, secure, and high-performing solutions across Salesforce (Sales Cloud, Service Cloud,… more
- Oracle (Albany, NY)
- …Cross functional team management experience is a must. + Management of large and complex service solution in a large enterprise or service provider. + ... Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions . + Responsible for… more
- Lumen (Albany, NY)
- …and priorities to ensure execution against organization goals. + Drive strategic customer engagement efforts that deepen relationships, align solutions to ... the future. **The Role** As a Manager of the Solution Architecture Team, you will lead a team of...meet scalability, security, and performance goals. Collaborate with Sales, Customer Success, and Lumen ecosystem partners to shape strategies… more
- Humana (Albany, NY)
- …a part of our caring community and help us put health first** The Lead Solutions Architect works with user groups to solve business problems with available ... technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse scope and complexity ranging from… more
- SHI (Albany, NY)
- …to thrive - in our offices or yours.** **Job Summary** The Solutions Architect - Azure will provide customer -facing services to our customers to help them ... customer 's move to the Public Cloud. The Solutions Architect will design and implement enterprise...Collaborate with SHI Stakeholder partner teams to create synergistic service solutions . + Engage with SHI sales… more