- Healthfirst (NY)
- …accredited institution.** + **Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... Care Services at home.** + **Documents all incoming//outbound calls under call tracking in Salesforce** + **Documents all outcomes in pre-enrollment database… more
- Broadview FCU (Albany, NY)
- …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. + ... experience will be considered). + Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. +… more
- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each patient ... School Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience +...for every voice to be heard. Engagement Councils, peer recognition , and initiatives like Walk in my Shoes for… more
- WMCHealth (Ardsley, NY)
- …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast...(https://pm.healthcaresource.com/cs/wmc1/#/preApply/30181) Internal Applicant link Job Details: Job Summary: The Senior Patient Service Representative is responsible for… more
- Northeast Shared Services (Schenectady, NY)
- Customer Rep - Social Media Nov 9, 2025 Schenectady, NY,...a plus. + Minimum 1 year experience in a call center , virtual customer service, or CRM-based role. ... US, 12308 Salary:17.08 - 25.61 SUMMARY The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …Possesses knowledge and ability to complete all tasks associated to the call center . Works under general supervision. Follows standard procedures to ... to act as supervisor in charge, in absence of call center supervisor and handle escalated member...years experience as a Pharmacy Technician or Customer Service Representative in a health care related service. **Special Conditions… more
- Cardinal Health (Albany, NY)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Cardinal Health (Albany, NY)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... preferred + 2-4 years of experience in a high-volume call center where communication and active listening...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:**… more
- New York State Civil Service (Albany, NY)
- …or add tools that will enable a better caller experience.o Assist in monitoring call center lines to ensure calls are handled promptly. Provide guidance or ... HELP Yes Agency Attorney General, Office of the Title Senior Consumer Frauds Representative or Consumer Frauds...(PAM) system and send files to storage facility.Manage OAG call and visitor's centero Communicate verbally in-person or via… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Northwell Health (Melville, NY)
- …Description Manages patient calls to the Health System's enterprise-wide centralized call center . Assists with appointment scheduling, messaging physicians (test ... phone to provide best-in-class patient experience through the Health System's centralized call center . Performs a variety of technical service/support duties… more
- Northeast Shared Services (Williamsville, NY)
- …social media platforms and online review management is a plus. + Experience in a call center or virtual customer service agent setting is a plus. + Experience ... Shopper Experience Representative Nov 8, 2025 Williamsville, NY, US, 14221...providing world-class customer service in a dynamic customer communication center environment. This role involves handling customer inquiries, resolving… more
- Monro Muffler/Brake (Fairport, NY)
- …one year in sales and customer service preferably in an automotive, retail, or call center environment. Experience with CRM systems or call -tracking software ... management, and in store operations at our Store Support Center in Fairport, New York. If you like helping...Career is Here! The Inside Sales & Guest Service Representative is responsible for making outbound calls to guests… more
- University of Rochester (Rochester, NY)
- …Follows emergency protocols accordingly. + Contacts the appropriate supervisor and/or manager on- call , as well as senior leadership, notifying them of the ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more
- New York State Civil Service (Endicott, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... NY HELP No Agency Labor, Department of Title Senior Employment Security Clerk (Hourly) - Endicott GTCC Occupational Category Clerical, Secretarial, Office Aide… more
- The Hertz Corporation (Albany, NY)
- …Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + ... Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one...Prior call center and customer service experience +… more
- Centrotherm (Waterford, NY)
- …problem resolution. This is a professional, office-based role (not a call center ) with clear opportunities to grow into senior positions within Customer ... inquiry through order fulfillment by supporting B2B customers including distributors, rep firms, installers, and end customers with accurate order processing,… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... in wider clinical development plans. + Serve as early-stage CMC representative of the department in effectively communicating program related updates, strategies,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- WMCHealth (Poughkeepsie, NY)
- Registration Representative Company: MidHudson Regional Hospital City/State: Poughkeepsie, NY Category: Clerical/Administrative Support Department: Patient ... patient for medical treatment. Responsibilities: + Interview the patient/patient representative for Direct Admissions, Outpatient services, Ambulatory surgery, Minor… more